Exam 9: Project Human Resource Management

According to Covey, project managers must use a win/lose approach in making decisions.

_____ fill in for project managers in their absence and assist them as needed.

When an organization needs a new direction, the ________ leadership style is appropriate.

_____ is best known for developing Theory X and Theory Y.

_____ involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance.

According to McClelland's acquired-needs theory, people with a high need for _____ desire harmonious relationships with other people and need to feel accepted by others.

_____ is a technique for resolving resource conflicts by delaying tasks.

_____ is the concept that the whole is equal to more than the sum of its parts.

What are the five stages of team development according to the Tuckman model? Briefly describe each stage.

Psychologist David Merril describes _____ as reactive and task-oriented.

A staffing management plan describes when and how people will be added to and taken off the project team.

_____ refers to the amount of individual resources an existing schedule requires during specific time periods.

The _____ presents subjects with a series of ambiguous pictures and asks them to develop a spontaneous story for each picture, assuming they will project their own needs into the story.

The main goal of _______ is to help people work together more effectively to improve project performance.

Legitimate power involves using personal knowledge and expertise to get people to change their behavior.

_____ is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings.

_____ involves building individual and group skills to enhance project performance.

The highest level of needs in Maslow's structure is referred to as a _____ need.

What are the five main types of power? Briefly describe each type.

People with a high need for _____ seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile.