Question 1

What is another name for employee empowerment?

Accepted Answer

employee involvement or participative management

Question 2

If you were advising someone about which motivational theory would be most likely to be successful in all cultures, which of the following motivation theories would you suggest?

Accepted Answer

A)  equity theory 
B)  scientific management 
C)  Maslow's theory 
D)  expectancy theory 
A)  equity theory 
B)  scientific management 
C)  Maslow's theory 
D)  expectancy theory D

Question 3

What is the set of forces that that prompt a person to release energy in a certain direction?

Accepted Answer

A)  work 
B)  motivation 
C)  drive 
D)  desire 
A)  work 
B)  motivation 
C)  drive 
D)  desire B

Question 4

Wes Johnston overheard his manager say, "Work is as natural as play, and workers seek more job responsibility." This statement supports which of the following theories?

Accepted Answer

A)  the hierarchy of needs 
B)  Theory Y assumptions 
C)  Theory X assumptions 
D)  Theory Z assumptions 
A)  the hierarchy of needs 
B)  Theory Y assumptions 
C)  Theory X assumptions 
D)  Theory Z assumptions

Question 5

What should companies do if they are trying to lower employee absenteeism?

Accepted Answer

A)  offer employees the opportunity to work overtime 
B)  provide on-site daycare for employees' children 
C)  allow employees to set their own hours of work 
D)  reduce the number of paid sick days 
A)  offer employees the opportunity to work overtime 
B)  provide on-site daycare for employees' children 
C)  allow employees to set their own hours of work 
D)  reduce the number of paid sick days

Question 6

According to B.F. Skinner's operant learning theory the idea behind reinforcement is that consequences influence which of the following?

Accepted Answer

A)  motivation 
B)  behaviour 
C)  desire 
D)  outcomes 
A)  motivation 
B)  behaviour 
C)  desire 
D)  outcomes

Question 7

Frederick Taylor's scientific management had four basic principles. Which of the following is one of those principles?

Accepted Answer

A)  scientifically select, train, teach, and develop workers 
B)  analyze every task into 30-second intervals 
C)  managers should evaluate employees on efficiency 
D)  workers have to minimize movement to maximize productivity 
A)  scientifically select, train, teach, and develop workers 
B)  analyze every task into 30-second intervals 
C)  managers should evaluate employees on efficiency 
D)  workers have to minimize movement to maximize productivity

Question 8

One of the important new trends in management today is illustrated by the small engine manufacturer that provides employees newly arrived in Canada with on-site English classes.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is NOT one of the current trends in business management today?

Accepted Answer

A)  helping employees achieve a balance between their work responsibilities and their personal obligations 
B)  application of the expectancy theory 
C)  employee ownership 
D)  education and training to raise employees' feelings of self-worth 
A)  helping employees achieve a balance between their work responsibilities and their personal obligations 
B)  application of the expectancy theory 
C)  employee ownership 
D)  education and training to raise employees' feelings of self-worth

Question 10

What style of manager tells people what to do, is very directive, likes to be in control, and shows little confidence in his or her employees?

Accepted Answer

The answer of What style of manager tells people what...

Question 11

According to Herzberg, hygiene factors can lead to which of the following results?

Accepted Answer

A)  self-actualization 
B)  motivation 
C)  potential job dissatisfaction 
D)  job satisfaction 
A)  self-actualization 
B)  motivation 
C)  potential job dissatisfaction 
D)  job satisfaction

Question 12

What four management trends are identified as having the greatest impact on how companies will be operating in the near future?

Accepted Answer

education and traini

Question 13

Which theorist is responsible for identifying the Theory Z style of management?

Accepted Answer

A)  William Ouchi 
B)  Douglas McGregor 
C)  Frederick Taylor 
D)  Frederick Herzberg 
A)  William Ouchi 
B)  Douglas McGregor 
C)  Frederick Taylor 
D)  Frederick Herzberg

Question 14

Which theory states that employees are motivated by their chances for reward if they behave in a certain manner?

Accepted Answer

A)  expectancy theory 
B)  estimation theory 
C)  equity theory 
D)  psychological theory 
A)  expectancy theory 
B)  estimation theory 
C)  equity theory 
D)  psychological theory

Question 15

Which of the following is the theory of motivation that that holds that the probability of an individual acting a particular way depends on how strongly that person believes the act will have a particular outcome, and on whether the person values that outcome?

Accepted Answer

A)  expectancy theory 
B)  equity theory 
C)  goal-setting theory 
D)  two-factor theory 
A)  expectancy theory 
B)  equity theory 
C)  goal-setting theory 
D)  two-factor theory

Question 16

Companies that want to meet the diverse needs of their employees by offering work-scheduling options can use which of the following?

Accepted Answer

A)  job enlargement 
B)  gain-sharing 
C)  job enrichment 
D)  flextime 
A)  job enlargement 
B)  gain-sharing 
C)  job enrichment 
D)  flextime

Question 17

Human resources managers have yet to find any use for Maslow's hierarchy of needs.

Accepted Answer

A) True 
 B)False

Question 18

According to expectancy theory, the probability of an individual acting a particular way depends on the strength of belief the individual has in which of the following?

