Question 1

An effective group must have a(n)_____, especially when the group is a cross-functional one, where different perspectives carry the seeds of conflict.

Accepted Answer

A) ​integrator 
B) ​communicator 
C) ​challenger 
D) ​collaborator 
A) ​integrator 
B) ​communicator 
C) ​challenger 
D) ​collaborator

Question 2

Which of the following statements is true of teams?

Accepted Answer

A) ​They do not know what performance measures are used to assess its task accomplishment. 
B) ​They are unclear about individual roles and responsibilities and tend to rely heavily on the leader to answer questions about the team's purpose. 
C) ​They lead to poor social benefits for the individual members involved. 
D) ​They make the most significant contributions to organizations when members can put aside individual interests in favor of unity. 
A) ​They do not know what performance measures are used to assess its task accomplishment. 
B) ​They are unclear about individual roles and responsibilities and tend to rely heavily on the leader to answer questions about the team's purpose. 
C) ​They lead to poor social benefits for the individual members involved. 
D) ​They make the most significant contributions to organizations when members can put aside individual interests in favor of unity.

Question 3

The presence of a wild turkey in the upper echelons is always a negative force.

Accepted Answer

A) True 
 B)False

Question 4

_____ issues include goals and objectives, operating guidelines, performance measures, and role specification.

Accepted Answer

A) ​Self-managed team 
B) ​Virtual team 
C) ​Status structure 
D) ​Work team structure 
A) ​Self-managed team 
B) ​Virtual team 
C) ​Status structure 
D) ​Work team structure

Question 5

The advantages of culturally diverse groups appear to include the generation of more and better ideas while limiting the risk of _____.

Accepted Answer

A) groupthink​ 
B) ​confusion 
C) ​complexity 
D) ​uncertainty 
A) groupthink​ 
B) ​confusion 
C) ​complexity 
D) ​uncertainty

Question 6

Two of the important process issues in work teams are the managing of cooperative behaviors and the managing of _____.​

Accepted Answer

A) ​competitive behaviors 
B) ​task functions 
C) ​maintenance functions 
D) ​behavioral norms 
A) ​competitive behaviors 
B) ​task functions 
C) ​maintenance functions 
D) ​behavioral norms

Question 7

Self-managed teams are teams that:

Accepted Answer

A) ​make decisions that were once reserved for managers. 
B) ​have a flat structure due to low power distance among them. 
C) ​have few members and simple functions that do not require supervision. 
D) ​are in the nascent stage of formation where a specific managerial function has not been established. 
A) ​make decisions that were once reserved for managers. 
B) ​have a flat structure due to low power distance among them. 
C) ​have few members and simple functions that do not require supervision. 
D) ​are in the nascent stage of formation where a specific managerial function has not been established.

Question 8

Organizational performance of a CEO peaks toward the end of his or her tenure.

Accepted Answer

A) True 
 B)False

Question 9

Because task activities build tension within teams or groups, tension-reduction activities are important to drain off negative or destructive feelings.

Accepted Answer

A) True 
 B)False

Question 10

Groups emphasize shared leadership, mutual accountability, and collective work products.

Accepted Answer

A) True 
 B)False

Question 11

According to the group development model proposed by Warren Bennis and Herbert Shepard, the task issues that are addressed by a group include:

Accepted Answer

A) ​decisions about who is in charge. 
B) ​matters of trust. 
C) ​the mission of the group. 
D) ​matters of security. 
A) ​decisions about who is in charge. 
B) ​matters of trust. 
C) ​the mission of the group. 
D) ​matters of security.

Question 12

Different task functions vary in importance throughout the life cycle of a group.

Accepted Answer

A) True 
 B)False

Question 13

Social loafing:​

Accepted Answer

A) ​includes matters of trust, personal comfort, and security. 
B) ​preserves the potentially valuable resources of a group. 
C) ​may create a drag on a group's efforts and achievements. 
D) ​enhances job satisfaction for members. 
A) ​includes matters of trust, personal comfort, and security. 
B) ​preserves the potentially valuable resources of a group. 
C) ​may create a drag on a group's efforts and achievements. 
D) ​enhances job satisfaction for members.

Question 14

_____ enhance togetherness, cooperation, and teamwork, enabling members to achieve psychological intimacy while furthering the success of a team.

Accepted Answer

A) ​Emergent groups 
B) ​Maintenance functions 
C) ​Task functions 
D) ​Behavioral norms 
A) ​Emergent groups 
B) ​Maintenance functions 
C) ​Task functions 
D) ​Behavioral norms

Question 15

Upper echelon theory argues that the background characteristics of the top management team cannot predict organizational characteristics and unique characteristics throughout an organization.

