Question 1

Brainstorming requires team members to

Accepted Answer

A) present ideas only when they are certain that the ideas are feasible 
B) openly criticize each other's ideas 
C) avoid mentioning ideas that seem silly 
D) do all of these 
E) do none of these 
A) present ideas only when they are certain that the ideas are feasible 
B) openly criticize each other's ideas 
C) avoid mentioning ideas that seem silly 
D) do all of these 
E) do none of these

Question 2

Companies can minimize social loafing by dividing the team's work into distinct units and assigning those unique tasks to each team member.

Accepted Answer

A) True 
 B)False

Question 3

Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

Accepted Answer

A) True 
 B)False

Question 4

Members of smaller teams get to know each other better, which improves mutual trust as well as perceived support.

Accepted Answer

A) True 
 B)False

Question 5

In which of the following situations is production blocking most likely to occur?

Accepted Answer

A) An employee wants to complete a production task but lacks work experience. 
B) Group norms encourage production employees to gossip rather than do their jobs. 
C) The company forms an electronic brainstorming group to get new ideas for a product. 
D) A committee of 30 senior academics meet to exchange ideas using formal rules of order. 
E) A supervisor meets privately with an employee to discuss the employee's past performance. 
A) An employee wants to complete a production task but lacks work experience. 
B) Group norms encourage production employees to gossip rather than do their jobs. 
C) The company forms an electronic brainstorming group to get new ideas for a product. 
D) A committee of 30 senior academics meet to exchange ideas using formal rules of order. 
E) A supervisor meets privately with an employee to discuss the employee's past performance.

Question 6

Team effectiveness refers to how well a team accomplishes its objectives for the organization, even if this undermines the team's ability to survive for future tasks.

Accepted Answer

A) True 
 B)False

Question 7

Virtual teams are increasingly necessary because

Accepted Answer

A) companies have shifted from production-based to knowledge-based work. 
B) computer networks make distances among people less relevant. 
C) the cost of office space is a prohibitive expense. 
D) people perform better when they work alone. 
E) companies are becoming globalized, and employees are spread around the world. 
A) companies have shifted from production-based to knowledge-based work. 
B) computer networks make distances among people less relevant. 
C) the cost of office space is a prohibitive expense. 
D) people perform better when they work alone. 
E) companies are becoming globalized, and employees are spread around the world.

Question 8

Diversity among team members tends to undermine cohesion.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is NOT a stage of team development?

Accepted Answer

A) Storming. 
B) Norming. 
C) Conforming. 
D) Forming. 
E) Performing. 
A) Storming. 
B) Norming. 
C) Conforming. 
D) Forming. 
E) Performing.

Question 10

Self-directed work teams

Accepted Answer

A) are common in Europe but rarely found in North America. 
B) are informal groups. 
C) usually exist as communities of practice. 
D) have substantial autonomy over the execution of a complete task. 
E) consist of a group of employees led by their immediate supervisor. 
A) are common in Europe but rarely found in North America. 
B) are informal groups. 
C) usually exist as communities of practice. 
D) have substantial autonomy over the execution of a complete task. 
E) consist of a group of employees led by their immediate supervisor.

Question 11

A diverse team is better than a homogeneous team

Accepted Answer

A) on complex projects and tasks requiring innovative solutions. 
B) in situations where the team must reach the performing stage of team development quickly. 
C) Never; heterogeneous teams are always less effective than homogeneous teams. 
D) on tasks requiring a high degree of cooperation. 
E) in every organizational activity. 
A) on complex projects and tasks requiring innovative solutions. 
B) in situations where the team must reach the performing stage of team development quickly. 
C) Never; heterogeneous teams are always less effective than homogeneous teams. 
D) on tasks requiring a high degree of cooperation. 
E) in every organizational activity.

Question 12

During the adjourning stage of team development, team members shift their attention away from relationships and instead focus mainly on completing the task.

Accepted Answer

A) True 
 B)False

Question 13

A team's effectiveness is partly measured by how well its members' needs are fulfilled

Accepted Answer

A) True 
 B)False

Question 14

The motivation to be part of an informal group is influenced mainly by the drive to

Accepted Answer

A) defend 
B) acquire 
C) bond or socialize 
D) learn 
E) be inclusive and fair 
A) defend 
B) acquire 
C) bond or socialize 
D) learn 
E) be inclusive and fair

Question 15

Several customer service teams in your organization have dysfunctional norms in which they don't proactively ask clients whether they would like to try certain new services. If you were given the opportunity to form a new customer service team, which of the following would remove or avoid forming this dysfunctional norm?