Accepted Answer

A)  that the act will have a particular outcome that he or she values 
B)  that supervisors treat their employees with equity 
C)  that the job responsibility is adequate 
D)  that the job is challenging 
A)  that the act will have a particular outcome that he or she values 
B)  that supervisors treat their employees with equity 
C)  that the job responsibility is adequate 
D)  that the job is challenging

Question 19

Enthusiasm for Japanese management philosophy that centres around long-term relationships has done which of the following in the last few years?

Accepted Answer

A)  increased 
B)  decreased 
C)  remained the same 
D)  come back into popularity 
A)  increased 
B)  decreased 
C)  remained the same 
D)  come back into popularity

Question 20

List the five levels of needs on Maslow's hierarchy of needs.

Accepted Answer

physiological needs,

What is another name for employee empowerment?

If you were advising someone about which motivational theory would be most likely to be successful in all cultures, which of the following motivation theories would you suggest?

What is the set of forces that that prompt a person to release energy in a certain direction?

Wes Johnston overheard his manager say, "Work is as natural as play, and workers seek more job responsibility." This statement supports which of the following theories?

What should companies do if they are trying to lower employee absenteeism?

According to B.F. Skinner's operant learning theory the idea behind reinforcement is that consequences influence which of the following?

Frederick Taylor's scientific management had four basic principles. Which of the following is one of those principles?

One of the important new trends in management today is illustrated by the small engine manufacturer that provides employees newly arrived in Canada with on-site English classes.

Which of the following is NOT one of the current trends in business management today?

What style of manager tells people what to do, is very directive, likes to be in control, and shows little confidence in his or her employees?

According to Herzberg, hygiene factors can lead to which of the following results?

What four management trends are identified as having the greatest impact on how companies will be operating in the near future?

Which theorist is responsible for identifying the Theory Z style of management?

Which theory states that employees are motivated by their chances for reward if they behave in a certain manner?

Which of the following is the theory of motivation that that holds that the probability of an individual acting a particular way depends on how strongly that person believes the act will have a particular outcome, and on whether the person values that outcome?

Companies that want to meet the diverse needs of their employees by offering work-scheduling options can use which of the following?

Human resources managers have yet to find any use for Maslow's hierarchy of needs.

According to expectancy theory, the probability of an individual acting a particular way depends on the strength of belief the individual has in which of the following?

Enthusiasm for Japanese management philosophy that centres around long-term relationships has done which of the following in the last few years?

List the five levels of needs on Maslow's hierarchy of needs.

Political Environment

Economic Environment

Social Environment

Technological Environment

International Environment

Entrepreneurship and Small Business

Understanding the Business

Forms of Business Ownership

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Managing Human Resources and Labour Relations

Marketing

Creating Marketing Strategies

Achieving World-class Operations Management

Accounting for Financial Success

Understanding Money and the Canadian Financial System

Finance

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Exam 11: Motivating Employees

What is another name for employee empowerment?

If you were advising someone about which motivational theory would be most likely to be successful in all cultures, which of the following motivation theories would you suggest?

What is the set of forces that that prompt a person to release energy in a certain direction?

Wes Johnston overheard his manager say, "Work is as natural as play, and workers seek more job responsibility." This statement supports which of the following theories?

What should companies do if they are trying to lower employee absenteeism?

According to B.F. Skinner's operant learning theory the idea behind reinforcement is that consequences influence which of the following?

Frederick Taylor's scientific management had four basic principles. Which of the following is one of those principles?

One of the important new trends in management today is illustrated by the small engine manufacturer that provides employees newly arrived in Canada with on-site English classes.

Which of the following is NOT one of the current trends in business management today?

What style of manager tells people what to do, is very directive, likes to be in control, and shows little confidence in his or her employees?

According to Herzberg, hygiene factors can lead to which of the following results?

What four management trends are identified as having the greatest impact on how companies will be operating in the near future?

Which theorist is responsible for identifying the Theory Z style of management?

Which theory states that employees are motivated by their chances for reward if they behave in a certain manner?

Which of the following is the theory of motivation that that holds that the probability of an individual acting a particular way depends on how strongly that person believes the act will have a particular outcome, and on whether the person values that outcome?

Companies that want to meet the diverse needs of their employees by offering work-scheduling options can use which of the following?

Human resources managers have yet to find any use for Maslow's hierarchy of needs.

According to expectancy theory, the probability of an individual acting a particular way depends on the strength of belief the individual has in which of the following?

Enthusiasm for Japanese management philosophy that centres around long-term relationships has done which of the following in the last few years?

List the five levels of needs on Maslow's hierarchy of needs.

Political Environment

Economic Environment

Social Environment

Technological Environment

International Environment

Entrepreneurship and Small Business

Understanding the Business

Forms of Business Ownership

Management and Leadership in Today’s Organizations

Designing Organizational Structures

Managing Human Resources and Labour Relations

Marketing

Creating Marketing Strategies

Achieving World-class Operations Management

Accounting for Financial Success

Understanding Money and the Canadian Financial System

Finance

Filters