Question 1

__________ used time and motion studies to analyze workers' activities and remove unnecessary movements and causes of fatigue.

Accepted Answer

A) Abraham Maslow. 
B) Henry Ford. 
C) Elton Mayo. 
D) Frederick W.Taylor. 
A) Abraham Maslow. 
B) Henry Ford. 
C) Elton Mayo. 
D) Frederick W.Taylor. D

Question 2

The Federal Bureau of Investigation (FBI)is a reflection of the __________ school of thought.

Accepted Answer

A) behavioral 
B) classical administrative 
C) contingency 
D) quantitative 
A) behavioral 
B) classical administrative 
C) contingency 
D) quantitative B

Question 3

Within systems theory,employees "down the line" in a series of events or processes are called:

Accepted Answer

A) internal users. 
B) external users. 
C) consumers. 
D) suppliers. 
A) internal users. 
B) external users. 
C) consumers. 
D) suppliers. A

Question 4

The Internal Revenue Service (IRS)and Federal Bureau of Investigation (FBI)are socially recognized as:

Accepted Answer

A) popular. 
B) effective and efficient. 
C) cost savers. 
D) bureaucracies. 
A) popular. 
B) effective and efficient. 
C) cost savers. 
D) bureaucracies.

Question 5

The classical administrative school led to the behavioral school.

Accepted Answer

A) True 
 B)False

Question 6

Match the options below with the correct phrases:
-classical scientific school

Accepted Answer

A) continuous improvement 
B) the school that emphasizes math and measurements 
C) a set of interrelated parts that work together 
D) rethinking and redesign of business processes 
E) rational organizations based on the control of knowledge
F)the theory pursuing "the one best way"
G)the school of variables and unique situations
H)1 + 1 = more than two (2)
I)the school that emphasizes meeting the needs of the customer
J)the study of complex systems to improve effectiveness
K)models, simulations, games, and other analytical tools are used to optimize performance
L)the branch of management science that applies to manufacturing or service industries
M)the school that emphasizes people
N)the school that focuses upon the flow of information in organizations
O)theory that holds than an organization comprises various parts that must perform tasks necessary for the survival and proper functioning of the system as a whole
P)the school that was mainly concerned with the manufacturing and factory floor environments
Q)part of an art or science that attempts to explain the relationships between and among its underlying principles 
A) continuous improvement 
B) the school that emphasizes math and measurements 
C) a set of interrelated parts that work together 
D) rethinking and redesign of business processes 
E) rational organizations based on the control of knowledge
F)the theory pursuing "the one best way"
G)the school of variables and unique situations
H)1 + 1 = more than two (2)
I)the school that emphasizes meeting the needs of the customer
J)the study of complex systems to improve effectiveness
K)models, simulations, games, and other analytical tools are used to optimize performance
L)the branch of management science that applies to manufacturing or service industries
M)the school that emphasizes people
N)the school that focuses upon the flow of information in organizations
O)theory that holds than an organization comprises various parts that must perform tasks necessary for the survival and proper functioning of the system as a whole
P)the school that was mainly concerned with the manufacturing and factory floor environments
Q)part of an art or science that attempts to explain the relationships between and among its underlying principles

Question 7

Division of work,authority,discipline,and unity of command are some of Henri Fayol's:

Accepted Answer

A) techniques of control. 
B) principles of management. 
C) informal communication expressions. 
D) quantitative measures. 
A) techniques of control. 
B) principles of management. 
C) informal communication expressions. 
D) quantitative measures.

Question 8

Which of the following individuals is known as the Father of Scientific Management?

Accepted Answer

A) Frederick Taylor 
B) Mary Parker Follett 
C) Edwards Deming 
D) Elton Mayo 
A) Frederick Taylor 
B) Mary Parker Follett 
C) Edwards Deming 
D) Elton Mayo

Question 9

Which of the following is NOT true about the Hawthorne studies?

Accepted Answer

A) workers pressure coworkers to keep production within quotas 
B) the studies heightened management's awareness of the social needs 
C) when employees are treated with dignity,productivity is increased 
D) social pressures by coworkers do not significantly affect individual behavior 
A) workers pressure coworkers to keep production within quotas 
B) the studies heightened management's awareness of the social needs 
C) when employees are treated with dignity,productivity is increased 
D) social pressures by coworkers do not significantly affect individual behavior