Accepted Answer

A) If team members are regularly forgetting to ask clients to consider other services, then you would explicitly talk to them about the problems and dangers of this dysfunctional norm. 
B) You introduce a team-based reward system that explicitly discourages the dysfunctional norm. 
C) You select employees who do not accept the dysfunctional norm. 
D) Soon after the team members are selected, you clearly state the norm that team members should proactively ask clients to consider other services. 
E) All of these actions would remove or avoid forming this dysfunctional norm. 
A) If team members are regularly forgetting to ask clients to consider other services, then you would explicitly talk to them about the problems and dangers of this dysfunctional norm. 
B) You introduce a team-based reward system that explicitly discourages the dysfunctional norm. 
C) You select employees who do not accept the dysfunctional norm. 
D) Soon after the team members are selected, you clearly state the norm that team members should proactively ask clients to consider other services. 
E) All of these actions would remove or avoid forming this dysfunctional norm.

Question 16

The trust that new team members feel towards their teammates is fragile and easily weakened.

Accepted Answer

A) True 
 B)False

Question 17

Two important elements of the team's environment are the team's size and composition.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is NOT a team structure that encourages creativity in a team setting?

Accepted Answer

A) Brainwriting 
B) Nominal group technique 
C) The Delphi method 
D) Electronic brainstorming 
E) Brainstorming 
A) Brainwriting 
B) Nominal group technique 
C) The Delphi method 
D) Electronic brainstorming 
E) Brainstorming

Question 19

Forming smaller teams and measuring individual rather than team performance tends to increase the likelihood of social loafing, because there are fewer people to do the work.

Accepted Answer

A) True 
 B)False

Question 20

Two company divisions produce completely different products but must seek funding from head office for capital expansion. The relationship between these two divisions would be best described as:

Accepted Answer

A) reciprocal interdependence. 
B) resource-based interdependence. 
C) pooled interdependence. 
D) total independence. 
E) sequential interdependence. 
A) reciprocal interdependence. 
B) resource-based interdependence. 
C) pooled interdependence. 
D) total independence. 
E) sequential interdependence.

Brainstorming requires team members to

Companies can minimize social loafing by dividing the team's work into distinct units and assigning those unique tasks to each team member.

Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

Members of smaller teams get to know each other better, which improves mutual trust as well as perceived support.

In which of the following situations is production blocking most likely to occur?

Team effectiveness refers to how well a team accomplishes its objectives for the organization, even if this undermines the team's ability to survive for future tasks.

Virtual teams are increasingly necessary because

Diversity among team members tends to undermine cohesion.

Which of the following is NOT a stage of team development?

Self-directed work teams

A diverse team is better than a homogeneous team

During the adjourning stage of team development, team members shift their attention away from relationships and instead focus mainly on completing the task.

A team's effectiveness is partly measured by how well its members' needs are fulfilled

The motivation to be part of an informal group is influenced mainly by the drive to

The trust that new team members feel towards their teammates is fragile and easily weakened.

Two important elements of the team's environment are the team's size and composition.

Which of the following is NOT a team structure that encourages creativity in a team setting?

Forming smaller teams and measuring individual rather than team performance tends to increase the likelihood of social loafing, because there are fewer people to do the work.

Two company divisions produce completely different products but must seek funding from head office for capital expansion. The relationship between these two divisions would be best described as:

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 8: Team Dynamics

Brainstorming requires team members to

Companies can minimize social loafing by dividing the team's work into distinct units and assigning those unique tasks to each team member.

Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

Members of smaller teams get to know each other better, which improves mutual trust as well as perceived support.

In which of the following situations is production blocking most likely to occur?

Team effectiveness refers to how well a team accomplishes its objectives for the organization, even if this undermines the team's ability to survive for future tasks.

Virtual teams are increasingly necessary because

Diversity among team members tends to undermine cohesion.

Which of the following is NOT a stage of team development?

Self-directed work teams

A diverse team is better than a homogeneous team

During the adjourning stage of team development, team members shift their attention away from relationships and instead focus mainly on completing the task.

A team's effectiveness is partly measured by how well its members' needs are fulfilled

The motivation to be part of an informal group is influenced mainly by the drive to

The trust that new team members feel towards their teammates is fragile and easily weakened.

Two important elements of the team's environment are the team's size and composition.

Which of the following is NOT a team structure that encourages creativity in a team setting?

Forming smaller teams and measuring individual rather than team performance tends to increase the likelihood of social loafing, because there are fewer people to do the work.

Two company divisions produce completely different products but must seek funding from head office for capital expansion. The relationship between these two divisions would be best described as:

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters