Exam 9: Project Human Resource Management

In the Tuckman model, _____ occurs when the emphasis is on reaching the team goals, rather than working on team process.

Assignment, budget, promotion, money, and penalty influence bases are automatically available to project managers as part of their position.

A responsibility assignment matrix (RAM) is a matrix that maps the work of the project as described in the OBS to the people responsible for performing the work as described in the WBS.

_____ emphasizes things such as job rotation, broadening of skills, generalization versus specialization, and the need for continuous training of workers.

Project managers must try to avoid conflict at all costs as all conflict within groups is bad.

In the Tuckman model, _____ involves the break-up of the team after it successfully reaches its goals and completes the work.

_____ involves assigning the needed personnel to work on the project.

Maslow suggests that each level of the hierarchy of needs is not necessarily a prerequisite for the levels above.

_____ is the potential ability to influence behavior to get people to do things they would not otherwise do.

The first step in the framework for defining and assigning work is _____.

The bottom four needs in Maslow's structure are referred to as _____ needs.

According to McClelland's acquired-needs theory, people who need personal _____ want to direct others and can be seen as bossy.

_____ a highly respected psychologist, rejected the dehumanizing negativism of psychology and proposed the hierarchy of needs theory.

Microsoft Project 2010 does not lend itself to project human resource management.

Resource leveling results in fewer problems for project personnel and accounting departments.

In the Tuckman model, storming occurs when team members have different opinions for how the team should operate.

According to Lencioni, which of the following qualities is present in organizations that succeed?

The forcing mode is one in which the project manager deemphasizes or avoids areas of differences and emphasizes areas of agreement.

Managers who believe in Theory Y assume that workers dislike and avoid work if possible, so managers must use coercion, threats, and various control schemes to get workers to make adequate efforts to meet objectives.

A(n) _____ is a column chart that shows the number of resources assigned to a project over time.