Question 1

'Work specialisation' is also known as:

Accepted Answer

A)  job design 
B)  lines of authority 
C)  division of labour 
D)  line specialisation 
E)  team structure. 
A)  job design 
B)  lines of authority 
C)  division of labour 
D)  line specialisation 
E)  team structure.

Question 2

Ben was recently looking at his company's organisation chart in an attempt to discover who reports to whom.Ben is studying his organisation's:

Accepted Answer

A)  degree of formalisation 
B)  amount of differentiation 
C)  degree of centralisation 
D)  chain of command 
E)  division of labour. 
A)  degree of formalisation 
B)  amount of differentiation 
C)  degree of centralisation 
D)  chain of command 
E)  division of labour.

Question 3

In the____________________ (two words),departments are grouped together into separate,self-contained divisions based on a common product,program or geographical region.Diverse skills rather than similar skills are the basis of departmentalisation.

Accepted Answer

The answer of In the____________________ (two words),departments are grouped together...

Question 4

The number of employees who report to a supervisor,often called span of control,is also known as the supervisor's ___________________ (three words).

Accepted Answer

The answer of The number of employees who report to...

Question 5

A cross-functional team normally has two or more groups of employees who are in continuing conflict because of a difference in goals and values.

Accepted Answer

A) True 
 B)False

Question 6

The three contingency factors that impact on an organisation's structure are: strategy,the environment and technology.

Accepted Answer

A) True 
 B)False

Question 7

Relational coordination refers to frequent horizontal coordination and communication carried out through ongoing relationships of shared goals,shared knowledge and mutual respect.

Accepted Answer

A) True 
 B)False

Question 8

The degree to which organisational tasks are subdivided into individual jobs is known as work specialisation.

Accepted Answer

A) True 
 B)False

Question 9

The principle of unity of command suggests that managers within an organisation should reach agreement on the goals and objectives of the organisation.

Accepted Answer

A) True 
 B)False

Question 10

The greatest advantage of the network approach to structure is competitiveness on a global scale.

Accepted Answer

A) True 
 B)False

Question 11

The trend in recent years has been toward narrower spans of control as a way to facilitate delegation.

Accepted Answer

A) True 
 B)False

Question 12

____________________ is the process of creating the written documentation used to direct and control employees.

Accepted Answer

The answer of ____________________ is the process of creating the...

Question 13

A structure characterised by an overall narrow span of management is considered to be a tall structure.

Accepted Answer

A) True 
 B)False

Question 14

The _________________ (three words)is an unbroken line of authority that links all persons in an organisation and shows who reports to whom.

Accepted Answer

The answer of The _________________ (three words)is an unbroken line...

Question 15

The record readers on a business processes to achieve dramatic improvements in cost,quality,service and speed is known as _______________.

Accepted Answer

The answer of The record readers on a business processes...

Question 16

The cross-functional team approach assumes:

Accepted Answer

A)  workers must be in teams to be motivated 
B)  centralisation of authority is good 
C)  all employees, regardless of function, can contribute and help to solve problems 
D)  ideal organisational structure to be tall structure 
E)  management cannot function without them. 
A)  workers must be in teams to be motivated 
B)  centralisation of authority is good 
C)  all employees, regardless of function, can contribute and help to solve problems 
D)  ideal organisational structure to be tall structure 
E)  management cannot function without them.

Question 17

There are a number of methods by which a corporate can go about structuring their organisation.The text lists the relative advantages and disadvantages of each method.Given your understanding of this,justify which organisational structure you would recommend for the following situations:
a.a government owned telecommunications company with a monopoly in its market
b.a private entrepreneurial organisation that develops new hand held entertainment devices in Japan
c.a large retailer that sells an array of goods including groceries,hardware,clothing (premium and low-cost)and liquor
d.a multinational corporation that produces a single product,but must adapt it for each county they operate in due to legal constraints.

Accepted Answer

This question requires students to consi

Question 18

A group of employees assigned to a functional department that meets as a team to resolve common problems is known as a:

Accepted Answer

A)  problem-solving team 
B)  functional team 
C)  permanent team 
D)  cross-functional team 
E)  groupthink team. 
A)  problem-solving team 
B)  functional team 
C)  permanent team 
D)  cross-functional team 
E)  groupthink team.

Question 19

Having reduced administrative overheads is considered disadvantage of the network structure.

