Exam 11: Motivating Employees

Which of the following styles of management is based on a pessimistic view of human nature and assumes that the average person dislikes work, will try to avoid work, prefers to be directed, avoids responsibility, and wants security above all else?

According to the Hawthorne effect, which of the following occurs?

The Hawthorne studies showed that informal work groups have a negative effect on productivity.

Telecommuting is an arrangement in which employees work at home and are linked to the office by phone, fax, and computer.

Which of the following best describes goal-setting theory?

With the goal-setting theory, managers have learned that easier goals motivate more effectively than challenging ones.

What are managers doing when they horizontally expand a job to increase the number and variety of jobs an employee performs?

According to equity theory, if employees perceive that an inequity exists, which of the following is something that they might do?

According to Maslow's hierarchy of needs, people need to feel secure, to be protected from physical harm, and to avoid the unexpected. These are called safety needs.

According to Herzberg, to keep a worker satisfied or motivated, what should a manager do?

Equity theory is a theory of motivation that focuses on the link between motivation and organizational culture.

According to Frederick Taylor's scientific management theory, money is the most important motivator in the workplace.

Which of the following is the vertical expansion of an employee's job?

Which of the following would be evident in a manufacturing company in which industrial engineers have maximized efficiency by determining the best way to perform every task from tightening a bolt to operating a forklift?

According to equity theory, if employees perceive that an inequity exists, which of the following might they do?

Which of the following statements best describes forms of variable pay?

Who was the father of scientific management?

Adam Smith is the father of scientific management.

In Maslow's theory, the need for food, clothing, and shelter is an example of which of the following needs?

Managers can use equity theory to do which of the following?