Question 1

There are no common elements between the motivational theories of Herzberg,Maslow,and McClelland.

Accepted Answer

A) True 
 B)False

Question 2

McClelland reveals that high achievers:

Accepted Answer

A) prefer others to set their goals. 
B) shun responsibility for solving problems. 
C) act uncontrollably. 
D) solicit feedback. 
A) prefer others to set their goals. 
B) shun responsibility for solving problems. 
C) act uncontrollably. 
D) solicit feedback.

Question 3

Match the options below with the correct phrases:
-quality of work life (QWL)

Accepted Answer

A) a basic stimulus for motivation 
B) management efforts for providing an improved, enhanced, dignified, and satisfying workplace 
C) assigning employees to a variety of new, temporary jobs 
D) a manager's attitude about work, people, and performance 
E) job twinning
F)unsatisfied needs often lead to this
G)the application of motivational theories to the structure of work
H)Herzberg's satisfiers
I)the collective attitude of workers
J)a composite of rewards or punishments
K)an element of job redesign referring to variation incorporated in a job
L)negative perceptions of subordinates' potential
M)theories that explain hoe employees choose behaviors to meet their needs
N)positive perceptions of subordinates' potential 
A) a basic stimulus for motivation 
B) management efforts for providing an improved, enhanced, dignified, and satisfying workplace 
C) assigning employees to a variety of new, temporary jobs 
D) a manager's attitude about work, people, and performance 
E) job twinning
F)unsatisfied needs often lead to this
G)the application of motivational theories to the structure of work
H)Herzberg's satisfiers
I)the collective attitude of workers
J)a composite of rewards or punishments
K)an element of job redesign referring to variation incorporated in a job
L)negative perceptions of subordinates' potential
M)theories that explain hoe employees choose behaviors to meet their needs
N)positive perceptions of subordinates' potential

Question 4

Match the options below with the correct phrases:
-motivation factors

Accepted Answer

A) a basic stimulus for motivation 
B) management efforts for providing an improved, enhanced, dignified, and satisfying workplace 
C) assigning employees to a variety of new, temporary jobs 
D) a manager's attitude about work, people, and performance 
E) job twinning
F)unsatisfied needs often lead to this
G)the application of motivational theories to the structure of work
H)Herzberg's satisfiers
I)the collective attitude of workers
J)a composite of rewards or punishments
K)an element of job redesign referring to variation incorporated in a job
L)negative perceptions of subordinates' potential
M)theories that explain hoe employees choose behaviors to meet their needs
N)positive perceptions of subordinates' potential 
A) a basic stimulus for motivation 
B) management efforts for providing an improved, enhanced, dignified, and satisfying workplace 
C) assigning employees to a variety of new, temporary jobs 
D) a manager's attitude about work, people, and performance 
E) job twinning
F)unsatisfied needs often lead to this
G)the application of motivational theories to the structure of work
H)Herzberg's satisfiers
I)the collective attitude of workers
J)a composite of rewards or punishments
K)an element of job redesign referring to variation incorporated in a job
L)negative perceptions of subordinates' potential
M)theories that explain hoe employees choose behaviors to meet their needs
N)positive perceptions of subordinates' potential

Question 5

A Theory Y manager assumes that work is a natural event and the subordinates will seek and accept responsibility for that work willingly.

Accepted Answer

A) True 
 B)False

Question 6

Match the options below with the correct phrases:
-need

Accepted Answer

A) a basic stimulus for motivation 
B) management efforts for providing an improved, enhanced, dignified, and satisfying workplace 
C) assigning employees to a variety of new, temporary jobs 
D) a manager's attitude about work, people, and performance 
E) job twinning
F)unsatisfied needs often lead to this
G)the application of motivational theories to the structure of work
H)Herzberg's satisfiers
I)the collective attitude of workers
J)a composite of rewards or punishments
K)an element of job redesign referring to variation incorporated in a job
L)negative perceptions of subordinates' potential
M)theories that explain hoe employees choose behaviors to meet their needs
N)positive perceptions of subordinates' potential 
A) a basic stimulus for motivation 
B) management efforts for providing an improved, enhanced, dignified, and satisfying workplace 
C) assigning employees to a variety of new, temporary jobs 
D) a manager's attitude about work, people, and performance 
E) job twinning
F)unsatisfied needs often lead to this
G)the application of motivational theories to the structure of work
H)Herzberg's satisfiers
I)the collective attitude of workers
J)a composite of rewards or punishments
K)an element of job redesign referring to variation incorporated in a job
L)negative perceptions of subordinates' potential
M)theories that explain hoe employees choose behaviors to meet their needs
N)positive perceptions of subordinates' potential

Question 7

The choices of behaviors are affected by the environment.