Accepted Answer

A) True 
 B)False

Question 20

An advantage of functional structures is the:

Accepted Answer

A)  resulting economies of scale 
B)  enlarged tasks for employees 
C)  easy pinpointing of responsibility for product problems 
D)  development of general management skills 
E)  flexibility in an unstable environment. 
A)  resulting economies of scale 
B)  enlarged tasks for employees 
C)  easy pinpointing of responsibility for product problems 
D)  development of general management skills 
E)  flexibility in an unstable environment.

'Work specialisation' is also known as:

Ben was recently looking at his company's organisation chart in an attempt to discover who reports to whom.Ben is studying his organisation's:

In the____________________ (two words),departments are grouped together into separate,self-contained divisions based on a common product,program or geographical region.Diverse skills rather than similar skills are the basis of departmentalisation.

The number of employees who report to a supervisor,often called span of control,is also known as the supervisor's ___________________ (three words).

A cross-functional team normally has two or more groups of employees who are in continuing conflict because of a difference in goals and values.

The three contingency factors that impact on an organisation's structure are: strategy,the environment and technology.

Relational coordination refers to frequent horizontal coordination and communication carried out through ongoing relationships of shared goals,shared knowledge and mutual respect.

The degree to which organisational tasks are subdivided into individual jobs is known as work specialisation.

The principle of unity of command suggests that managers within an organisation should reach agreement on the goals and objectives of the organisation.

The greatest advantage of the network approach to structure is competitiveness on a global scale.

The trend in recent years has been toward narrower spans of control as a way to facilitate delegation.

____________________ is the process of creating the written documentation used to direct and control employees.

A structure characterised by an overall narrow span of management is considered to be a tall structure.

The _________________ (three words)is an unbroken line of authority that links all persons in an organisation and shows who reports to whom.

The record readers on a business processes to achieve dramatic improvements in cost,quality,service and speed is known as _______________.

The cross-functional team approach assumes:

A group of employees assigned to a functional department that meets as a team to resolve common problems is known as a:

Having reduced administrative overheads is considered disadvantage of the network structure.

An advantage of functional structures is the:

The Changing World of Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics,Social Responsibility and Sustainable Development

Managing Start-Ups and New Ventures

Organisational Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Managing Change and Innovation

Managing Human Resourcess

Managing Diversity

Individual Behaviour in Organisations

Leadership

Motivating Employees

Communication in Organisations

Leading Teams

Managerial and Quality Control

Managing the Value Chain, Information Technology and E-Business

Making Effective Management Happen

Filters

Exam 10: Designing Organisation Structure

'Work specialisation' is also known as:

Ben was recently looking at his company's organisation chart in an attempt to discover who reports to whom.Ben is studying his organisation's:

In the____________________ (two words),departments are grouped together into separate,self-contained divisions based on a common product,program or geographical region.Diverse skills rather than similar skills are the basis of departmentalisation.

The number of employees who report to a supervisor,often called span of control,is also known as the supervisor's ___________________ (three words).

A cross-functional team normally has two or more groups of employees who are in continuing conflict because of a difference in goals and values.

The three contingency factors that impact on an organisation's structure are: strategy,the environment and technology.

Relational coordination refers to frequent horizontal coordination and communication carried out through ongoing relationships of shared goals,shared knowledge and mutual respect.

The degree to which organisational tasks are subdivided into individual jobs is known as work specialisation.

The principle of unity of command suggests that managers within an organisation should reach agreement on the goals and objectives of the organisation.

The greatest advantage of the network approach to structure is competitiveness on a global scale.

The trend in recent years has been toward narrower spans of control as a way to facilitate delegation.

____________________ is the process of creating the written documentation used to direct and control employees.

A structure characterised by an overall narrow span of management is considered to be a tall structure.

The _________________ (three words)is an unbroken line of authority that links all persons in an organisation and shows who reports to whom.

The record readers on a business processes to achieve dramatic improvements in cost,quality,service and speed is known as _______________.

The cross-functional team approach assumes:

A group of employees assigned to a functional department that meets as a team to resolve common problems is known as a:

Having reduced administrative overheads is considered disadvantage of the network structure.

An advantage of functional structures is the:

The Changing World of Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics,Social Responsibility and Sustainable Development

Managing Start-Ups and New Ventures

Organisational Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Managing Change and Innovation

Managing Human Resourcess

Managing Diversity

Individual Behaviour in Organisations

Leadership

Motivating Employees

Communication in Organisations

Leading Teams

Managerial and Quality Control

Managing the Value Chain, Information Technology and E-Business

Making Effective Management Happen

Filters