Question 1

An effective team memberand manages the team's work so it is performed efficiently and harmoniously.

Accepted Answer

A) coordinates 
B) delegates 
C) communicates 
D) cooperates 
E) comforts 
A) coordinates 
B) delegates 
C) communicates 
D) cooperates 
E) comforts

Question 2

In which decision-making structure do participants typically meet, but only interact with each other for part of the meeting?

Accepted Answer

A) Brainstorming 
B) Nominal group technique 
C) Delphi method 
D) Constructive conflict 
E) None of these team decision making structures prevents participants from interacting with each other for part of the meeting. 
A) Brainstorming 
B) Nominal group technique 
C) Delphi method 
D) Constructive conflict 
E) None of these team decision making structures prevents participants from interacting with each other for part of the meeting.

Question 3

Which of the following is a consequence of team overconfidence?

Accepted Answer

A) Process loss 
B) Groupthink 
C) Group polarization 
D) A false sense of invulnerability 
E) Production blocking 
A) Process loss 
B) Groupthink 
C) Group polarization 
D) A false sense of invulnerability 
E) Production blocking

Question 4

Dependence on information technology and lack of co-location represent two factors that distinguish:

Accepted Answer

A) virtual teams from conventional teams. 
B) managers from employees. 
C) task forces from permanent teams. 
D) employees with high collectivist values from employees with low collectivist values. 
E) self-directed work teams from task forces. 
A) virtual teams from conventional teams. 
B) managers from employees. 
C) task forces from permanent teams. 
D) employees with high collectivist values from employees with low collectivist values. 
E) self-directed work teams from task forces.

Question 5

A large bank wanted to develop a more team-focused culture, so it put all departments and branches through a series of three-day team building sessions. These expensive sessions represented a combination of wilderness-based trust-building (such as trust falls and leaderless problem solving) and sessions in which employees revealed their personal experiences and problems. Six months after the workforce had completed this training, the bank discovered that most departments and branches operated very much as they had before the team building program. There was little team culture and employees worked together with varying degrees of proficiency. Moreover, several employees had left the firm because they were upset about revealing their personal lives to colleagues. Identify two types of team building problems that would explain the general failure of this team building intervention.

Accepted Answer

The textbook describes three reasons why

Question 6

All groups are teams, but some types of teams are not groups.

Accepted Answer

A) True 
 B)False

Question 7

Having access to a toolkit of communication channels is a one of the success factors for virtual teams.

Accepted Answer

A) True 
 B)False

Question 8

Knowledge-based trust develops over time

Accepted Answer

A) True 
 B)False

Question 9

According to social identity theory

Accepted Answer

A) the most effective teams have as many members as the organization can afford. 
B) people define themselves by their group affiliations. 
C) team members identify with their team only when they are publicly recognized as members of that team. 
D) teams are never as productive as individuals working alone. 
E) the team development process occurs more rapidly for heterogeneous teams than for homogeneous teams. 
A) the most effective teams have as many members as the organization can afford. 
B) people define themselves by their group affiliations. 
C) team members identify with their team only when they are publicly recognized as members of that team. 
D) teams are never as productive as individuals working alone. 
E) the team development process occurs more rapidly for heterogeneous teams than for homogeneous teams.

Question 10

Conforming, performing, and reforming are all

Accepted Answer

A) reasons why teams disband. 
B) factors that improve team cohesiveness. 
C) types of team norms. 
D) stages of team development. 
E) none of these statements are correct. 
A) reasons why teams disband. 
B) factors that improve team cohesiveness. 
C) types of team norms. 
D) stages of team development. 
E) none of these statements are correct.

Question 11

Fault lines are more likely to occur when teams

Accepted Answer

A) have very few members. 
B) have developed through to the performing stage. 
C) are heterogeneous. 
D) are homogeneous. 
E) are highly interdependent. 
A) have very few members. 
B) have developed through to the performing stage. 
C) are heterogeneous. 
D) are homogeneous. 
E) are highly interdependent.

Question 12

In effective teams, each member must possess the full set of competencies to perform the team's entire task alone.

Accepted Answer

A) True 
 B)False

Question 13

The team effectiveness model does not apply to virtual teams

Accepted Answer

A) True 
 B)False

Question 14

The phenomenon where people exert less effort when working in groups than when working alone is called:

Accepted Answer

A) pooled interdependence. 
B) social identity. 
C) social loafing. 
D) team cohesiveness. 
E) team conformity. 
A) pooled interdependence. 
B) social identity. 
C) social loafing. 
D) team cohesiveness. 
E) team conformity.