Accepted Answer

A) True 
 B)False

Question 8

Motivation is the result of the interaction between a person's internalized ____________ and external ____________ that determine behavior.

Accepted Answer

A) wants;desires 
B) wants;needs 
C) background;experiences 
D) needs;influences 
A) wants;desires 
B) wants;needs 
C) background;experiences 
D) needs;influences

Question 9

Frederick Herzberg's two-factor theory regarding motivation relates to job ____________.

Accepted Answer

A) entitlement 
B) satisfaction 
C) involvement 
D) empowerment 
A) entitlement 
B) satisfaction 
C) involvement 
D) empowerment

Question 10

Managers are using ____________ reinforcement when they choose to purposefully ignore unacceptable subordinate behavior(s)in the hope that the behavior will subside.

Accepted Answer

A) positive 
B) extinction 
C) avoidance 
D) punishment 
A) positive 
B) extinction 
C) avoidance 
D) punishment

Question 11

According to studies by Chris Argyris,mature people tend to be more passive.

Accepted Answer

A) True 
 B)False

Question 12

Herzberg's hygiene factors include:

Accepted Answer

A) quality of technical supervision. 
B) the work itself. 
C) recognition. 
D) achievement. 
A) quality of technical supervision. 
B) the work itself. 
C) recognition. 
D) achievement.

Question 13

Entrepreneurs are enterprising individuals who organize and operate businesses.Such individuals within established corporations are termed:

Accepted Answer

A) motivators. 
B) change agents. 
C) empowerment specialists. 
D) intrapreneurs. 
A) motivators. 
B) change agents. 
C) empowerment specialists. 
D) intrapreneurs.

Question 14

Working parents who adjust work schedules to accommodate pick-up and drop- off times of daycare for their children are using:

Accepted Answer

A) compressed time. 
B) accelerated time. 
C) job sharing. 
D) flextime. 
A) compressed time. 
B) accelerated time. 
C) job sharing. 
D) flextime.

Question 15

A significant number of colleges and universities are operating summer session classes Monday through Thursday.This is similar to:

Accepted Answer

A) job sharing 
B) a compressed workweek 
C) flextime 
D) intrapreneurship 
A) job sharing 
B) a compressed workweek 
C) flextime 
D) intrapreneurship

Question 16

An employee believes that he/she is not being paid fairly and states: "I work harder than Pat does and don't get half as much money." This argument typifies the ____________ motivation theory.

Accepted Answer

A) reinforcement 
B) achievement 
C) equity 
D) maintenance 
A) reinforcement 
B) achievement 
C) equity 
D) maintenance

Question 17

Match the options below with the correct phrases:
-morale

Accepted Answer

A) a basic stimulus for motivation 
B) management efforts for providing an improved, enhanced, dignified, and satisfying workplace 
C) assigning employees to a variety of new, temporary jobs 
D) a manager's attitude about work, people, and performance 
E) job twinning
F)unsatisfied needs often lead to this
G)the application of motivational theories to the structure of work
H)Herzberg's satisfiers
I)the collective attitude of workers
J)a composite of rewards or punishments
K)an element of job redesign referring to variation incorporated in a job
L)negative perceptions of subordinates' potential
M)theories that explain hoe employees choose behaviors to meet their needs
N)positive perceptions of subordinates' potential 
A) a basic stimulus for motivation 
B) management efforts for providing an improved, enhanced, dignified, and satisfying workplace 
C) assigning employees to a variety of new, temporary jobs 
D) a manager's attitude about work, people, and performance 
E) job twinning
F)unsatisfied needs often lead to this
G)the application of motivational theories to the structure of work
H)Herzberg's satisfiers
I)the collective attitude of workers
J)a composite of rewards or punishments
K)an element of job redesign referring to variation incorporated in a job
L)negative perceptions of subordinates' potential
M)theories that explain hoe employees choose behaviors to meet their needs
N)positive perceptions of subordinates' potential

Question 18

____________ needs do not continue to motivate human behavior,according to Maslow.

Accepted Answer

A) Satisfied 
B) Higher-level 
C) Unsatisfied 
D) Lower-level 
A) Satisfied 
B) Higher-level 
C) Unsatisfied 
D) Lower-level

Question 19

Maintenance factors are the internalized elements of the job.