Accepted Answer

A) True 
 B)False

Question 16

Individual dissimilarity in age and performance, as well as functional diversity within a team, negatively affects individual employees' creative behavior.

Accepted Answer

A) True 
 B)False

Question 17

_____ are groups in which two or more members represent each of two distinct cultures.

Accepted Answer

A) ​Homogeneous groups 
B) ​Token groups 
C) ​Bicultural groups 
D) ​Multicultural groups 
A) ​Homogeneous groups 
B) ​Token groups 
C) ​Bicultural groups 
D) ​Multicultural groups

Question 18

Maintenance functions are those activities directly related to the effective completion of a team's work.​

Accepted Answer

A) True 
 B)False

Question 19

A wild turkey in a top management team is:

Accepted Answer

A) ​one who increases the homogeneity within the executive group. 
B) ​a devil's advocate who challenges the thinking of the CEO and other top executives. 
C) ​someone who does not agree with most of the company policies. 
D) ​a member of the executive team that retards the executive team's performance. 
A) ​one who increases the homogeneity within the executive group. 
B) ​a devil's advocate who challenges the thinking of the CEO and other top executives. 
C) ​someone who does not agree with most of the company policies. 
D) ​a member of the executive team that retards the executive team's performance.

An effective group must have a(n)_____, especially when the group is a cross-functional one, where different perspectives carry the seeds of conflict.

Which of the following statements is true of teams?

The presence of a wild turkey in the upper echelons is always a negative force.

_____ issues include goals and objectives, operating guidelines, performance measures, and role specification.

The advantages of culturally diverse groups appear to include the generation of more and better ideas while limiting the risk of _____.

Two of the important process issues in work teams are the managing of cooperative behaviors and the managing of _____.

Self-managed teams are teams that:

Organizational performance of a CEO peaks toward the end of his or her tenure.

Because task activities build tension within teams or groups, tension-reduction activities are important to drain off negative or destructive feelings.

Groups emphasize shared leadership, mutual accountability, and collective work products.

According to the group development model proposed by Warren Bennis and Herbert Shepard, the task issues that are addressed by a group include:

Different task functions vary in importance throughout the life cycle of a group.

Social loafing:

_____ enhance togetherness, cooperation, and teamwork, enabling members to achieve psychological intimacy while furthering the success of a team.

Upper echelon theory argues that the background characteristics of the top management team cannot predict organizational characteristics and unique characteristics throughout an organization.

Individual dissimilarity in age and performance, as well as functional diversity within a team, negatively affects individual employees' creative behavior.

_____ are groups in which two or more members represent each of two distinct cultures.

Maintenance functions are those activities directly related to the effective completion of a team's work.

A wild turkey in a top management team is:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception and Attribution

Attitudes, Emotions and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 9: Work Teams and Groups

An effective group must have a(n)_____, especially when the group is a cross-functional one, where different perspectives carry the seeds of conflict.

Which of the following statements is true of teams?

The presence of a wild turkey in the upper echelons is always a negative force.

_____ issues include goals and objectives, operating guidelines, performance measures, and role specification.

The advantages of culturally diverse groups appear to include the generation of more and better ideas while limiting the risk of _____.

Two of the important process issues in work teams are the managing of cooperative behaviors and the managing of _____.​

Self-managed teams are teams that:

Organizational performance of a CEO peaks toward the end of his or her tenure.

Because task activities build tension within teams or groups, tension-reduction activities are important to drain off negative or destructive feelings.

Groups emphasize shared leadership, mutual accountability, and collective work products.

According to the group development model proposed by Warren Bennis and Herbert Shepard, the task issues that are addressed by a group include:

Different task functions vary in importance throughout the life cycle of a group.

Social loafing:​

_____ enhance togetherness, cooperation, and teamwork, enabling members to achieve psychological intimacy while furthering the success of a team.

Upper echelon theory argues that the background characteristics of the top management team cannot predict organizational characteristics and unique characteristics throughout an organization.

Individual dissimilarity in age and performance, as well as functional diversity within a team, negatively affects individual employees' creative behavior.

_____ are groups in which two or more members represent each of two distinct cultures.

Maintenance functions are those activities directly related to the effective completion of a team's work.​

A wild turkey in a top management team is:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception and Attribution

Attitudes, Emotions and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Two of the important process issues in work teams are the managing of cooperative behaviors and the managing of _____.

Social loafing:

Maintenance functions are those activities directly related to the effective completion of a team's work.