Question 1

____ is not one of the five bases of power.

Accepted Answer

A)  Expert 
B)  Referent 
C)  Legitimate 
D)  Coercive 
E)  Psychological 
A)  Expert 
B)  Referent 
C)  Legitimate 
D)  Coercive 
E)  Psychological

Question 2

Theresa and Leslie
Theresa and Leslie are best friends who work for an executive placement firm. Theresa is in a managerial position, whereas Leslie is a highly skilled recruiter. When other employees have questions they tend to go to Leslie for answers because of her knowledge, even though Theresa is their supervisor.
-Refer to Theresa and Leslie. Theresa is said to have which of these powers, based on her formal position?

Accepted Answer

A)  Referent 
B)  Expert 
C)  Reward 
D)  Coercive 
E)  Legitimate 
A)  Referent 
B)  Expert 
C)  Reward 
D)  Coercive 
E)  Legitimate

Question 3

Jeffrey Bezos, CEO of Amazon has been characterized by his employees as wielding _________power because he is so threatening and intimidating.

Accepted Answer

A)  Legitimate 
B)  Referent 
C)  Procedural 
D)  Coercive 
E)  Negative 
A)  Legitimate 
B)  Referent 
C)  Procedural 
D)  Coercive 
E)  Negative

Question 4

____ are visionaries who challenge people to do exceptional things.

Accepted Answer

A)  People-centered leaders 
B)  "Gurus" 
C)  Transformational leaders 
D)  Transactional leaders 
E)  Seekers 
A)  People-centered leaders 
B)  "Gurus" 
C)  Transformational leaders 
D)  Transactional leaders 
E)  Seekers

Question 5

Advocates for situational-leadership stress the need for leaders to be flexible.

Accepted Answer

A) True 
 B)False

Question 6

The path-goal theory of leadership is based on

Accepted Answer

A)  Goleman's EQ theory. 
B)  expectancy theory. 
C)  McGregor's Theory Y. 
D)  goal-setting theory. 
E)  Herzberg's two-factor theory. 
A)  Goleman's EQ theory. 
B)  expectancy theory. 
C)  McGregor's Theory Y. 
D)  goal-setting theory. 
E)  Herzberg's two-factor theory.

Question 7

According to Fiedler's contingency theory, ____ leaders tend to perform better when the situation is ____ favorable.

Accepted Answer

A)  relationship-motivated; moderately 
B)  visionary; highly 
C)  achievement-oriented; moderately 
D)  social; highly 
E)  task-motivated; moderately 
A)  relationship-motivated; moderately 
B)  visionary; highly 
C)  achievement-oriented; moderately 
D)  social; highly 
E)  task-motivated; moderately

Question 8

A manager should use intermittent reinforcement to develop new behaviors, and continuous reinforcement for stable, mature behaviors.

Accepted Answer

A) True 
 B)False

Question 9

A restaurant owner has successfully used which behavior modification strategy if her employees get their work done promptly because of occasional praise from the boss?

Accepted Answer

A)  Positive reinforcement 
B)  Negative reinforcement 
C)  Extinction 
D)  Response cost punishment 
E)  Needs fulfillment 
A)  Positive reinforcement 
B)  Negative reinforcement 
C)  Extinction 
D)  Response cost punishment 
E)  Needs fulfillment

Question 10

According to researchers, which of these influence tactics is the most popular: pressure tactics, ingratiating tactics, exchange tactics, or consultation? What does that tactic involve?

Accepted Answer

Consultation. This g

Question 11

All of the following have been identified as useful skills in acquiring power except _______.

Accepted Answer

A)  capacity to tolerate conflict 
B)  ability to project self-assurance 
C)  self-knowledge and a reflective mindset 
D)  financial knowledge and critical thinking skills 
E)  the ability to read others and empathize with their point of view 
A)  capacity to tolerate conflict 
B)  ability to project self-assurance 
C)  self-knowledge and a reflective mindset 
D)  financial knowledge and critical thinking skills 
E)  the ability to read others and empathize with their point of view

Question 12

____ is one of the roles of a mentor.

Accepted Answer

A)  Indoctrination 
B)  Coaching 
C)  Role modeling 
D)  Friend 
E)  Socialization 
A)  Indoctrination 
B)  Coaching 
C)  Role modeling 
D)  Friend 
E)  Socialization

Question 13

A manager with a classic laissez-faire leadership style would be likely to say,

Accepted Answer

A)  "Ask me first." 
B)  "We need two-way communication." 
C)  "Go do things your way." 
D)  "Do things my way or hit the highway." 
E)  "Let's talk about what we need to do." 
A)  "Ask me first." 
B)  "We need two-way communication." 
C)  "Go do things your way." 
D)  "Do things my way or hit the highway." 
E)  "Let's talk about what we need to do."

Question 14

Transformational leaders take corrective action when there are deviations from rules and standards.

Accepted Answer

A) True 
 B)False

Question 15

An upward appeal is the most widely used tactic in upward influence.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is a psychosocial function of mentoring?

Accepted Answer

A)  Protection 
B)  Counseling 
C)  Exposure 
D)  Sponsorship 
E)  Challenging assignments 
A)  Protection 
B)  Counseling 
C)  Exposure 
D)  Sponsorship 
E)  Challenging assignments

Question 17

In behavior modification, providing friendly reminders and asking non-threatening questions about progress qualify as

Accepted Answer

A)  positive reinforcement. 
B)  performance facilitation. 
C)  managing antecedents. 
D)  negative reinforcement. 
E)  positive punishment. 
A)  positive reinforcement. 
B)  performance facilitation. 
C)  managing antecedents. 
D)  negative reinforcement. 
E)  positive punishment.

Question 18

____ leadership is the process of influencing others to pursue official organizational objectives.

Accepted Answer

A)  Informal 
B)  Ad hoc 
C)  Decentralized 
D)  Intermittent 
E)  Formal 
A)  Informal 
B)  Ad hoc 
C)  Decentralized 
D)  Intermittent 
E)  Formal

Question 19

Managers who have power automatically have authority.

Accepted Answer

A) True 
 B)False

Question 20

____ leaders practice management by exception.

Accepted Answer

A)  Transactional 
B)  Transformational 
C)  Contingency 
D)  Visionary 
E)  Inspirational 
A)  Transactional 
B)  Transformational 
C)  Contingency 
D)  Visionary 
E)  Inspirational

____ is not one of the five bases of power.

Jeffrey Bezos, CEO of Amazon has been characterized by his employees as wielding _________power because he is so threatening and intimidating.

____ are visionaries who challenge people to do exceptional things.

Advocates for situational-leadership stress the need for leaders to be flexible.

The path-goal theory of leadership is based on

According to Fiedler's contingency theory, leaders tend to perform better when the situation is favorable.

A manager should use intermittent reinforcement to develop new behaviors, and continuous reinforcement for stable, mature behaviors.

A restaurant owner has successfully used which behavior modification strategy if her employees get their work done promptly because of occasional praise from the boss?

According to researchers, which of these influence tactics is the most popular: pressure tactics, ingratiating tactics, exchange tactics, or consultation? What does that tactic involve?

All of the following have been identified as useful skills in acquiring power except _______.

____ is one of the roles of a mentor.

A manager with a classic laissez-faire leadership style would be likely to say,

Transformational leaders take corrective action when there are deviations from rules and standards.

An upward appeal is the most widely used tactic in upward influence.

Which of the following is a psychosocial function of mentoring?

In behavior modification, providing friendly reminders and asking non-threatening questions about progress qualify as

____ leadership is the process of influencing others to pursue official organizational objectives.

Managers who have power automatically have authority.

____ leaders practice management by exception.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 14: Influence, Power, and Leadership

____ is not one of the five bases of power.

Jeffrey Bezos, CEO of Amazon has been characterized by his employees as wielding _________power because he is so threatening and intimidating.

____ are visionaries who challenge people to do exceptional things.

Advocates for situational-leadership stress the need for leaders to be flexible.

The path-goal theory of leadership is based on

According to Fiedler's contingency theory, ____ leaders tend to perform better when the situation is ____ favorable.

A manager should use intermittent reinforcement to develop new behaviors, and continuous reinforcement for stable, mature behaviors.

A restaurant owner has successfully used which behavior modification strategy if her employees get their work done promptly because of occasional praise from the boss?

According to researchers, which of these influence tactics is the most popular: pressure tactics, ingratiating tactics, exchange tactics, or consultation? What does that tactic involve?

All of the following have been identified as useful skills in acquiring power except _______.

____ is one of the roles of a mentor.

A manager with a classic laissez-faire leadership style would be likely to say,

Transformational leaders take corrective action when there are deviations from rules and standards.

An upward appeal is the most widely used tactic in upward influence.

Which of the following is a psychosocial function of mentoring?

In behavior modification, providing friendly reminders and asking non-threatening questions about progress qualify as

____ leadership is the process of influencing others to pursue official organizational objectives.

Managers who have power automatically have authority.

____ leaders practice management by exception.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

According to Fiedler's contingency theory, leaders tend to perform better when the situation is favorable.