Exam 4: Attitudes, Emotions and Ethics

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Syntax & Co., a waste management firm, announces that it has invented an environment-friendly machine for nuclear waste treatment.Julie, a junior employee at the company, discovers that the waste is not being treated, but instead, it is being dumped in a river outside the city.Julie believes that this is unethical and is not sure whether she should reveal this information to the public.The tension caused by this conflict is called _____.​

(Multiple Choice)
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The tension produced by a conflict between attitudes and behavior is emotional dissonance.​

(True/False)
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Asterix Solutions, an IT firm, is downsizing to reduce its fixed costs.Erin, an employee at the firm, observes that several competent employees are being laid off while those who are incompetent are being retained.Erin decides to take revenge against her manager and sabotages the project reports on her manager's computer.Erin is engaging in _____.​

(Multiple Choice)
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_____ is the process of deriving attitudes from family, peer groups, religious organizations, and culture.​

(Multiple Choice)
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In the context of persuasion and attitude change, individuals with _____ are more likely to change their attitudes in response to persuasion.​

(Multiple Choice)
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Job Descriptive Index asks employees to respond to statements about their jobs using a five-point scale that ranges from very dissatisfied to very satisfied.​

(True/False)
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What are the advantages of displaying ethical behavior for a firm?​

(Essay)
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In the context of the ABC Model, affect can be measured by:​

(Multiple Choice)
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Which of the following best defines organizational commitment?​

(Multiple Choice)
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Internals are more resistant to social pressure and are less willing to hurt another person even if ordered to do so by an authority figure.​

(True/False)
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Organizational citizenship behavior is defined as any voluntary, attitude-driven, counterproductive behavior that violates organizational norms and causes some degree of harm to organizational functioning.​

(True/False)
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Which of the following statements is true of a behavioral intent?​

(Multiple Choice)
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Which of the following statements is true of low-Mach individuals?​

(Multiple Choice)
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Machiavellianism is a personality characteristic involving one's willingness to do whatever it takes to get one's own way.​

(True/False)
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Attitudes derived from direct experience are powerful because they are active in our cognitive processes.​

(True/False)
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Positive moods at work:​

(Multiple Choice)
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Messages are more persuasive if managers frame them with the same emotion as that felt by the employees.​

(True/False)
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