Exam 9: Management and Leadership in Today’s Organizations

If a customer at a store brings a purchase to checkout, and the item is not priced, the clerk at the register can ask the customer what the price is. If the price is $25 or less, the clerk does not have to do a price check. The clerk has been given the authority to trust the customer to have quoted the correct price. Which of the following is illustrated by this sort of discretionary power?

In which management role does the manager act as liaison and develop and maintain contacts outside his or her own departments?

Of the managerial skills, which are the hardest to develop through training?

What two types of leadership style use empowerment?

A supervisor who possesses the ability to view an organization as a whole and understand how the various parts are interdependent has conceptual skills.

What basic type of management is typically performed by middle managers?

Control is the mechanism for making sure the other three managerial functions-planning, organizing, and leadership-are operating smoothly.

Dean Jager is the supervisor of the volunteer staff at an art museum. He creates the work assignments, determines work schedules, and ensures the museum uses all of its volunteer staff efficiently. Which of the following types of planning is indicated by Jager's activities?

Lily Jacobs is hosting a luncheon in her role as honourary chair of the local United Way campaign. Which managerial role is she fulfilling?

Which of the following is NOT part of the analytical decision-making process?

A clothing wholesaler buys most of its inventory from manufacturers in the Caribbean. In the event a hurricane demolishes the manufacturing facility of one of its principal suppliers, what should the company have?

The four primary functions of management are organizing, controlling, accounting, and finance.

Aaron Levitch is a plant foreman for a generator manufacturer. He spends his day carrying out operational plans for the ongoing daily activities of the plant. What type of manager is he?

Two coworkers at Nortel came up with an idea for renting software over the Internet. Nortel's top management liked the idea and set up a special division called Channelware devoted to taking the idea and making a new product. The establishment of a new company and assigning the employees in the division the task of making the idea a reality requires which management function?

What should the plans and goals of all organizations at the tactical and operational level support?

The world's largest bank, Deutsche Bank, set as its objective to make its name more recognizable in the United States. The success of its decision to sponsor a PGA golf tournament to accomplish this goal will depend on which of the following management functions?

Maeve Lupin was asked to attend a recent corporate board meeting in which the attendees discussed having all of the corporation's computerized data management done by a company in India. Being a computer specialist, she exerted considerable influence over the decision to outsource, illustrating which of the following?

Which of the following is the process of coordinating and allocating a company's resources to carry out its plans?

One of the basic functions of management is organizing.

Performance standards and feedback are essential goals of the organizing function of management.