Question 1

Herzberg's hygiene factors (maintenance)are ____________ to an employee if these factors are lacking or inadequate.

Accepted Answer

A) dissatisfying 
B) self-actualizing 
C) satisfying 
D) motivators 
A) dissatisfying 
B) self-actualizing 
C) satisfying 
D) motivators

Question 2

Avoidance reinforcement focuses upon the desired behavior(s),not the flawed behavior(s).

Accepted Answer

A) True 
 B)False

Question 3

Employee empowerment is a motivational technique unique to the Japanese workforce.

Accepted Answer

A) True 
 B)False

Question 4

The collective attitude or beliefs of workers toward the organization and work is known as:

Accepted Answer

A) group needs. 
B) success. 
C) competence. 
D) morale. 
A) group needs. 
B) success. 
C) competence. 
D) morale.

Question 5

Motivational factors are known as hygiene factors,per Fredrick Herzberg.

Accepted Answer

A) True 
 B)False

Question 6

For most employees,pay,wages,or salary is considered which dominant level need(s)?

Accepted Answer

A) physical and/or security 
B) social and/or esteem 
C) social and/or self-realization 
D) physical and/or self-realization 
A) physical and/or security 
B) social and/or esteem 
C) social and/or self-realization 
D) physical and/or self-realization

Question 7

Fitting jobs to people is known as job rotation.

Accepted Answer

A) True 
 B)False

Question 8

Job enlargement means horizontal loading.

Accepted Answer

A) True 
 B)False

Question 9

Everyone reaches a need level of self-realization in their lifetime and stays there.

Accepted Answer

A) True 
 B)False

Question 10

Match the options below with the correct phrases:
-job enlargement

Accepted Answer

A) employees set their own work hours, within reason 
B) an element of job redesign that allows employees to use discretion in altering work 
C) a job design that provides an employee with more job authority, challenge, opportunity, and decision making 
D) motivation theories that emphasize a person's needs 
E) four, 10-hour work days between Monday and Friday
F)horizontal loading
G)Herzberg's dissatisfiers
H)entrepreneurship within organizations
I)existence and relatedness and growth
J)goals influence motivation
K)"Hey, how come my pay is not the same as yours?" applies to this theory
L)the "anticipation" theory of motivation 
A) employees set their own work hours, within reason 
B) an element of job redesign that allows employees to use discretion in altering work 
C) a job design that provides an employee with more job authority, challenge, opportunity, and decision making 
D) motivation theories that emphasize a person's needs 
E) four, 10-hour work days between Monday and Friday
F)horizontal loading
G)Herzberg's dissatisfiers
H)entrepreneurship within organizations
I)existence and relatedness and growth
J)goals influence motivation
K)"Hey, how come my pay is not the same as yours?" applies to this theory
L)the "anticipation" theory of motivation

Question 11

Match the options below with the correct phrases:
-job sharing

Accepted Answer

A) a basic stimulus for motivation 
B) management efforts for providing an improved, enhanced, dignified, and satisfying workplace 
C) assigning employees to a variety of new, temporary jobs 
D) a manager's attitude about work, people, and performance 
E) job twinning
F)unsatisfied needs often lead to this
G)the application of motivational theories to the structure of work
H)Herzberg's satisfiers
I)the collective attitude of workers
J)a composite of rewards or punishments
K)an element of job redesign referring to variation incorporated in a job
L)negative perceptions of subordinates' potential
M)theories that explain hoe employees choose behaviors to meet their needs
N)positive perceptions of subordinates' potential 
A) a basic stimulus for motivation 
B) management efforts for providing an improved, enhanced, dignified, and satisfying workplace 
C) assigning employees to a variety of new, temporary jobs 
D) a manager's attitude about work, people, and performance 
E) job twinning
F)unsatisfied needs often lead to this
G)the application of motivational theories to the structure of work
H)Herzberg's satisfiers
I)the collective attitude of workers
J)a composite of rewards or punishments
K)an element of job redesign referring to variation incorporated in a job
L)negative perceptions of subordinates' potential
M)theories that explain hoe employees choose behaviors to meet their needs
N)positive perceptions of subordinates' potential

Question 12

Which of the following is a satisfier according to Herzberg?

Accepted Answer

A) salary 
B) company policies 
C) working conditions 
D) advancement 
A) salary 
B) company policies 
C) working conditions 
D) advancement

Question 13

Nearly all supervisors have the power to increase motivation in the workplaces they manage by the following  except:

Accepted Answer

A) granting more responsibility to employees 
B) giving negative reinforcement. 
C) praising employee accomplishments 
D) making employees feel that they are succeeding. 
A) granting more responsibility to employees 
B) giving negative reinforcement. 
C) praising employee accomplishments 
D) making employees feel that they are succeeding.

Question 14

Vertical job loading is to ____________ as horizontal job loading is to ____________.