Accepted Answer

A) True 
 B)False

Question 20

The study and understanding of motivation attempts to answer the "____________" questions regarding human behavior.

Accepted Answer

A) why 
B) what 
C) who 
D) when 
A) why 
B) what 
C) who 
D) when

There are no common elements between the motivational theories of Herzberg,Maslow,and McClelland.

McClelland reveals that high achievers:

Match the options below with the correct phrases: -quality of work life (QWL)

Match the options below with the correct phrases: -motivation factors

A Theory Y manager assumes that work is a natural event and the subordinates will seek and accept responsibility for that work willingly.

Match the options below with the correct phrases: -need

The choices of behaviors are affected by the environment.

Motivation is the result of the interaction between a person's internalized and external that determine behavior.

Frederick Herzberg's two-factor theory regarding motivation relates to job ____________.

Managers are using ____________ reinforcement when they choose to purposefully ignore unacceptable subordinate behavior(s)in the hope that the behavior will subside.

According to studies by Chris Argyris,mature people tend to be more passive.

Herzberg's hygiene factors include:

Entrepreneurs are enterprising individuals who organize and operate businesses.Such individuals within established corporations are termed:

Working parents who adjust work schedules to accommodate pick-up and drop- off times of daycare for their children are using:

A significant number of colleges and universities are operating summer session classes Monday through Thursday.This is similar to:

An employee believes that he/she is not being paid fairly and states: "I work harder than Pat does and don't get half as much money." This argument typifies the ____________ motivation theory.

Match the options below with the correct phrases: -morale

____________ needs do not continue to motivate human behavior,according to Maslow.

Maintenance factors are the internalized elements of the job.

The study and understanding of motivation attempts to answer the "____________" questions regarding human behavior.

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Exam 12: Human Motivation

There are no common elements between the motivational theories of Herzberg,Maslow,and McClelland.

McClelland reveals that high achievers:

Match the options below with the correct phrases: -quality of work life (QWL)

Match the options below with the correct phrases: -motivation factors

A Theory Y manager assumes that work is a natural event and the subordinates will seek and accept responsibility for that work willingly.

Match the options below with the correct phrases: -need

The choices of behaviors are affected by the environment.

Motivation is the result of the interaction between a person's internalized ____________ and external ____________ that determine behavior.

Frederick Herzberg's two-factor theory regarding motivation relates to job ____________.

Managers are using ____________ reinforcement when they choose to purposefully ignore unacceptable subordinate behavior(s)in the hope that the behavior will subside.

According to studies by Chris Argyris,mature people tend to be more passive.

Herzberg's hygiene factors include:

Entrepreneurs are enterprising individuals who organize and operate businesses.Such individuals within established corporations are termed:

Working parents who adjust work schedules to accommodate pick-up and drop- off times of daycare for their children are using:

A significant number of colleges and universities are operating summer session classes Monday through Thursday.This is similar to:

An employee believes that he/she is not being paid fairly and states: "I work harder than Pat does and don't get half as much money." This argument typifies the ____________ motivation theory.

Match the options below with the correct phrases: -morale

____________ needs do not continue to motivate human behavior,according to Maslow.

Maintenance factors are the internalized elements of the job.

The study and understanding of motivation attempts to answer the "____________" questions regarding human behavior.

Management: An Overview

Management Thought: Past and Present

The Managers Environment

Planning and Strategy

Managements Commitments to Quality and Productivity

Making Decisions

Organizing Principles

Organizational Design, Culture, and Change

Management Ethics and Social Responsibility

Staffing the Workforce

Communication: Interpersonal and Organizational

Leadership

Team Management and Conflict

Information Management Systems

Control: Purpose, Process, and Techniques

Filters

Motivation is the result of the interaction between a person's internalized and external that determine behavior.