Exam 5: Foundations of Employee Motivation

Four-drive theory offers a contemporary view of how individual drives influence behaviour. The first part of the theory explains how drives generate emotions. Explain how these emotions are translated into employee behaviour. Your answer should identify the three factors that people consider in this translation process.

Procedural justice is influenced by the policies and practices that decision makers follow as well as their standards of interpersonal conduct.

You want production employees at your company to be more motivated to complete their assignments more efficiently. They are confident that they can perform their jobs more efficiently and the rewards you give employees (pay cheques, paid time off, etc.) are valued by these people. Identify the one element of expectancy theory that requires improvement and identify three possible actions that would increase employee motivation through this element.

Which of the following is considered an extrinsic motivator?

People who are 'equity sensitive' tend to

Susan and Courtney have been in the same job for about the same length of time and perform very similar tasks. Susan's bonus for her performance over the past year was higher than Courtney's bonus. Susan believes that Courtney's job performance was lower than her job performance. Based on this information:

Goal setting tends to be more effective when the goals are specific rather than general.

Maslow's needs hierarchy theory failed to explain the dynamics of employee needs because they falsely assume that everyone fits into a single needs hierarchy.

Needs are described as goal-directed forces that people experience

Feedback to employees is most effective when it is frequent, credible, and general.

Which of the following provides feedback from a full circle of people around the employee?

Explain why behaviour modelling is often more effective than direct reinforcement for helping employees to learn new behaviours.

McClelland's learned needs theory does NOT include which of these needs?

How is effective feedback related to an employee's task cycle (the time required to complete a typical task in the job)?

Four-drive theory recommends that organizations rely on financial rewards rather than non-financial rewards to motivate employees.

The main practical implication of four-drive theory is that

Employees who receive a fixed amount of pay each week and who feel underrewarded are likely to:

Compared to people with low need for affiliation, people with a high need for affiliation tend to:

According to expectancy theory, employee motivation will remain high even when the P-to-O expectancy falls to zero.

Expectancy theory mainly explains how employees