Accepted Answer

A) job enrichment;job enlargement 
B) job involvement;job satisfaction 
C) job rotation;job redesign 
D) job enlargement;job enrichment 
A) job enrichment;job enlargement 
B) job involvement;job satisfaction 
C) job rotation;job redesign 
D) job enlargement;job enrichment

Question 15

The decade of the 1980s,and into the 1990s,was filled with organizational downsizing.This phenomenon of business layoffs is centered principally around which level of Maslow's need hierarchy?

Accepted Answer

A) physical 
B) self-realization 
C) social 
D) safety 
A) physical 
B) self-realization 
C) social 
D) safety

Question 16

A.H.Maslow is associated with the "school" of motivational process.

Accepted Answer

A) True 
 B)False

Question 17

Organizational quality of work life (QWL)is initiated by:

Accepted Answer

A) employees. 
B) management. 
C) customers. 
D) suppliers. 
A) employees. 
B) management. 
C) customers. 
D) suppliers.

Question 18

The growth needs of Clayton Alderfer's ERG hierarchy are similar to:

Accepted Answer

A) Herzberg's maintenance factors. 
B) Maslow's safety needs. 
C) McClelland's affiliation needs. 
D) Maslow's highest two levels of needs. 
A) Herzberg's maintenance factors. 
B) Maslow's safety needs. 
C) McClelland's affiliation needs. 
D) Maslow's highest two levels of needs.

Question 19

Vroom's expectancy theory is the most current approach to the study of motivation.

Accepted Answer

A) True 
 B)False

Question 20

Herzberg's maintenance factors are the ____________ context of the job and the motivational factors are the ____________ content.

Accepted Answer

A) satisfaction;dissatisfaction 
B) low-quality;high-quality 
C) external;internal 
D) secondary;primary 
A) satisfaction;dissatisfaction 
B) low-quality;high-quality 
C) external;internal 
D) secondary;primary

Herzberg's hygiene factors (maintenance)are ____________ to an employee if these factors are lacking or inadequate.

Avoidance reinforcement focuses upon the desired behavior(s),not the flawed behavior(s).

Employee empowerment is a motivational technique unique to the Japanese workforce.

The collective attitude or beliefs of workers toward the organization and work is known as:

Motivational factors are known as hygiene factors,per Fredrick Herzberg.

For most employees,pay,wages,or salary is considered which dominant level need(s)?

Fitting jobs to people is known as job rotation.

Job enlargement means horizontal loading.

Everyone reaches a need level of self-realization in their lifetime and stays there.

Match the options below with the correct phrases: -job enlargement

Match the options below with the correct phrases: -job sharing

Which of the following is a satisfier according to Herzberg?

Nearly all supervisors have the power to increase motivation in the workplaces they manage by the following except:

Vertical job loading is to as horizontal job loading is to .

The decade of the 1980s,and into the 1990s,was filled with organizational downsizing.This phenomenon of business layoffs is centered principally around which level of Maslow's need hierarchy?

A.H.Maslow is associated with the "school" of motivational process.

Organizational quality of work life (QWL)is initiated by:

The growth needs of Clayton Alderfer's ERG hierarchy are similar to:

Vroom's expectancy theory is the most current approach to the study of motivation.

Herzberg's maintenance factors are the context of the job and the motivational factors are the content.

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Exam 12: Human Motivation

Herzberg's hygiene factors (maintenance)are ____________ to an employee if these factors are lacking or inadequate.

Avoidance reinforcement focuses upon the desired behavior(s),not the flawed behavior(s).

Employee empowerment is a motivational technique unique to the Japanese workforce.

The collective attitude or beliefs of workers toward the organization and work is known as:

Motivational factors are known as hygiene factors,per Fredrick Herzberg.

For most employees,pay,wages,or salary is considered which dominant level need(s)?

Fitting jobs to people is known as job rotation.

Job enlargement means horizontal loading.

Everyone reaches a need level of self-realization in their lifetime and stays there.

Match the options below with the correct phrases: -job enlargement

Match the options below with the correct phrases: -job sharing

Which of the following is a satisfier according to Herzberg?

Nearly all supervisors have the power to increase motivation in the workplaces they manage by the following except:

Vertical job loading is to ____________ as horizontal job loading is to ____________.

The decade of the 1980s,and into the 1990s,was filled with organizational downsizing.This phenomenon of business layoffs is centered principally around which level of Maslow's need hierarchy?

A.H.Maslow is associated with the "school" of motivational process.

Organizational quality of work life (QWL)is initiated by:

The growth needs of Clayton Alderfer's ERG hierarchy are similar to:

Vroom's expectancy theory is the most current approach to the study of motivation.

Herzberg's maintenance factors are the ____________ context of the job and the motivational factors are the ____________ content.

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Vertical job loading is to as horizontal job loading is to .

Herzberg's maintenance factors are the context of the job and the motivational factors are the content.