Question 1

Before developing an IS,an organization must do all the following  except:

Accepted Answer

A) inventory the hardware 
B) understand the network 
C) assess employee capabilities 
D) examine the organizational culture 
A) inventory the hardware 
B) understand the network 
C) assess employee capabilities 
D) examine the organizational culture B

Question 2

An important feature that decision support systems (DSS)offer managers is that they are ____________.

Accepted Answer

A) centralized 
B) competitive 
C) decentralized 
D) analytical 
A) centralized 
B) competitive 
C) decentralized 
D) analytical D

Question 3

Reliable information is accurate,consistent with fact,actual,and verifiable.

Accepted Answer

A) True 
 B)False  True

Question 4

A collection of computerized data that may have privileged access is called a ____________.

Accepted Answer

A) managers manual 
B) IS base 
C) database 
D) data collection 
A) managers manual 
B) IS base 
C) database 
D) data collection

Question 5

Functional information is needed by staff managers only.

Accepted Answer

A) True 
 B)False

Question 6

Match the options below with the correct phrase:
-knowledge management

Accepted Answer

A) the electronic linking of two or more computers 
B) software that stores the knowledge of a group of authorities for access by nonexperts faced with the need to make topic-related decisions 
C) a formal collection of processes designed to serve the specific information needs of all decision makers 
D) allows groups focusing on a problem to interact with one another 
E) top-level management uses this system to forecast and plan
F)a computer procedure in which data are collected over time and entered into databases according to prescribed policies and procedures
G)a complex set of instructions that manage the operation of a computer and its application programs
H)useful data
I)manual and electronic means for creating and handling intellectual capital
J)collection of technologies to operate offices efficiently
K)merging of a company's human and technical knowledge assets
L)data expressed as a string of 0's and 1's
M)data are collected over time and entered into databases
N)integrates multiple data sources and ties together the processes
O)enables an organizaiton to share intellectual capital 
A) the electronic linking of two or more computers 
B) software that stores the knowledge of a group of authorities for access by nonexperts faced with the need to make topic-related decisions 
C) a formal collection of processes designed to serve the specific information needs of all decision makers 
D) allows groups focusing on a problem to interact with one another 
E) top-level management uses this system to forecast and plan
F)a computer procedure in which data are collected over time and entered into databases according to prescribed policies and procedures
G)a complex set of instructions that manage the operation of a computer and its application programs
H)useful data
I)manual and electronic means for creating and handling intellectual capital
J)collection of technologies to operate offices efficiently
K)merging of a company's human and technical knowledge assets
L)data expressed as a string of 0's and 1's
M)data are collected over time and entered into databases
N)integrates multiple data sources and ties together the processes
O)enables an organizaiton to share intellectual capital

Question 7

Customer complaints are considered data.

Accepted Answer

A) True 
 B)False

Question 8

Match the options below with the correct phrases:
-database

Accepted Answer

A) an MIS built upon computer hardware and software 
B) unprocessed facts and figures 
C) the use of IT by people who are free from control by top management 
D) a unit within a decentralized CIS that operates to serve its unit's members with their own sets of hardware, software, and specialists 
E) the mechanical machine capability to learn, sense, and think
F)software programs designed to execute specific sets of tasks
G)an analytical model that couples the manager's experience, judgment, and intuition with the computer's data access, display, and calculation processes.
H)also known as a data bank
I)a computer procedure in which data are received about a company's ongoing operations and entered into data banks as each transaction occurs. 
A) an MIS built upon computer hardware and software 
B) unprocessed facts and figures 
C) the use of IT by people who are free from control by top management 
D) a unit within a decentralized CIS that operates to serve its unit's members with their own sets of hardware, software, and specialists 
E) the mechanical machine capability to learn, sense, and think
F)software programs designed to execute specific sets of tasks
G)an analytical model that couples the manager's experience, judgment, and intuition with the computer's data access, display, and calculation processes.
H)also known as a data bank
I)a computer procedure in which data are received about a company's ongoing operations and entered into data banks as each transaction occurs.

Question 9

The presence of end-users reflect delegation within the organization.

Accepted Answer

A) True 
 B)False

Question 10

All data is useful.

Accepted Answer

A) True 
 B)False

Question 11

End-user computing and data centers are reflective of a ____________ type of organization.

Accepted Answer

A) controlled 
B) centralized 
C) consolidated 
D) decentralized 
A) controlled 
B) centralized 
C) consolidated 
D) decentralized

Question 12

The merging of a company's human and technical knowledge assets is known as:

Accepted Answer

A) information technology (IT). 
B) management information system (MIS). 
C) knowledge management (KM). 
D) information system (IS). 
A) information technology (IT). 
B) management information system (MIS). 
C) knowledge management (KM). 
D) information system (IS).