Question 15

Globalization and knowledge management have made necessary for organizations to remain competitive.

Accepted Answer

A) virtual teams 
B) Delphi method 
C) groupthink 
D) command-and-control management 
E) None of these are necessary as a result of globalization and knowledge management. 
A) virtual teams 
B) Delphi method 
C) groupthink 
D) command-and-control management 
E) None of these are necessary as a result of globalization and knowledge management.

Question 16

All teams exist to fulfill some purpose, either for the organization or for its members.

Accepted Answer

A) True 
 B)False

Question 17

Highly cohesive teams invariably perform organizational objectives better than teams with moderate or low cohesiveness.

Accepted Answer

A) True 
 B)False

Question 18

If a dysfunctional norm is very deeply ingrained, the best strategy is probably to

Accepted Answer

A) introduce rewards that further support the dysfunctional norm. 
B) do nothing. 
C) supplement the existing group with one or two people having more favourable norms. 
D) tell the group that corporate leaders are willing to tolerate the dysfunctional norm. 
E) disband the group and replace it with people having more favourable norms. 
A) introduce rewards that further support the dysfunctional norm. 
B) do nothing. 
C) supplement the existing group with one or two people having more favourable norms. 
D) tell the group that corporate leaders are willing to tolerate the dysfunctional norm. 
E) disband the group and replace it with people having more favourable norms.

Question 19

Liam works with four other accounting professionals as a team within one company. Liam doesn't particularly agree with many of his teammates' ideas, such as leaving work early and failing to double-check some account entries. However, he works comfortably with the group because their behaviour and decisions are predictable. What foundation of trust does Liam have in this team?

Accepted Answer

A) Identification-based 
B) Evaluation-based 
C) Knowledge-based 
D) Liam has no trust at all in this team. 
E) Calculus-based 
A) Identification-based 
B) Evaluation-based 
C) Knowledge-based 
D) Liam has no trust at all in this team. 
E) Calculus-based

Question 20

Which of the following is an important phase in the punctuated equilibrium model?

Accepted Answer

A) The inertia/momentum 
B) The flurry to finish 
C) The pre-meeting 
D) The midpoint transition 
E) The equilibrium 
A) The inertia/momentum 
B) The flurry to finish 
C) The pre-meeting 
D) The midpoint transition 
E) The equilibrium

An effective team memberand manages the team's work so it is performed efficiently and harmoniously.

In which decision-making structure do participants typically meet, but only interact with each other for part of the meeting?

Which of the following is a consequence of team overconfidence?

Dependence on information technology and lack of co-location represent two factors that distinguish:

All groups are teams, but some types of teams are not groups.

Having access to a toolkit of communication channels is a one of the success factors for virtual teams.

Knowledge-based trust develops over time

According to social identity theory

Conforming, performing, and reforming are all

Fault lines are more likely to occur when teams

In effective teams, each member must possess the full set of competencies to perform the team's entire task alone.

The team effectiveness model does not apply to virtual teams

The phenomenon where people exert less effort when working in groups than when working alone is called:

Globalization and knowledge management have made necessary for organizations to remain competitive.

All teams exist to fulfill some purpose, either for the organization or for its members.

Highly cohesive teams invariably perform organizational objectives better than teams with moderate or low cohesiveness.

If a dysfunctional norm is very deeply ingrained, the best strategy is probably to

Which of the following is an important phase in the punctuated equilibrium model?

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

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Exam 8: Team Dynamics

An effective team memberand manages the team's work so it is performed efficiently and harmoniously.

In which decision-making structure do participants typically meet, but only interact with each other for part of the meeting?

Which of the following is a consequence of team overconfidence?

Dependence on information technology and lack of co-location represent two factors that distinguish:

All groups are teams, but some types of teams are not groups.

Having access to a toolkit of communication channels is a one of the success factors for virtual teams.

Knowledge-based trust develops over time

According to social identity theory

Conforming, performing, and reforming are all

Fault lines are more likely to occur when teams

In effective teams, each member must possess the full set of competencies to perform the team's entire task alone.

The team effectiveness model does not apply to virtual teams

The phenomenon where people exert less effort when working in groups than when working alone is called:

Globalization and knowledge management have made necessary for organizations to remain competitive.

All teams exist to fulfill some purpose, either for the organization or for its members.

Highly cohesive teams invariably perform organizational objectives better than teams with moderate or low cohesiveness.

If a dysfunctional norm is very deeply ingrained, the best strategy is probably to

Which of the following is an important phase in the punctuated equilibrium model?

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters