Question 1

Any attempt by a person to change the behavior of supervisors, peers, or subordinates refers to

Accepted Answer

A)  influence. 
B)  power. 
C)  antecedent. 
D)  behaviorism. 
E)  empowerment. 
A)  influence. 
B)  power. 
C)  antecedent. 
D)  behaviorism. 
E)  empowerment.

Question 2

Influence is an attempt by a person to change someone else's behavior.

Accepted Answer

A) True 
 B)False

Question 3

An "exchange tactic" is one of the generic influence tactics.

Accepted Answer

A) True 
 B)False

Question 4

According to Rath and Clifton, the recommended ratio of positive to negative reinforcement should not exceed 13 to 1.

Accepted Answer

A) True 
 B)False

Question 5

Visionary leaders are called transactional managers.

Accepted Answer

A) True 
 B)False

Question 6

Participation by followers is a big part of leadership.

Accepted Answer

A) True 
 B)False

Question 7

Theresa and Leslie
Theresa and Leslie are best friends who work for an executive placement firm. Theresa is in a managerial position, whereas Leslie is a highly skilled recruiter. When other employees have questions they tend to go to Leslie for answers because of her knowledge, even though Theresa is their supervisor.
-Refer to Theresa and Leslie. If Theresa tells her employees to work things out themselves and do the best they can, she is following which of these classic leadership styles?

Accepted Answer

A)  Authoritarian 
B)  Democratic 
C)  Balanced 
D)  Laissez-faire 
E)  Command-and-control 
A)  Authoritarian 
B)  Democratic 
C)  Balanced 
D)  Laissez-faire 
E)  Command-and-control

Question 8

The authoritarian leadership style involves primarily a downward flow of communication.

Accepted Answer

A) True 
 B)False

Question 9

The emphasis in leadership theories has evolved from traits, to transformational, to situational, to behavioral.

Accepted Answer

A) True 
 B)False

Question 10

Today's leaner and continuously evolving organizations require people who can both lead and manage.

Accepted Answer

A) True 
 B)False

Question 11

Managing Antecedents calls for removing barriers to performance such as confusing rules or conflicting orders.

Accepted Answer

A) True 
 B)False

Question 12

____ power closely parallels formal authority.

Accepted Answer

A)  Traditional 
B)  Referent 
C)  Legitimate 
D)  Rational 
E)  Functional 
A)  Traditional 
B)  Referent 
C)  Legitimate 
D)  Rational 
E)  Functional

Question 13

A ____ puts people first, whereas a(n) ____ puts customers first.

Accepted Answer

A)  leader; manager 
B)  manager; employee 
C)  competitor; manager 
D)  manager; leader 
E)  competitor; employee 
A)  leader; manager 
B)  manager; employee 
C)  competitor; manager 
D)  manager; leader 
E)  competitor; employee

Question 14

Researchers have determined that people with mentors are twice as likely to stay with a company as those without.

Accepted Answer

A) True 
 B)False

Question 15

Which philosophy holds that observable behavior is more important than hypothetical inner states such as motives or needs?

Accepted Answer

A)  Empiricism 
B)  Pragmatism 
C)  Behaviorism 
D)  Relationalism 
E)  Objectivism 
A)  Empiricism 
B)  Pragmatism 
C)  Behaviorism 
D)  Relationalism 
E)  Objectivism

Question 16

Practical intelligence is the ability to solve simple problems using past experience.

Accepted Answer

A) True 
 B)False

Question 17

One approach managers can use to influence behavior is removing or presenting antecedents when using behavior modification.

Accepted Answer

A) True 
 B)False

Question 18

Theresa and Leslie
Theresa and Leslie are best friends who work for an executive placement firm. Theresa is in a managerial position, whereas Leslie is a highly skilled recruiter. When other employees have questions they tend to go to Leslie for answers because of her knowledge, even though Theresa is their supervisor.
-Refer to Theresa and Leslie. Since Theresa likes to give her employees bonuses at the end of each quarter if their goals are met. In this example, Theresa is using _______ power charisma.

Accepted Answer

A)  Expert 
B)  Reward 
C)  Connection 
D)  Coercive 
E)  Token 
A)  Expert 
B)  Reward 
C)  Connection 
D)  Coercive 
E)  Token

Question 19

How would you describe a transformational leader?

Accepted Answer

A transformational leader tend

Question 20

According to Peter Drucker, one of the things all effective leaders do is develop action plans.

Accepted Answer

A) True 
 B)False

Any attempt by a person to change the behavior of supervisors, peers, or subordinates refers to

Influence is an attempt by a person to change someone else's behavior.

An "exchange tactic" is one of the generic influence tactics.

According to Rath and Clifton, the recommended ratio of positive to negative reinforcement should not exceed 13 to 1.

Visionary leaders are called transactional managers.

Participation by followers is a big part of leadership.

The authoritarian leadership style involves primarily a downward flow of communication.

The emphasis in leadership theories has evolved from traits, to transformational, to situational, to behavioral.

Today's leaner and continuously evolving organizations require people who can both lead and manage.

Managing Antecedents calls for removing barriers to performance such as confusing rules or conflicting orders.

____ power closely parallels formal authority.

A puts people first, whereas a(n) puts customers first.

Researchers have determined that people with mentors are twice as likely to stay with a company as those without.

Which philosophy holds that observable behavior is more important than hypothetical inner states such as motives or needs?

Practical intelligence is the ability to solve simple problems using past experience.

One approach managers can use to influence behavior is removing or presenting antecedents when using behavior modification.

How would you describe a transformational leader?

According to Peter Drucker, one of the things all effective leaders do is develop action plans.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 14: Influence, Power, and Leadership

Any attempt by a person to change the behavior of supervisors, peers, or subordinates refers to

Influence is an attempt by a person to change someone else's behavior.

An "exchange tactic" is one of the generic influence tactics.

According to Rath and Clifton, the recommended ratio of positive to negative reinforcement should not exceed 13 to 1.

Visionary leaders are called transactional managers.

Participation by followers is a big part of leadership.

The authoritarian leadership style involves primarily a downward flow of communication.

The emphasis in leadership theories has evolved from traits, to transformational, to situational, to behavioral.

Today's leaner and continuously evolving organizations require people who can both lead and manage.

Managing Antecedents calls for removing barriers to performance such as confusing rules or conflicting orders.

____ power closely parallels formal authority.

A ____ puts people first, whereas a(n) ____ puts customers first.

Researchers have determined that people with mentors are twice as likely to stay with a company as those without.

Which philosophy holds that observable behavior is more important than hypothetical inner states such as motives or needs?

Practical intelligence is the ability to solve simple problems using past experience.

One approach managers can use to influence behavior is removing or presenting antecedents when using behavior modification.

How would you describe a transformational leader?

According to Peter Drucker, one of the things all effective leaders do is develop action plans.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

A puts people first, whereas a(n) puts customers first.