Exam 12: Managing Human Resources and Labour Relations

A national union is a union that has workers represented in all provinces and territories.

What are the two sources of job applicants?

The internal labour market is made up of all employees in an industry.

In the union shop, a non-union member may be hired, but after a probationary period he or she must join the union or leave.

Altering work schedules, modifying equipment, and making buildings accessible by ramps and elevators so that qualified employees can perform the job is called reasonable accommodation.

When Tyree Elliott was hired as a public relations advisor to the CEO of a Fortune 500 company, he welcomed the help he received from Rae Rogers, a senior manager. Rogers was able to show Elliott the places where trouble was likely to occur, the likes and dislikes of the CEO, and how to do the best job possible. Which of the following statements describes what was going on in this situation?

Visitors to Las Vegas have periodically been exposed to groups of unhappy workers walking back and forth in front of various casinos carrying signs that say the casino owners treat their employees unfairly. What are visitors witnessing?

Which of the following is a type of off-the-job training?

What percentage of the workforce in Canada belongs to a union?

Dallas Walz is an electrical engineer. He works as a temporary worker for a contracting company that needs his talents only about nine months out of the year. While he likes the extra income, he would much rather stay home with his two preschoolers. His wife earns a six-figure salary selling computers, so Walz has no need to work. Walz is an example of which of the following?

There are no economic advantages associated with the management of diversity-only legal ones.

In employee selection, what are the two stages of the initial screening?

A grievance is a formal complaint by an employee that his or her supervisor has violated some part of the union-management contract.

The first stage in the selection process is the selection interview.

Which of the following is the process of hiring, developing, motivating, and evaluating people in order to achieve organizational goals?

Which of the following is a branch union that represents a specified area or even a specific plant?

LaDonna Nilsson assembles electronic boards. She is paid $4 a board for the first 10 boards, then $6 for each one after that. Nilsson is working on which of the following systems?

What is the tactic most frequently used by unions to pressure employers into agreeing to a union's demands?

The skills, knowledge, and abilities a person must have to fill a job are spelled out in which of the following?

If the workers do not have to join the union, and they do not pay dues or fees to the union, a unionized company has which of the following type of shop?