Question 1

Nonprofit organizations are important to our collective well-being because they meet needs that other sectors do not address.​

Accepted Answer

A) True 
 B)False

Question 2

One of the advantages of structured, experiential learning is that:​

Accepted Answer

A) ​it explains people's actions and behavior in terms of their histories and personal value systems. 
B) a person can explore new behaviors and skills in a comparatively safe environment. 
C) ​it focuses on factors outside the person to understand behavior. 
D) ​the behavior of employees at all levels in an organization is affected. 
A) ​it explains people's actions and behavior in terms of their histories and personal value systems. 
B) a person can explore new behaviors and skills in a comparatively safe environment. 
C) ​it focuses on factors outside the person to understand behavior. 
D) ​the behavior of employees at all levels in an organization is affected.

Question 3

Define organizational behavior and name the organizational variables that affect human behavior at work.​

Accepted Answer

Answers will vary.Organizational behavio

Question 4

In the context of interdisciplinary influences, _____ is the applied science of energy and matter.​

Accepted Answer

A) ​psychology 
B) engineering​ 
C) sociology​ 
D) medicine​ 
A) ​psychology 
B) engineering​ 
C) sociology​ 
D) medicine​

Question 5

Distinguish between informal and formal organizations.Which of these affects organizational behavior?​

Accepted Answer

Answers will vary.The formal organizatio

Question 6

In the context of organizations as open systems, _____ involves the systems of communication, authority and roles, and workflow.​

Accepted Answer

A) ​task 
B) technology​ 
C) structure​ 
D) machinery​ 
A) ​task 
B) technology​ 
C) structure​ 
D) machinery​

Question 7

A questioning, probing attitude is at the core of _____.​

Accepted Answer

A) job analysis​ 
B) organizational reality​ 
C) critical thinking​ 
D) personal interaction skills​ 
A) job analysis​ 
B) organizational reality​ 
C) critical thinking​ 
D) personal interaction skills​

Question 8

Which of the following statements is true of the service sector of the economy?​

Accepted Answer

A) ​It includes the production of basic materials as well as the production of finished products. 
B) It includes transportation, financial services, insurance, and retail sales.​ 
C) It provides essential infrastructure to all other sectors.​ 
D) It is important to collective well-being because it meets needs that are not addressed by other sectors.​ 
A) ​It includes the production of basic materials as well as the production of finished products. 
B) It includes transportation, financial services, insurance, and retail sales.​ 
C) It provides essential infrastructure to all other sectors.​ 
D) It is important to collective well-being because it meets needs that are not addressed by other sectors.​

Question 9

_____ are elements of an informal organization.​

Accepted Answer

A) ​Communication channels 
B) Authority structures​ 
C) Beliefs and assumptions​ 
D) Policies and procedures​ 
A) ​Communication channels 
B) Authority structures​ 
C) Beliefs and assumptions​ 
D) Policies and procedures​

Question 10

Martha, Ben's manager, feels that Ben is an outstanding performer at work because the company pays him well.Which of the following perspectives is the manager using to explain Ben's behavior?​

Accepted Answer

A) ​Internal perspective 
B) External perspective​ 
C) Interactive perspective​ 
D) Cultural perspective​ 
A) ​Internal perspective 
B) External perspective​ 
C) Interactive perspective​ 
D) Cultural perspective​

Question 11

Total quality management is an employee-driven philosophy of management.​

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements is true of total quality?​

Accepted Answer

A) ​It has direct effects on the behavior of employees at all levels in an organization. 
B) It is the transformation or modification of an organization and/or its stakeholders.​ 
C) It encourages instructors and students of organizational behavior to think critically.​ 
D) It focuses on factors outside the person to understand behavior.​ 
A) ​It has direct effects on the behavior of employees at all levels in an organization. 
B) It is the transformation or modification of an organization and/or its stakeholders.​ 
C) It encourages instructors and students of organizational behavior to think critically.​ 
D) It focuses on factors outside the person to understand behavior.​

Question 13

Which of the following disciplines has shifted to issues involved in occupational health and well-being?​

Accepted Answer

A) ​Medicine 
B) Psychology​ 
C) Sociology​ 
D) Engineering​ 
A) ​Medicine 
B) Psychology​ 
C) Sociology​ 
D) Engineering​

Question 14

Lindock Corp., an electronics manufacturer, emphasizes human productivity and efficiency through the application of organizational goal-setting programs and differential piece-rate systems.The management at Lindock Corp.is borrowing ideas from the discipline of _____.​

Accepted Answer

A) ​psychology 
B) anthropology​ 
C) sociology​ 
D) engineering​ 
A) ​psychology 
B) anthropology​ 
C) sociology​ 
D) engineering​

Question 15

Which of the following organizational variables affects human behavior at work?​

Accepted Answer

A) ​Performance appraisal 
B) Technology utilization​ 
C) Data interpretation​ 
D) Objective knowledge​ 
A) ​Performance appraisal 
B) Technology utilization​ 
C) Data interpretation​ 
D) Objective knowledge​

Question 16

Describe the activities involved in learning about organizational behavior.​

Accepted Answer

Answers will vary.Learning about organiz

Question 17

In the context of interdisciplinary influences, _____ is the science of human learned behavior.​

Accepted Answer

A) ​management 
B) anthropology​ 
C) sociology​ 
D) psychology​ 
A) ​management 
B) anthropology​ 
C) sociology​ 
D) psychology​

Question 18

The manufacturing sector includes transportation, financial services, insurance, and retail sales.​

Accepted Answer

A) True 
 B)False

Question 19

The specific setting within which organizational behavior is enacted is called the _____.​

Accepted Answer

A) ​organizational structure 
B) external environment​ 
C) organizational context​ 
D) formal organization​ 
A) ​organizational structure 
B) external environment​ 
C) organizational context​ 
D) formal organization​

Question 20

Global competition is a leading force driving change at work.​

Accepted Answer

A) True 
 B)False

Nonprofit organizations are important to our collective well-being because they meet needs that other sectors do not address.

One of the advantages of structured, experiential learning is that:

Define organizational behavior and name the organizational variables that affect human behavior at work.

In the context of interdisciplinary influences, _____ is the applied science of energy and matter.

Distinguish between informal and formal organizations.Which of these affects organizational behavior?

In the context of organizations as open systems, _____ involves the systems of communication, authority and roles, and workflow.

A questioning, probing attitude is at the core of _____.

Which of the following statements is true of the service sector of the economy?

_____ are elements of an informal organization.

Martha, Ben's manager, feels that Ben is an outstanding performer at work because the company pays him well.Which of the following perspectives is the manager using to explain Ben's behavior?

Total quality management is an employee-driven philosophy of management.

Which of the following statements is true of total quality?

Which of the following disciplines has shifted to issues involved in occupational health and well-being?

Lindock Corp., an electronics manufacturer, emphasizes human productivity and efficiency through the application of organizational goal-setting programs and differential piece-rate systems.The management at Lindock Corp.is borrowing ideas from the discipline of _____.

Which of the following organizational variables affects human behavior at work?

Describe the activities involved in learning about organizational behavior.

In the context of interdisciplinary influences, _____ is the science of human learned behavior.

The manufacturing sector includes transportation, financial services, insurance, and retail sales.

The specific setting within which organizational behavior is enacted is called the _____.

Global competition is a leading force driving change at work.

Challenges for Managers

Personality, Perception and Attribution

Attitudes, Emotions and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 1: Organizational Behavior and Opportunity

Nonprofit organizations are important to our collective well-being because they meet needs that other sectors do not address.​

One of the advantages of structured, experiential learning is that:​

Define organizational behavior and name the organizational variables that affect human behavior at work.​

In the context of interdisciplinary influences, _____ is the applied science of energy and matter.​

Distinguish between informal and formal organizations.Which of these affects organizational behavior?​

In the context of organizations as open systems, _____ involves the systems of communication, authority and roles, and workflow.​

A questioning, probing attitude is at the core of _____.​

Which of the following statements is true of the service sector of the economy?​

_____ are elements of an informal organization.​

Martha, Ben's manager, feels that Ben is an outstanding performer at work because the company pays him well.Which of the following perspectives is the manager using to explain Ben's behavior?​

Total quality management is an employee-driven philosophy of management.​

Which of the following statements is true of total quality?​

Which of the following disciplines has shifted to issues involved in occupational health and well-being?​

Lindock Corp., an electronics manufacturer, emphasizes human productivity and efficiency through the application of organizational goal-setting programs and differential piece-rate systems.The management at Lindock Corp.is borrowing ideas from the discipline of _____.​

Which of the following organizational variables affects human behavior at work?​

Describe the activities involved in learning about organizational behavior.​

In the context of interdisciplinary influences, _____ is the science of human learned behavior.​

The manufacturing sector includes transportation, financial services, insurance, and retail sales.​

The specific setting within which organizational behavior is enacted is called the _____.​

Global competition is a leading force driving change at work.​

Challenges for Managers

Personality, Perception and Attribution

Attitudes, Emotions and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Nonprofit organizations are important to our collective well-being because they meet needs that other sectors do not address.

One of the advantages of structured, experiential learning is that:

Define organizational behavior and name the organizational variables that affect human behavior at work.

In the context of interdisciplinary influences, _____ is the applied science of energy and matter.

Distinguish between informal and formal organizations.Which of these affects organizational behavior?

In the context of organizations as open systems, _____ involves the systems of communication, authority and roles, and workflow.

A questioning, probing attitude is at the core of _____.

Which of the following statements is true of the service sector of the economy?

_____ are elements of an informal organization.

Martha, Ben's manager, feels that Ben is an outstanding performer at work because the company pays him well.Which of the following perspectives is the manager using to explain Ben's behavior?

Total quality management is an employee-driven philosophy of management.

Which of the following statements is true of total quality?

Which of the following disciplines has shifted to issues involved in occupational health and well-being?

Lindock Corp., an electronics manufacturer, emphasizes human productivity and efficiency through the application of organizational goal-setting programs and differential piece-rate systems.The management at Lindock Corp.is borrowing ideas from the discipline of _____.

Which of the following organizational variables affects human behavior at work?

Describe the activities involved in learning about organizational behavior.

In the context of interdisciplinary influences, _____ is the science of human learned behavior.

The manufacturing sector includes transportation, financial services, insurance, and retail sales.

The specific setting within which organizational behavior is enacted is called the _____.

Global competition is a leading force driving change at work.