Question 10

Match the options below with the correct phrases:
-management science

Accepted Answer

A) continuous improvement 
B) the school that emphasizes math and measurements 
C) a set of interrelated parts that work together 
D) rethinking and redesign of business processes 
E) rational organizations based on the control of knowledge
F)the theory pursuing "the one best way"
G)the school of variables and unique situations
H)1 + 1 = more than two (2)
I)the school that emphasizes meeting the needs of the customer
J)the study of complex systems to improve effectiveness
K)models, simulations, games, and other analytical tools are used to optimize performance
L)the branch of management science that applies to manufacturing or service industries
M)the school that emphasizes people
N)the school that focuses upon the flow of information in organizations
O)theory that holds than an organization comprises various parts that must perform tasks necessary for the survival and proper functioning of the system as a whole
P)the school that was mainly concerned with the manufacturing and factory floor environments
Q)part of an art or science that attempts to explain the relationships between and among its underlying principles 
A) continuous improvement 
B) the school that emphasizes math and measurements 
C) a set of interrelated parts that work together 
D) rethinking and redesign of business processes 
E) rational organizations based on the control of knowledge
F)the theory pursuing "the one best way"
G)the school of variables and unique situations
H)1 + 1 = more than two (2)
I)the school that emphasizes meeting the needs of the customer
J)the study of complex systems to improve effectiveness
K)models, simulations, games, and other analytical tools are used to optimize performance
L)the branch of management science that applies to manufacturing or service industries
M)the school that emphasizes people
N)the school that focuses upon the flow of information in organizations
O)theory that holds than an organization comprises various parts that must perform tasks necessary for the survival and proper functioning of the system as a whole
P)the school that was mainly concerned with the manufacturing and factory floor environments
Q)part of an art or science that attempts to explain the relationships between and among its underlying principles

Question 11

Match the options below with the correct phrases:
-classical management theory

Accepted Answer

A) continuous improvement 
B) the school that emphasizes math and measurements 
C) a set of interrelated parts that work together 
D) rethinking and redesign of business processes 
E) rational organizations based on the control of knowledge
F)the theory pursuing "the one best way"
G)the school of variables and unique situations
H)1 + 1 = more than two (2)
I)the school that emphasizes meeting the needs of the customer
J)the study of complex systems to improve effectiveness
K)models, simulations, games, and other analytical tools are used to optimize performance
L)the branch of management science that applies to manufacturing or service industries
M)the school that emphasizes people
N)the school that focuses upon the flow of information in organizations
O)theory that holds than an organization comprises various parts that must perform tasks necessary for the survival and proper functioning of the system as a whole
P)the school that was mainly concerned with the manufacturing and factory floor environments
Q)part of an art or science that attempts to explain the relationships between and among its underlying principles 
A) continuous improvement 
B) the school that emphasizes math and measurements 
C) a set of interrelated parts that work together 
D) rethinking and redesign of business processes 
E) rational organizations based on the control of knowledge
F)the theory pursuing "the one best way"
G)the school of variables and unique situations
H)1 + 1 = more than two (2)
I)the school that emphasizes meeting the needs of the customer
J)the study of complex systems to improve effectiveness
K)models, simulations, games, and other analytical tools are used to optimize performance
L)the branch of management science that applies to manufacturing or service industries
M)the school that emphasizes people
N)the school that focuses upon the flow of information in organizations
O)theory that holds than an organization comprises various parts that must perform tasks necessary for the survival and proper functioning of the system as a whole
P)the school that was mainly concerned with the manufacturing and factory floor environments
Q)part of an art or science that attempts to explain the relationships between and among its underlying principles

Question 12

The first management theory that gave specific attention and concern to Employees was the ____________ school.

Accepted Answer

A) classical scientific 
B) classical administrative 
C) behavioral 
D) quantitative 
A) classical scientific 
B) classical administrative 
C) behavioral 
D) quantitative

Question 13

The classical scientific school grew from the classical administrative school.

Accepted Answer

A) True 
 B)False

Question 14

The branch of management science that applies to manufacturing or service industries is operations management.

Accepted Answer

A) True 
 B)False

Question 15

The classical school of management thought emphasizes behavioral applications.

Accepted Answer

A) True 
 B)False

Question 16

Quality management or TQM is often referred to as:

Accepted Answer

A) standard time. 
B) span of management. 
C) division of labor. 
D) continuous improvement. 
A) standard time. 
B) span of management. 
C) division of labor. 
D) continuous improvement.

Question 17

Match the options below with the correct phrases:
-systems school

Accepted Answer

A) continuous improvement 
B) the school that emphasizes math and measurements 
C) a set of interrelated parts that work together 
D) rethinking and redesign of business processes 
E) rational organizations based on the control of knowledge
F)the theory pursuing "the one best way"
G)the school of variables and unique situations
H)1 + 1 = more than two (2)
I)the school that emphasizes meeting the needs of the customer
J)the study of complex systems to improve effectiveness
K)models, simulations, games, and other analytical tools are used to optimize performance
L)the branch of management science that applies to manufacturing or service industries
M)the school that emphasizes people
N)the school that focuses upon the flow of information in organizations
O)theory that holds than an organization comprises various parts that must perform tasks necessary for the survival and proper functioning of the system as a whole
P)the school that was mainly concerned with the manufacturing and factory floor environments
Q)part of an art or science that attempts to explain the relationships between and among its underlying principles 
A) continuous improvement 
B) the school that emphasizes math and measurements 
C) a set of interrelated parts that work together 
D) rethinking and redesign of business processes 
E) rational organizations based on the control of knowledge
F)the theory pursuing "the one best way"
G)the school of variables and unique situations
H)1 + 1 = more than two (2)
I)the school that emphasizes meeting the needs of the customer
J)the study of complex systems to improve effectiveness
K)models, simulations, games, and other analytical tools are used to optimize performance
L)the branch of management science that applies to manufacturing or service industries
M)the school that emphasizes people
N)the school that focuses upon the flow of information in organizations
O)theory that holds than an organization comprises various parts that must perform tasks necessary for the survival and proper functioning of the system as a whole
P)the school that was mainly concerned with the manufacturing and factory floor environments
Q)part of an art or science that attempts to explain the relationships between and among its underlying principles

Question 18

The management theory that originated during England's Industrial Revolution,and is defined as a theory that focused on finding the one best way to perform and manage tasks is the:

Accepted Answer

A) behavioral school. 
B) classical management theory. 
C) quantitative school. 
D) systems theory. 
A) behavioral school. 
B) classical management theory. 
C) quantitative school. 
D) systems theory.

Question 19

Individual contributors to the classical schools of management thought include all of the following except:

Accepted Answer

A) Henri Fayol. 
B) Mary Parker Follett. 
C) Frederick Taylor. 
D) Abraham Maslow. 
A) Henri Fayol. 
B) Mary Parker Follett. 
C) Frederick Taylor. 
D) Abraham Maslow.

Question 20

Reengineering is also known as:

Accepted Answer

A) process innovation. 
B) internal business improvement. 
C) business process redesign. 
D) all of the answers are correct. 
A) process innovation. 
B) internal business improvement. 
C) business process redesign. 
D) all of the answers are correct.

__________ used time and motion studies to analyze workers' activities and remove unnecessary movements and causes of fatigue.

The Federal Bureau of Investigation (FBI)is a reflection of the __________ school of thought.

Within systems theory,employees "down the line" in a series of events or processes are called:

The Internal Revenue Service (IRS)and Federal Bureau of Investigation (FBI)are socially recognized as:

The classical administrative school led to the behavioral school.

Match the options below with the correct phrases: -classical scientific school

Division of work,authority,discipline,and unity of command are some of Henri Fayol's:

Which of the following individuals is known as the Father of Scientific Management?

Which of the following is NOT true about the Hawthorne studies?

Match the options below with the correct phrases: -management science

Match the options below with the correct phrases: -classical management theory

The first management theory that gave specific attention and concern to Employees was the ____________ school.

The classical scientific school grew from the classical administrative school.

The branch of management science that applies to manufacturing or service industries is operations management.

The classical school of management thought emphasizes behavioral applications.

Quality management or TQM is often referred to as:

Match the options below with the correct phrases: -systems school

The management theory that originated during England's Industrial Revolution,and is defined as a theory that focused on finding the one best way to perform and manage tasks is the:

Individual contributors to the classical schools of management thought include all of the following except:

Reengineering is also known as:

Management: An Overview

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Exam 2: Management Thought: Past and Present

__________ used time and motion studies to analyze workers' activities and remove unnecessary movements and causes of fatigue.

The Federal Bureau of Investigation (FBI)is a reflection of the __________ school of thought.

Within systems theory,employees "down the line" in a series of events or processes are called:

The Internal Revenue Service (IRS)and Federal Bureau of Investigation (FBI)are socially recognized as:

The classical administrative school led to the behavioral school.

Match the options below with the correct phrases: -classical scientific school

Division of work,authority,discipline,and unity of command are some of Henri Fayol's:

Which of the following individuals is known as the Father of Scientific Management?

Which of the following is NOT true about the Hawthorne studies?

Match the options below with the correct phrases: -management science

Match the options below with the correct phrases: -classical management theory

The first management theory that gave specific attention and concern to Employees was the ____________ school.

The classical scientific school grew from the classical administrative school.

The branch of management science that applies to manufacturing or service industries is operations management.

The classical school of management thought emphasizes behavioral applications.

Quality management or TQM is often referred to as:

Match the options below with the correct phrases: -systems school

The management theory that originated during England's Industrial Revolution,and is defined as a theory that focused on finding the one best way to perform and manage tasks is the:

Individual contributors to the classical schools of management thought include all of the following except:

Reengineering is also known as:

Management: An Overview

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters