Exam 9: Project Human Resource Management

At the bottom of Maslow's structure are _____ needs.

According to Blake and Mouton, project managers who use the _____ method use a give-and take-approach to resolving conflicts.

In the Tuckman model, _____ occurs as team members have different opinions as to how the team should operate.

A RAM is used only to assign detailed work activities.

The capacity to understand the motivations, intentions and desires of others is

Taking time to renew oneself physically, spiritually, mentally and socially is

A(n) _____ or draft contract often provides the basis for defining and finalizing work requirements.

People who need institutional power or social power want to organize others to further the goals of the organization.

What is a staffing management plan?

Briefly describe the four processes involved in human resource management.

_____ involves using punishment, threats, or other negative approaches to get people to do things they do not want to do.

Describe Maslow's hierarchy of needs. How does it relate to information technology projects?

_____ should receive frequent performance feedback, and although money is not an important motivator to them, it is an effective form of feedback.

Resource _____ aims to minimize period-by-period variations in resource loading by shifting tasks within their slack allowances.

Extrinsic motivation causes people to participate in an activity for their own enjoyment.

Covey, like Maslow, believes that people have the ability to be _____ and choose their responses to different situations.

The _____ allocates work to responsible and performing organizations, teams, or individuals, depending on the desired level of detail.

Maslow's hierarchy of needs states that people's behaviors are guided or motivated by a sequence of needs.

_____ causes people to do something for a reward or to avoid a penalty.

According to Thamhain and Wilemon, _____ is the ability to improve a worker's position.