Question 1

As predictors of team performance, ambassador and task coordination activities are both positively related.

Accepted Answer

A) True 
 B)False  True

Question 2

The shift towards knowledge-based rather than production-based work has made virtual teamwork feasible.

Accepted Answer

A) True 
 B)False  True

Question 3

Trust occurs when we have positive expectations about another party's intentions and actions toward us in situations involving vulnerability.

Accepted Answer

A) True 
 B)False  True

Question 4

Under stressful or dangerous conditions, people are more likely to congregate than disperse, even when doing so serves no protective purpose.

Accepted Answer

A) True 
 B)False

Question 5

Self-directed work teams

Accepted Answer

A) perform a variety of tasks but have little autonomy regarding how to perform those tasks. 
B) have not yet been introduced into Canada. 
C) rely on supervisors to communicate between the team and senior management. 
D) are more common in Canada than in the United States. 
E) None of these statements are true. 
A) perform a variety of tasks but have little autonomy regarding how to perform those tasks. 
B) have not yet been introduced into Canada. 
C) rely on supervisors to communicate between the team and senior management. 
D) are more common in Canada than in the United States. 
E) None of these statements are true.

Question 6

Teams with strong fault lines

Accepted Answer

A) experience more dysfunctional conflict within the team. 
B) tend to have very few members on the team. 
C) proceed more quickly through the team development process. 
D) have team members with similar demographic and professional backgrounds. 
E) have better interpersonal relations. 
A) experience more dysfunctional conflict within the team. 
B) tend to have very few members on the team. 
C) proceed more quickly through the team development process. 
D) have team members with similar demographic and professional backgrounds. 
E) have better interpersonal relations.

Question 7

Critical events, such as a colleague's serious injury, may alter team norms.

Accepted Answer

A) True 
 B)False

Question 8

You have just been appointed as leader of a new shipping and receiving unit in your organization. You have been given considerable latitude to select team members from among the existing workforce throughout the organization. However, you are aware of a deeply embedded practice in many areas of the organization where employees engage in horseplay by racing the forklifts. This practice is costly (some forklifts and shipped goods have been damaged). Moreover, there is a safety risk where the forklifts could overturn or run over another employee. Based on your knowledge of preventing or changing dysfunctional team norms, describe four (4) actions to minimize the likelihood that this practice would occur in your new team. Your answer will also explain why each action might be effective.

Accepted Answer

The points listed below are based on the

Question 9

Team members typically hold one or more formal roles in the team as well as roles that they informally fulfill at various times.

Accepted Answer

A) True 
 B)False

Question 10

Team cohesiveness decreases with increased interaction, because there are more chances for conflicts to emerge.

Accepted Answer

A) True 
 B)False

Question 11

A team is effective when

Accepted Answer

A) members are able to fulfill their needs through membership in the team. 
B) it achieves its goals. 
C) it is able to maintain the team's survival. 
D) it achieves all of these. 
E) its achieves its goals and maintains the team's survival. 
A) members are able to fulfill their needs through membership in the team. 
B) it achieves its goals. 
C) it is able to maintain the team's survival. 
D) it achieves all of these. 
E) its achieves its goals and maintains the team's survival.

Question 12

There is support for the view that teams are more effective when their members share common mental models of the work.

Accepted Answer

A) True 
 B)False

Question 13

Self-directed work teams plan, organize, and control activities with little or no direct involvement of supervisors.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements about nominal group technique is FALSE?

Accepted Answer

A) It tends to keep team members focused on the task. 
B) It overcomes the problem of evaluation apprehension and production blocking. 
C) Participants feel less team cohesiveness than in traditional decision-making groups. 
D) Some production blocking problems still occur. 
E) Although the team is called ''nominal,'' participants still meet face-to-face. 
A) It tends to keep team members focused on the task. 
B) It overcomes the problem of evaluation apprehension and production blocking. 
C) Participants feel less team cohesiveness than in traditional decision-making groups. 
D) Some production blocking problems still occur. 
E) Although the team is called ''nominal,'' participants still meet face-to-face.

Question 15

Virtual teams perform better in organizational environments that are less structured

Accepted Answer

A) True 
 B)False

Question 16

The head of emergency services in a large city strongly believes that diverse teams are more effective than homogeneous teams. The executive wants to put this belief into practice by frequently rotating ambulance and other emergency service teams so that teams would constantly have new people with diverse backgrounds and experiences. This would be supplemented with a hiring process that deliberately selects people with diverse ethnic, cultural and educational backgrounds. Discuss the strengths and weaknesses of the executive's actions in the emergency services agency.

Accepted Answer

To answer this question well, students s

Question 17

Team roles are typically negotiated among team members

Accepted Answer

A) True 
 B)False

Question 18

Electronic brainstorming tends to reduce the adverse effects of evaluation apprehension and production blocking which tend to occur in traditional team decision-making sessions. Explain how these two concepts adversely affect traditional team decision making and why they are less likely to occur in electronic brainstorming.

Accepted Answer

Evaluation apprehension is the tendency

Question 19

Teams characterized by high team efficacy are more likely to experience apathy, uncertainty, and a lack of direction.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements about evaluation apprehension in team settings is TRUE?

Accepted Answer

A) Evaluation apprehension motivates team members to generate creative solutions, no matter how silly they may sound. 
B) Evaluation apprehension increases with the individual's motivation to share his or her ideas. 
C) Evaluation apprehension does not apply to team settings. 
D) Evaluation apprehension is more likely to occur when team members formally evaluate each other's performance throughout the year. 
E) None of these statements are true. 
A) Evaluation apprehension motivates team members to generate creative solutions, no matter how silly they may sound. 
B) Evaluation apprehension increases with the individual's motivation to share his or her ideas. 
C) Evaluation apprehension does not apply to team settings. 
D) Evaluation apprehension is more likely to occur when team members formally evaluate each other's performance throughout the year. 
E) None of these statements are true.

As predictors of team performance, ambassador and task coordination activities are both positively related.

The shift towards knowledge-based rather than production-based work has made virtual teamwork feasible.

Trust occurs when we have positive expectations about another party's intentions and actions toward us in situations involving vulnerability.

Under stressful or dangerous conditions, people are more likely to congregate than disperse, even when doing so serves no protective purpose.

Self-directed work teams

Teams with strong fault lines

Critical events, such as a colleague's serious injury, may alter team norms.

Team members typically hold one or more formal roles in the team as well as roles that they informally fulfill at various times.

Team cohesiveness decreases with increased interaction, because there are more chances for conflicts to emerge.

A team is effective when

There is support for the view that teams are more effective when their members share common mental models of the work.

Self-directed work teams plan, organize, and control activities with little or no direct involvement of supervisors.

Which of the following statements about nominal group technique is FALSE?

Virtual teams perform better in organizational environments that are less structured

Team roles are typically negotiated among team members

Teams characterized by high team efficacy are more likely to experience apathy, uncertainty, and a lack of direction.

Which of the following statements about evaluation apprehension in team settings is TRUE?

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 8: Team Dynamics

As predictors of team performance, ambassador and task coordination activities are both positively related.

The shift towards knowledge-based rather than production-based work has made virtual teamwork feasible.

Trust occurs when we have positive expectations about another party's intentions and actions toward us in situations involving vulnerability.

Under stressful or dangerous conditions, people are more likely to congregate than disperse, even when doing so serves no protective purpose.

Self-directed work teams

Teams with strong fault lines

Critical events, such as a colleague's serious injury, may alter team norms.

Team members typically hold one or more formal roles in the team as well as roles that they informally fulfill at various times.

Team cohesiveness decreases with increased interaction, because there are more chances for conflicts to emerge.

A team is effective when

There is support for the view that teams are more effective when their members share common mental models of the work.

Self-directed work teams plan, organize, and control activities with little or no direct involvement of supervisors.

Which of the following statements about nominal group technique is FALSE?

Virtual teams perform better in organizational environments that are less structured

Team roles are typically negotiated among team members

Teams characterized by high team efficacy are more likely to experience apathy, uncertainty, and a lack of direction.

Which of the following statements about evaluation apprehension in team settings is TRUE?

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters