Exam 11: Motivating Employees

A group of management consultants is studying Lennox Petrochemical Inc., and its team management strategy. After Shannon Ewing's work group was selected for special attention by the management consultants, the work group's production output nearly doubled. Ewing's group's reaction to the special attention is an example of which of the following?

Theory Y managers view their employees as easily motivated and willing to accept responsibility.

The equity theory is concerned with which of the following factors?

Job sharing is a scheduling option that allows two individuals to split the tasks, responsibilities, and work hours of one 40-hour week.

What was the primary flaw in Frederick Taylor's scientific management?

According to equity theory, if employees perceive that an inequity exists, which of the following is something that they would NOT do?

An employee who was more worried about having a safe work environment and a financially sound pension plan than anything else would be most concerned with which of the following needs in Maslow's hierarchy of needs?

Which of the following statements best describes how culture influences motivation?

Which of the following means that a portion of an employee's pay is directly linked to an individual or organizational performance measure?

Which motivational theory relies on feedback to identify the gap between the real and the ideal desired performance?

Managers can use equity theory to improve worker satisfaction.

Anila Sudavarian works as a receptionist for a medical clinic from 8 a.m. until 12 noon five days a week. At noon, he is replaced by Louise Cho who works at the same job from noon until 4 p.m. Which of the following scheduling options is being used by Sudavarian and Cho?

In many companies, workers are trained by assigning them to several different jobs over a period of time. What is this regular shifting of assignments called?

In Maslow's theory, the need to belong to informal groups both on and off the job is an example of which of the following needs?

Commissions, bonuses, and retainer fees are all forms of variable pay.

According to the text, which of the following is a valid criticism of Herzberg's motivator and hygiene theory?

All the accounting personnel at a large construction company work nine-hour days Monday through Thursday and then get a three-day weekend. Which of the following does this construction company permit for its accounting department?

How can managers use the equity theory to improve worker satisfaction?

According to expectancy theory, the probability of an individual acting a particular way depends on the strength of belief the individual has.

According to Frederick Taylor's scientific management theory, what is the most important motivator in the workplace?