Question 13

Knowledge management has been used to describe the merging of a company's human and technical knowledge assets.

Accepted Answer

A) True 
 B)False

Question 14

Match the options below with the correct phrases:
-artificial intelligence (AI)

Accepted Answer

A) an MIS built upon computer hardware and software 
B) unprocessed facts and figures 
C) the use of IT by people who are free from control by top management 
D) a unit within a decentralized CIS that operates to serve its unit's members with their own sets of hardware, software, and specialists 
E) the mechanical machine capability to learn, sense, and think
F)software programs designed to execute specific sets of tasks
G)an analytical model that couples the manager's experience, judgment, and intuition with the computer's data access, display, and calculation processes.
H)also known as a data bank
I)a computer procedure in which data are received about a company's ongoing operations and entered into data banks as each transaction occurs. 
A) an MIS built upon computer hardware and software 
B) unprocessed facts and figures 
C) the use of IT by people who are free from control by top management 
D) a unit within a decentralized CIS that operates to serve its unit's members with their own sets of hardware, software, and specialists 
E) the mechanical machine capability to learn, sense, and think
F)software programs designed to execute specific sets of tasks
G)an analytical model that couples the manager's experience, judgment, and intuition with the computer's data access, display, and calculation processes.
H)also known as a data bank
I)a computer procedure in which data are received about a company's ongoing operations and entered into data banks as each transaction occurs.

Question 15

Raw data transforms to information when ____________.

Accepted Answer

A) it is calculated 
B) a manager is aware that it exists 
C) it serves a specific user's purpose 
D) a manager looks at it 
A) it is calculated 
B) a manager is aware that it exists 
C) it serves a specific user's purpose 
D) a manager looks at it

Question 16

Training and development programs can reduce employees' resistance to change and help them use the information system.

Accepted Answer

A) True 
 B)False

Question 17

Match the options below with the correct phrases:
-application program

Accepted Answer

A) an MIS built upon computer hardware and software 
B) unprocessed facts and figures 
C) the use of IT by people who are free from control by top management 
D) a unit within a decentralized CIS that operates to serve its unit's members with their own sets of hardware, software, and specialists 
E) the mechanical machine capability to learn, sense, and think
F)software programs designed to execute specific sets of tasks
G)an analytical model that couples the manager's experience, judgment, and intuition with the computer's data access, display, and calculation processes.
H)also known as a data bank
I)a computer procedure in which data are received about a company's ongoing operations and entered into data banks as each transaction occurs. 
A) an MIS built upon computer hardware and software 
B) unprocessed facts and figures 
C) the use of IT by people who are free from control by top management 
D) a unit within a decentralized CIS that operates to serve its unit's members with their own sets of hardware, software, and specialists 
E) the mechanical machine capability to learn, sense, and think
F)software programs designed to execute specific sets of tasks
G)an analytical model that couples the manager's experience, judgment, and intuition with the computer's data access, display, and calculation processes.
H)also known as a data bank
I)a computer procedure in which data are received about a company's ongoing operations and entered into data banks as each transaction occurs.

Question 18

Match the options below with the correct phrases:
-end-user computing

Accepted Answer

A) an MIS built upon computer hardware and software 
B) unprocessed facts and figures 
C) the use of IT by people who are free from control by top management 
D) a unit within a decentralized CIS that operates to serve its unit's members with their own sets of hardware, software, and specialists 
E) the mechanical machine capability to learn, sense, and think
F)software programs designed to execute specific sets of tasks
G)an analytical model that couples the manager's experience, judgment, and intuition with the computer's data access, display, and calculation processes.
H)also known as a data bank
I)a computer procedure in which data are received about a company's ongoing operations and entered into data banks as each transaction occurs. 
A) an MIS built upon computer hardware and software 
B) unprocessed facts and figures 
C) the use of IT by people who are free from control by top management 
D) a unit within a decentralized CIS that operates to serve its unit's members with their own sets of hardware, software, and specialists 
E) the mechanical machine capability to learn, sense, and think
F)software programs designed to execute specific sets of tasks
G)an analytical model that couples the manager's experience, judgment, and intuition with the computer's data access, display, and calculation processes.
H)also known as a data bank
I)a computer procedure in which data are received about a company's ongoing operations and entered into data banks as each transaction occurs.

