Question 1

Taskwork represents the technical performance of the team's task.

Accepted Answer

A) True 
 B)False

Question 2

Compared with small teams, large teams usually

Accepted Answer

A) have more process losses. 
B) are more effective performing services. 
C) have more pooled interdependence. 
D) have team members who feel more involved in the team's success. 
E) have all of these consequences. 
A) have more process losses. 
B) are more effective performing services. 
C) have more pooled interdependence. 
D) have team members who feel more involved in the team's success. 
E) have all of these consequences.

Question 3

Self-directed work teams are less likely to succeed

Accepted Answer

A) in autocratic organizational cultures. 
B) in organizations with fewer than 100 employees. 
C) where supervisors previously worked in high-involvement workplaces. 
D) where the work involves performing a service rather than making a product. 
E) in all of these situations. 
A) in autocratic organizational cultures. 
B) in organizations with fewer than 100 employees. 
C) where supervisors previously worked in high-involvement workplaces. 
D) where the work involves performing a service rather than making a product. 
E) in all of these situations.

Question 4

Royal Dutch/Shell Group formed a team to improve revenues for its service stations along major highways in Malaysia. This team, which included a service station dealer, a union truck driver, and four or five marketing executives, disbanded after it had reviewed the Malaysian service stations and submitted a business plan. The Malaysian group is called:

Accepted Answer

A) a friendship group. 
B) a community of practice. 
C) a commuter group. 
D) a task force. 
E) an informal group. 
A) a friendship group. 
B) a community of practice. 
C) a commuter group. 
D) a task force. 
E) an informal group.

Question 5

Electronic brainstorming relies mainly on e-mail and electronic chat rooms to make decisions.

Accepted Answer

A) True 
 B)False

Question 6

Teams are best suited for tasks with low interdependence among team members

Accepted Answer

A) True 
 B)False

Question 7

Which of these statements about brainstorming is FALSE?

Accepted Answer

A) Brainstorming rules seem to keep team members focused on the task. 
B) The most important brainstorming rule is that team members must silently vote for their preferred idea after all ideas have been presented. 
C) Effective brainstorming sessions spread feelings of optimism and enthusiasm about the project. 
D) Brainstorming rules do not completely remove evaluation apprehension. 
E) Brainstorming is based on the idea that the quality of ideas presented increases with the quantity of ideas presented. 
A) Brainstorming rules seem to keep team members focused on the task. 
B) The most important brainstorming rule is that team members must silently vote for their preferred idea after all ideas have been presented. 
C) Effective brainstorming sessions spread feelings of optimism and enthusiasm about the project. 
D) Brainstorming rules do not completely remove evaluation apprehension. 
E) Brainstorming is based on the idea that the quality of ideas presented increases with the quantity of ideas presented.

Question 8

One of the rules of brainstorming is that no one is allowed to piggyback or build on the ideas of other team members.

Accepted Answer

A) True 
 B)False

Question 9

Which of these statements is TRUE?

Accepted Answer

A) Group are teams that have no purpose for their members. 
B) All groups are teams. 
C) Groups are teams with a high level of task interdependence. 
D) Some groups are just people assembled together in the same physical area. 
E) Unlike teams, groups are associated with an organizational objective. 
A) Group are teams that have no purpose for their members. 
B) All groups are teams. 
C) Groups are teams with a high level of task interdependence. 
D) Some groups are just people assembled together in the same physical area. 
E) Unlike teams, groups are associated with an organizational objective.

Question 10

Social loafing can be minimized by doing which of the following?

Accepted Answer

A) Adding more people to the team. 
B) Selecting team members with a highly individualistic value orientation. 
C) Creating tasks where each member's contribution is pooled. 
D) Monitoring individual performance. 
E) Making the work less interesting to the social loafer and other team members. 
A) Adding more people to the team. 
B) Selecting team members with a highly individualistic value orientation. 
C) Creating tasks where each member's contribution is pooled. 
D) Monitoring individual performance. 
E) Making the work less interesting to the social loafer and other team members.

Question 11

Reciprocal interdependence is the highest level of task interdependence in organizations

Accepted Answer

A) True 
 B)False

Question 12

Which foundation of trust exists when an employee has negative expectations about the employer's intentions and believes the employer will adversely affect the employee's well-being?

Accepted Answer

A) Identification-based 
B) Predictable 
C) Knowledge-based 
D) Affective 
E) None of these responses describes the foundation of trust described. 
A) Identification-based 
B) Predictable 
C) Knowledge-based 
D) Affective 
E) None of these responses describes the foundation of trust described.

