Exam 2: Management Thought: Past and Present

The title,Father of Scientific Management,is often attributed to ___________.

A key concept in reengineering is knowing what the company should be doing,based on:

Prior to the behavioral school,the employee was not the primary focus of management's concern.

Match the options below with the correct phrases: -contingency school

Match the options below with the correct phrases: -operations management

The "discovery" that all employees are not primarily motivated by tangibles such as money was made during the behavioral school era.

The branch of management science that applies to manufacturing or service industries is called:

The flow of information and how organizations should efficiently be operated was emphasized by the ____________ school of thought.

The techniques and tools of management science are seldom used to plan,organize,staff,lead,and control production operations.

The major limitation of human perspective theory is its complexity.

Henri Fayol contends that all workers should report to one and only one boss,i.e. ,unity of command.

Match the options below with the correct phrases: -reengineering

Time and motion studies sprang from the contingency management school of theory.

Abraham Maslow is best known for the fourteen "original" principles of management.

Match the options below with the correct phrases: -bureaucracies

Management science techniques cannot substitute for sound,balanced judgment and management experience.

Maslow developed a needs-based theory of motivation.

Kaizen is a major component of systems theory.

Match the options below with the correct phrases: -theory

Robert Owen is considered the father of scientific management.