Exam 9: Management and Leadership in Today’s Organizations

Consensual leaders talk with subordinates before making a decision but retain the final decision-making authority.

What is the first step in making a nonprogrammed decision?

Resa Patel gave her subordinate, Craig Milan, a substantial bonus for closing a $10 million sale. Patel was using which type of power?

Management needs to be prepared to deal with problems and seize opportunities as they arise. A company often identifies alternative courses of action to be taken if events undercut a strategic or tactical plan. What type of planning is this?

What is the ability to view an organization as a whole, to understand how the various parts fit together, and to understand how it relates to other organizations?

Gillette decided to plant a tiny computer chip in its products' packages to attempt to revolutionize how its inventory was managed. Which of the following management functions would be used to achieve its goal of greater efficiency?

Dean Jager is in charge of the volunteer staff at the Booth Western Art Museum. He makes the work assignments, determines work schedules, and ensures the museum uses all of its volunteer staff efficiently. What type of manager is he?

Which of the following skills refer to the manager's ability to operate in diverse cultural environments?

Which type of leader allows very little input from subordinates?

The world's largest bank, Deutsche Bank, set as its objective to make its brand name as recognizable in the United States as FedEx and Visa are now. Which of the following types of planning would be required for the implementation of this long-range plan?

What is another name for a free-rein leadership style?

When your company hires a consultant to change things at the organization, which type of power does the consultant have?

What is the lowest level of management, which usually has the most people to manage?

Which of the following concepts means giving employees increased autonomy and discretion to make decisions as well as control over the resources needed to make those decisions?

Which of the following statements best describes empowering employees?

What is the process of deciding what needs to be done to achieve organizational objectives, knowing what is needed to accomplish these objectives, identifying when and how it will be done, and determining by whom it should be done?

Which managers are typically responsible for implementing operational plans?

Which of the following is the process of reaching organizational objectives by coordinating the organization's resources?

Which of the following functions of management involves resolving conflicts?

What is the specialized knowledge and ability that a person brings to a job such as computer programming?