Question 19

Match the options below with the correct phrases:
-decision support system (DSS)

Accepted Answer

A) an MIS built upon computer hardware and software 
B) unprocessed facts and figures 
C) the use of IT by people who are free from control by top management 
D) a unit within a decentralized CIS that operates to serve its unit's members with their own sets of hardware, software, and specialists 
E) the mechanical machine capability to learn, sense, and think
F)software programs designed to execute specific sets of tasks
G)an analytical model that couples the manager's experience, judgment, and intuition with the computer's data access, display, and calculation processes.
H)also known as a data bank
I)a computer procedure in which data are received about a company's ongoing operations and entered into data banks as each transaction occurs. 
A) an MIS built upon computer hardware and software 
B) unprocessed facts and figures 
C) the use of IT by people who are free from control by top management 
D) a unit within a decentralized CIS that operates to serve its unit's members with their own sets of hardware, software, and specialists 
E) the mechanical machine capability to learn, sense, and think
F)software programs designed to execute specific sets of tasks
G)an analytical model that couples the manager's experience, judgment, and intuition with the computer's data access, display, and calculation processes.
H)also known as a data bank
I)a computer procedure in which data are received about a company's ongoing operations and entered into data banks as each transaction occurs.

Question 20

Match the options below with the correct phrase:
-office automation system

Accepted Answer

A) the electronic linking of two or more computers 
B) software that stores the knowledge of a group of authorities for access by nonexperts faced with the need to make topic-related decisions 
C) a formal collection of processes designed to serve the specific information needs of all decision makers 
D) allows groups focusing on a problem to interact with one another 
E) top-level management uses this system to forecast and plan
F)a computer procedure in which data are collected over time and entered into databases according to prescribed policies and procedures
G)a complex set of instructions that manage the operation of a computer and its application programs
H)useful data
I)manual and electronic means for creating and handling intellectual capital
J)collection of technologies to operate offices efficiently
K)merging of a company's human and technical knowledge assets
L)data expressed as a string of 0's and 1's
M)data are collected over time and entered into databases
N)integrates multiple data sources and ties together the processes
O)enables an organizaiton to share intellectual capital 
A) the electronic linking of two or more computers 
B) software that stores the knowledge of a group of authorities for access by nonexperts faced with the need to make topic-related decisions 
C) a formal collection of processes designed to serve the specific information needs of all decision makers 
D) allows groups focusing on a problem to interact with one another 
E) top-level management uses this system to forecast and plan
F)a computer procedure in which data are collected over time and entered into databases according to prescribed policies and procedures
G)a complex set of instructions that manage the operation of a computer and its application programs
H)useful data
I)manual and electronic means for creating and handling intellectual capital
J)collection of technologies to operate offices efficiently
K)merging of a company's human and technical knowledge assets
L)data expressed as a string of 0's and 1's
M)data are collected over time and entered into databases
N)integrates multiple data sources and ties together the processes
O)enables an organizaiton to share intellectual capital

Before developing an IS,an organization must do all the following except:

An important feature that decision support systems (DSS)offer managers is that they are ____________.

Reliable information is accurate,consistent with fact,actual,and verifiable.

A collection of computerized data that may have privileged access is called a ____________.

Functional information is needed by staff managers only.

Match the options below with the correct phrase: -knowledge management

Customer complaints are considered data.

Match the options below with the correct phrases: -database

The presence of end-users reflect delegation within the organization.

All data is useful.

End-user computing and data centers are reflective of a ____________ type of organization.

The merging of a company's human and technical knowledge assets is known as:

Knowledge management has been used to describe the merging of a company's human and technical knowledge assets.

Match the options below with the correct phrases: -artificial intelligence (AI)

Raw data transforms to information when ____________.

Training and development programs can reduce employees' resistance to change and help them use the information system.

Match the options below with the correct phrases: -application program

Match the options below with the correct phrases: -end-user computing

Match the options below with the correct phrases: -decision support system (DSS)

Match the options below with the correct phrase: -office automation system

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Control: Purpose, Process, and Techniques

Filters

Exam 15: Information Management Systems

Before developing an IS,an organization must do all the following except:

An important feature that decision support systems (DSS)offer managers is that they are ____________.

Reliable information is accurate,consistent with fact,actual,and verifiable.

A collection of computerized data that may have privileged access is called a ____________.

Functional information is needed by staff managers only.

Match the options below with the correct phrase: -knowledge management

Customer complaints are considered data.

Match the options below with the correct phrases: -database

The presence of end-users reflect delegation within the organization.

All data is useful.

End-user computing and data centers are reflective of a ____________ type of organization.

The merging of a company's human and technical knowledge assets is known as:

Knowledge management has been used to describe the merging of a company's human and technical knowledge assets.

Match the options below with the correct phrases: -artificial intelligence (AI)

Raw data transforms to information when ____________.

Training and development programs can reduce employees' resistance to change and help them use the information system.

Match the options below with the correct phrases: -application program

Match the options below with the correct phrases: -end-user computing

Match the options below with the correct phrases: -decision support system (DSS)

Match the options below with the correct phrase: -office automation system

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Human Motivation

Leadership

Team Management and Conflict

Control: Purpose, Process, and Techniques

Filters