Exam 9: Management and Leadership in Today’s Organizations

Which of the following is NOT one of the three basic roles of management?

Yanjing is a Chinese brewery that decided to open manufacturing plants outside mainland China with the goal of being one of the world's top 10 beer producers in 2010. Which of the following were necessary to determine what resources were needed to achieve this goal?

A manager who is placing a reorder for office supplies would be making a nonprogrammed decision.

Yanjing is a Chinese brewery that decided to open manufacturing plants outside mainland China with the goal of being one of the world's top 10 beer producers in 2010. The development, maintenance, and allocation of resources to achieve its goal required which of the following management functions?

The short-range, detailed planning that focuses on current operations is called functional planning.

Planning is the setting of goals and designing of strategies, policies, and methods for achieving those goals.

Arranging a company's human and material resources to carry out plans is called controlling.

A manager's ability to operate in diverse cultural environments depends primarily on his or her human relations skills.

Which of the following is the process of ensuring that the organization's objectives are being met and of correcting deviations from the plan?

Lee Iacocca was the dominant figure at Chrysler for many years because of his personal qualities and his charisma. He had a unique leadership style. Iacocca's influence reflected which type of power?

Which of the following processes involves arranging the structures and relationships of human and material resources to carry out an organization's plans?

A manager of a factory that employs 230 women and 185 men grants a female employee 6 weeks of disability leave and assigns her workload to an employee who has been trained on how to operate nearly every machine in the factory. Which decision type does this illustrate?

What is a leadership style?

List the five primary sources or bases of power.

Technical skills are usually used at the lower levels of the organization.

Managers typically follow five steps in the decision-making process. Which of the following steps is first?

Management is the process of combining human and other resources to accomplish organizational objectives.

Raja Hossein monitors the quality of staplers manufactured under the brand name Bostitch. If a stapler doesn't meet the company's standards, an employee in his department puts the stapler in a reject pile. Which of the following functions is Hossein performing?

What is the first step in the control process?

Textron Corporation is establishing a legal division. The newly appointed head of the division is organizing, hiring people, and operating the division. Which management roles is the division head performing?