Question 13

Social loafing is more likely to occur

Accepted Answer

A) when the task is boring. 
B) in tasks with high interdependence. 
C) among employees with collectivist rather than individualistic values. 
D) when employees believe the team's objective is important. 
E) in smaller rather than larger teams. 
A) when the task is boring. 
B) in tasks with high interdependence. 
C) among employees with collectivist rather than individualistic values. 
D) when employees believe the team's objective is important. 
E) in smaller rather than larger teams.

Question 14

Employees tend to join a virtual or conventional team with

Accepted Answer

A) serious doubts about the willingness of other team members to welcome them to the team. 
B) no trust in their new team members. 
C) complete identification with the values of other team members. 
D) a moderate or high level of trust in their new team members. 
E) mainly calculus-based trust. 
A) serious doubts about the willingness of other team members to welcome them to the team. 
B) no trust in their new team members. 
C) complete identification with the values of other team members. 
D) a moderate or high level of trust in their new team members. 
E) mainly calculus-based trust.

Question 15

In a meeting, you have been espousing the benefits of virtual teams, when Alex, your supervisor, interrupts to offer his opinion that the concept of ''virtual teams'' is just a fad that doesn't deserve further discussion. In order to convince him that his opinion about virtual teams is misinformed, define what virtual teams are and discuss three reasons why the reliance on these types of teams will continue to grow in the future.

Accepted Answer

Virtual teams are teams whose members op

Question 16

Due to globalization, companies are usually unable to form virtual teams within the same country, or continent.

Accepted Answer

A) True 
 B)False

Question 17

Taskwork behaviour refers to activities that are devoted to enhancing the quality of the interactions, interdependencies, cooperation, and coordination of teams.

Accepted Answer

A) True 
 B)False

Question 18

Social identity theory partly explains why people join informal groups.

Accepted Answer

A) True 
 B)False

Question 19

Identify and describe the "five C's" of member behaviour in effective teams.

Accepted Answer

The "five C's" model includes: cooperati

Question 20

Which of the following statements about teams and groups is FALSE?

Accepted Answer

A) A team can have dozens of members. 
B) All members of a work team have influence, although some may have more influence than others. 
C) A team always requires some form of communication among its members. 
D) Departments are teams when employees interact with each other. 
E) Some teams exist without any goal or purpose. 
A) A team can have dozens of members. 
B) All members of a work team have influence, although some may have more influence than others. 
C) A team always requires some form of communication among its members. 
D) Departments are teams when employees interact with each other. 
E) Some teams exist without any goal or purpose.

Taskwork represents the technical performance of the team's task.

Compared with small teams, large teams usually

Self-directed work teams are less likely to succeed

Electronic brainstorming relies mainly on e-mail and electronic chat rooms to make decisions.

Teams are best suited for tasks with low interdependence among team members

Which of these statements about brainstorming is FALSE?

One of the rules of brainstorming is that no one is allowed to piggyback or build on the ideas of other team members.

Which of these statements is TRUE?

Social loafing can be minimized by doing which of the following?

Reciprocal interdependence is the highest level of task interdependence in organizations

Which foundation of trust exists when an employee has negative expectations about the employer's intentions and believes the employer will adversely affect the employee's well-being?

Social loafing is more likely to occur

Employees tend to join a virtual or conventional team with

Due to globalization, companies are usually unable to form virtual teams within the same country, or continent.

Taskwork behaviour refers to activities that are devoted to enhancing the quality of the interactions, interdependencies, cooperation, and coordination of teams.

Social identity theory partly explains why people join informal groups.

Identify and describe the "five C's" of member behaviour in effective teams.

Which of the following statements about teams and groups is FALSE?

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

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Exam 8: Team Dynamics

Taskwork represents the technical performance of the team's task.

Compared with small teams, large teams usually

Self-directed work teams are less likely to succeed

Electronic brainstorming relies mainly on e-mail and electronic chat rooms to make decisions.

Teams are best suited for tasks with low interdependence among team members

Which of these statements about brainstorming is FALSE?

One of the rules of brainstorming is that no one is allowed to piggyback or build on the ideas of other team members.

Which of these statements is TRUE?

Social loafing can be minimized by doing which of the following?

Reciprocal interdependence is the highest level of task interdependence in organizations

Which foundation of trust exists when an employee has negative expectations about the employer's intentions and believes the employer will adversely affect the employee's well-being?

Social loafing is more likely to occur

Employees tend to join a virtual or conventional team with

Due to globalization, companies are usually unable to form virtual teams within the same country, or continent.

Taskwork behaviour refers to activities that are devoted to enhancing the quality of the interactions, interdependencies, cooperation, and coordination of teams.

Social identity theory partly explains why people join informal groups.

Identify and describe the "five C's" of member behaviour in effective teams.

Which of the following statements about teams and groups is FALSE?

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters