Question 1

Calculus-based trust

Accepted Answer

A) is the minimum level of trust to hold a relationship together. 
B) occurs when one party thinks, feels, and responds like the other party. 
C) no longer exists in Canadian companies. 
D) is mainly based on the other party's predictability. 
E) has none of these characteristics. 
A) is the minimum level of trust to hold a relationship together. 
B) occurs when one party thinks, feels, and responds like the other party. 
C) no longer exists in Canadian companies. 
D) is mainly based on the other party's predictability. 
E) has none of these characteristics.

Question 2

Electronic brainstorming significantly reduces the problem of production blocking

Accepted Answer

A) True 
 B)False

Question 3

There are four distinct phases in the punctuated equilibrium model of team development.

Accepted Answer

A) True 
 B)False

Question 4

Diverse teams take longer to become high performance teams

Accepted Answer

A) True 
 B)False

Question 5

The textbook warns that team building is usually ineffective when

Accepted Answer

A) team members need to clarify or reconstruct perceptions of their roles in the team. 
B) the team needs to clarify its performance goals. 
C) the team needs to resolve internal conflicts. 
D) attempting to improve the team development process. 
E) team building is not usually ineffective in any of these situations. 
A) team members need to clarify or reconstruct perceptions of their roles in the team. 
B) the team needs to clarify its performance goals. 
C) the team needs to resolve internal conflicts. 
D) attempting to improve the team development process. 
E) team building is not usually ineffective in any of these situations.

Question 6

The three main foundations of trust are

Accepted Answer

A) relational, deterministic, and autocratic. 
B) adaptive, static, and dynamic. 
C) overt, covert, and non-existent. 
D) relational, transactional, and calculative. 
E) identification-based, knowledge-based, and calculus-based. 
A) relational, deterministic, and autocratic. 
B) adaptive, static, and dynamic. 
C) overt, covert, and non-existent. 
D) relational, transactional, and calculative. 
E) identification-based, knowledge-based, and calculus-based.

Question 7

Which of the following does NOT occur as team cohesiveness increases?

Accepted Answer

A) Team members experience more dysfunctional conflict among themselves. 
B) Team members are more motivated to maintain their membership in the team. 
C) Team members experience less stress. 
D) Team members spend more time together. 
E) Team members provide more social support to each other. 
A) Team members experience more dysfunctional conflict among themselves. 
B) Team members are more motivated to maintain their membership in the team. 
C) Team members experience less stress. 
D) Team members spend more time together. 
E) Team members provide more social support to each other.

Question 8

Which of the following allows employees to collectively plan, organize, and control work activities with little or no direct involvement of a higher-status supervisor?

Accepted Answer

A) Self-directed work teams 
B) Quality circles 
C) Joint health and safety committees 
D) Gainsharing teams 
E) Production teams 
A) Self-directed work teams 
B) Quality circles 
C) Joint health and safety committees 
D) Gainsharing teams 
E) Production teams

Question 9

Rather than relying on design engineers alone to design new products, the CEO of Quokka Resources wants to form teams of people from several departments to develop more creative products. These teams will consist of design engineers, manufacturing engineers, marketing staff and purchasing staff. Quokka's CEO believes that these teams will develop more creative products than design engineers did when working alone. Identify three potential constraints that might interfere with the CEO's expected benefits of team-based decision making and creativity.

Accepted Answer

The textbook discusses four constraints

Question 10

The drive to bond and the dynamics of social identity theory both explain why people

Accepted Answer

A) have difficulty feeling cohesiveness in teams. 
B) work better alone than in teams. 
C) engage in social loafing. 
D) join informal groups. 
E) tend to ignore team norms whenever possible. 
A) have difficulty feeling cohesiveness in teams. 
B) work better alone than in teams. 
C) engage in social loafing. 
D) join informal groups. 
E) tend to ignore team norms whenever possible.

Question 11

Electronic brainstorming is any situation in which team members communicate through e-mail and other computer technologies to make decisions.

Accepted Answer

A) True 
 B)False

Question 12

Brooks's law states that, "whatever can go wrong in groups will, so one should be prepared for it."

Accepted Answer

A) True 
 B)False

Question 13

Teams have which of the following features?

Accepted Answer

A) Two or more people. 
B) Team members influence each other. 
C) Exist to fulfill some purpose. 
D) Members perceive themselves as a social entity. 
E) All of these are features of teams. 
A) Two or more people. 
B) Team members influence each other. 
C) Exist to fulfill some purpose. 
D) Members perceive themselves as a social entity. 
E) All of these are features of teams.

Question 14

Production blocking occurs when employees are unable to complete their tasks because they spend too much time in meetings.

Accepted Answer

A) True 
 B)False

Question 15

A characteristic of team roles is that

Accepted Answer

A) they are always assigned by organizational leaders to specific people in the team. 
B) most teams can operate effectively without any team roles. 
C) many roles within formal teams exist informally. 
D) they influence the emotions and attitudes, but not behaviours, of team members. 
E) they usually weaken team cohesiveness. 
A) they are always assigned by organizational leaders to specific people in the team. 
B) most teams can operate effectively without any team roles. 
C) many roles within formal teams exist informally. 
D) they influence the emotions and attitudes, but not behaviours, of team members. 
E) they usually weaken team cohesiveness.

Question 16

Describe three (3) reasons why employees join informal groups in organizational settings.

Accepted Answer

The textbook provides four explanations

Question 17

Which of the following is usually an informal group?

Accepted Answer

A) Production team 
B) Task force 
C) People you regularly meet for lunch 
D) Management team 
E) Team-oriented department 
A) Production team 
B) Task force 
C) People you regularly meet for lunch 
D) Management team 
E) Team-oriented department

Question 18

Which of the following explicitly encourages team members to ''piggyback'' or hitchhike'' on the ideas presented by other team members?

Accepted Answer

A) Brainstorming 
B) Constructive conflict 
C) Group polarization 
D) Delphi technique 
E) Nominal group technique 
A) Brainstorming 
B) Constructive conflict 
C) Group polarization 
D) Delphi technique 
E) Nominal group technique

Question 19

Team-building interventions often fail because they are offered as a three-day jump start rather than an ongoing process.

Accepted Answer

A) True 
 B)False

Question 20

Team members rarely conform to team norms unless other team members apply reinforcement or punishment.

Accepted Answer

A) True 
 B)False

Calculus-based trust

Electronic brainstorming significantly reduces the problem of production blocking

There are four distinct phases in the punctuated equilibrium model of team development.

Diverse teams take longer to become high performance teams

The textbook warns that team building is usually ineffective when

The three main foundations of trust are

Which of the following does NOT occur as team cohesiveness increases?

Which of the following allows employees to collectively plan, organize, and control work activities with little or no direct involvement of a higher-status supervisor?

The drive to bond and the dynamics of social identity theory both explain why people

Electronic brainstorming is any situation in which team members communicate through e-mail and other computer technologies to make decisions.

Brooks's law states that, "whatever can go wrong in groups will, so one should be prepared for it."

Teams have which of the following features?

Production blocking occurs when employees are unable to complete their tasks because they spend too much time in meetings.

A characteristic of team roles is that

Describe three (3) reasons why employees join informal groups in organizational settings.

Which of the following is usually an informal group?

Which of the following explicitly encourages team members to ''piggyback'' or hitchhike'' on the ideas presented by other team members?

Team-building interventions often fail because they are offered as a three-day jump start rather than an ongoing process.

Team members rarely conform to team norms unless other team members apply reinforcement or punishment.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 8: Team Dynamics

Calculus-based trust

Electronic brainstorming significantly reduces the problem of production blocking

There are four distinct phases in the punctuated equilibrium model of team development.

Diverse teams take longer to become high performance teams

The textbook warns that team building is usually ineffective when

The three main foundations of trust are

Which of the following does NOT occur as team cohesiveness increases?

Which of the following allows employees to collectively plan, organize, and control work activities with little or no direct involvement of a higher-status supervisor?

The drive to bond and the dynamics of social identity theory both explain why people

Electronic brainstorming is any situation in which team members communicate through e-mail and other computer technologies to make decisions.

Brooks's law states that, "whatever can go wrong in groups will, so one should be prepared for it."

Teams have which of the following features?

Production blocking occurs when employees are unable to complete their tasks because they spend too much time in meetings.

A characteristic of team roles is that

Describe three (3) reasons why employees join informal groups in organizational settings.

Which of the following is usually an informal group?

Which of the following explicitly encourages team members to ''piggyback'' or hitchhike'' on the ideas presented by other team members?

Team-building interventions often fail because they are offered as a three-day jump start rather than an ongoing process.

Team members rarely conform to team norms unless other team members apply reinforcement or punishment.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters