Exam 9: Management and Leadership in Today’s Organizations

What is one of the five key types of power?

A manager who is acting as a leader, figurehead, or a liaison is acting in the informational role.

Asan Linhoud has a major decision to make regarding whether to create a new sales territory or simply add customers to existing territories. He asks for suggestions from his sales reps but will make his own decision. Which of the following leadership styles is Linhoud exhibiting?

What is a clear, concise picture of the company's future direction in terms of its values and purpose that is used to guide and inspire?

Which of the following is one of the three essential, broad-based managerial skills?

What are global management skills?

What is the term for having a reporting system that identifies areas where performance standards are not being met so that managers can detect problems before they get out of hand?

Which of the following roles of a manager consists of relationships with other people as figurehead, leader, and liaison?

The ability to work with people and be sensitive to workers' needs are examples of human relations skills.

Dividing up the tasks (division of labour) is an important part of organizing.

Middle management usually establishes the long-range plans of an organization.

The manager of a chain of dry-cleaning stores gathers the competitions' advertisements for analysis and review. She needs this data to help the chain devise its own advertising strategy. In what role is the manager acting?

Which of the following involves the creation of long-range, comprehensive objectives and the development of long-term courses of action?

Leadership is the process of guiding and motivating others toward the achievement of organizational goals.

Which of the following types of planning is more broad and long term?

Jack Welch, former CEO of General Electric, was known by his employees as "Bloody Jack" because of the downsizing and restructuring he insisted the company do. Knowing this nickname, which type of power can you assume that Welch used to accomplish his goals for GE?

Supervisory managers are the ones who primarily need to have strong conceptual skills.

When your boss threatens to fire you, which type of power is he or she using?

Plans that identify alternatives courses of action for very unusual or unforeseen situations is called contingency planning.

Allocation of resources, approval of projects, and authorization of budgets are all activities that a manager performs in which management role?