Exam 12: Managing Human Resources and Labour Relations

What is the process of determining which persons in the applicant pool possess the qualifications necessary to be successful on the job?

Job description refers to the specific location or office where a job is done.

Which of the following would occur during on-the-job-training?

What is a contingent worker?

In which of the following shops does the worker not have to join the union but must pay dues to cover union expenses?

The process of determining which persons in the applicant pool possess the qualifications necessary to be successful is called selection.

Hanson Aquatics manufactures navigational equipment. As a new Hanson employee, Peter Nkata was told that even if he decides not to join the union that represents the company's employees, he must pay the dues. Hanson has which of the following type of shop?

Alex Kajel sells refrigeration units to supermarkets, delicatessens, florists, and other companies that need to keep their merchandise cold. Kajel's company pays him $100 every time he gets an order from a new customer. What is the term for this $100?

What are the basic types of compensation? Give an example of each.

Which of the following is an organization of employees formed to represent workers in their disputes with management over wages, hours, and working conditions?

The selection interview is designed to test an applicant's communication ability and motivation.

Fringe benefits include pensions, health insurance and vacations.

What is a company that performs staffing, training, and compensation functions by contracting with a business to provide employees for a specified period?

When union members carry signs and parade back and forth in front of the employer's site, they are engaging in which of the following?

From the union's perspective, what is the most secure type of working arrangement?

Ethan Djuna is a territorial salesperson for Lennox heating and air conditioning systems. Every six months Djuna is given feedback by comparing his actual performance with his objectives and goals. What type of feedback is this?

Lower-level workers, such as machinists and assembly-line workers, are usually paid salaries.

Which of the following is something that all human resource departments will have to deal with in the next few years?

Robin Banyan applied for a job at Shane Printing, which is unionized. She was told that she need not join the union and did not have to pay union dues if she did not want to. Shane Printing's labour contract supports which of the following type of shop?

Robin Nighthood works at a large home-decorating store. For each kitchen appliance Nighthood sells, she earns 12 percent of the item's purchase price. What does Nighthood receive?