Question 1

Which of the following statement is consistent with the attraction-selection-attrition (ASA) theory?

Accepted Answer

A) Organizations have a natural tendency to attract, select, and retain people with values that are consistent with the organization's own culture. 
B) Attraction, selection, and attrition are part of the natural life-cycle of organizational members. 
C) Employees get attached to organizations that meet their reward expectations. 
D) Attraction followed by selection inevitably lead to attrition in the future. 
E) Job applicants who later become organizational members tend to be attracted to coworkers who share their values and assumptions. 
A) Organizations have a natural tendency to attract, select, and retain people with values that are consistent with the organization's own culture. 
B) Attraction, selection, and attrition are part of the natural life-cycle of organizational members. 
C) Employees get attached to organizations that meet their reward expectations. 
D) Attraction followed by selection inevitably lead to attrition in the future. 
E) Job applicants who later become organizational members tend to be attracted to coworkers who share their values and assumptions. A

Question 2

Coworkers improve the socialization process by

Accepted Answer

A) helping newcomers to avoid the encounter stage of organizational socialization. 
B) serving as role models of appropriate behaviour and performance. 
C) increasing the intensity of reality shock. 
D) helping newcomers to avoid realistic job previews until after they have been hired. 
E) avoiding new hires. 
A) helping newcomers to avoid the encounter stage of organizational socialization. 
B) serving as role models of appropriate behaviour and performance. 
C) increasing the intensity of reality shock. 
D) helping newcomers to avoid realistic job previews until after they have been hired. 
E) avoiding new hires. B

Question 3

Which of these statements about shared assumptions is FALSE?

Accepted Answer

A) Shared assumptions are revealed through corporate value statements. 
B) Shared assumptions are so deeply embedded they probably cannot be discovered by surveying employees. 
C) Shared assumptions include shared enacted values. 
D) Shared assumptions are unconscious taken-for granted perceptions or beliefs. 
E) All of these are correct. 
A) Shared assumptions are revealed through corporate value statements. 
B) Shared assumptions are so deeply embedded they probably cannot be discovered by surveying employees. 
C) Shared assumptions include shared enacted values. 
D) Shared assumptions are unconscious taken-for granted perceptions or beliefs. 
E) All of these are correct. A

Question 4

Artifacts refer mainly to the paintings and other tangible objects that appear throughout the organization.

Accepted Answer

A) True 
 B)False

Question 5

Reality shock improves the organizational socialization process by forcing newcomers to pay more attention to the realities of the workplace.

Accepted Answer

A) True 
 B)False

Question 6

Organizational countercultures can potentially create conflict and dissension among employees.

Accepted Answer

A) True 
 B)False

Question 7

Organizational culture is not represented by espoused values.

Accepted Answer

A) True 
 B)False

Question 8

A deculturation strategy of merging two corporate cultures should be applied

Accepted Answer

A) when both firms operate successfully in different industries. 
B) when employees in the acquired firm want to hold on to their firm's culture even though it does not fit the external environment. 
C) when both firms have weak cultures. 
D) never, because deculturation destroys both cultures. 
E) whenever one firm has more power over another firm in a merger. 
A) when both firms operate successfully in different industries. 
B) when employees in the acquired firm want to hold on to their firm's culture even though it does not fit the external environment. 
C) when both firms have weak cultures. 
D) never, because deculturation destroys both cultures. 
E) whenever one firm has more power over another firm in a merger.

Question 9

The separation strategy is most appropriate when the merging companies are unrelated industries.

Accepted Answer

A) True 
 B)False

Question 10

A recent meeting of human resources staff and sales managers was held to discuss new recruiting literature and other activities for job applicants. Human resources people suggested that some of the recruiting literature was overly positive and ignored some of the less desirable conditions of work, such as long work hours and extensive travel. They point out that exit interviews (meetings with employees who are about to leave the company) reveal that employees experience stress during these adjustments and are wary about company promises. The sales management team responded that they need the positive recruitment process because there aren't enough qualified applicants in the area and these brochures ensure that enough people apply for the job. Moreover, they doubt that new employees blame the company for failing to mention the negative conditions of work -- they should have thought about asking these questions as applicants. Use your knowledge of realistic job previews to comment on the information presented in this meeting.

Accepted Answer

The human resources group is basically s

Question 11

Employees usually learn which of the following through the process of organizational socialization?

Accepted Answer

A) Technical jargon. 
B) Knowing who holds power in the work unit and organization. 
C) Corporate culture. 
D) Company history. 
E) All of these are correct. 
A) Technical jargon. 
B) Knowing who holds power in the work unit and organization. 
C) Corporate culture. 
D) Company history. 
E) All of these are correct.

Question 12

Ceremonies are more formal artifacts than rituals

Accepted Answer

A) True 
 B)False

Question 13

Organizational culture consists of the values and assumptions shared within an organization.

Accepted Answer

A) True 
 B)False

Question 14

Which strategy for merging two distinct cultures tends to create high levels of confusion, conflict, resentment, and stress?

Accepted Answer

A) Deculturation 
B) Separation 
C) Integration 
D) Assimilation 
E) None of these strategies have this effect. 
A) Deculturation 
B) Separation 
C) Integration 
D) Assimilation 
E) None of these strategies have this effect.

Question 15

Employees are willing to tolerate obligations that are not necessarily balanced in the short-run when their psychological contract is:

Accepted Answer

A) transactional. 
B) short term. 
C) collective. 
D) relational. 
E) transformational. 
A) transactional. 
B) short term. 
C) collective. 
D) relational. 
E) transformational.

Question 16

The assimilation strategy of merging corporate cultures should be applied when the acquired firm has a weak culture and is willing to embrace the acquiring company's culture.

Accepted Answer

A) True 
 B)False

Question 17

Rituals are

Accepted Answer

A) games that people play to defy the dominant culture and, instead, support countercultural beliefs and values. 
B) programmed routines of daily organizational life that dramatize the organization's culture. 
C) events that suggest the organization's culture is about to change. 
D) deliberate attempts to communicate the corporate culture to new employees. 
E) physical structures that convey the dominant values of an organization's culture. 
A) games that people play to defy the dominant culture and, instead, support countercultural beliefs and values. 
B) programmed routines of daily organizational life that dramatize the organization's culture. 
C) events that suggest the organization's culture is about to change. 
D) deliberate attempts to communicate the corporate culture to new employees. 
E) physical structures that convey the dominant values of an organization's culture.

Question 18

Organizational socialization begins on the first day of employment and continues throughout one's career within the company.

Accepted Answer

A) True 
 B)False

Question 19

One of the first steps one should take before a merger in order to minimize cultural clashes is to:

Accepted Answer

A) significantly increase the strength of the culture in both organizations. 
B) replace the chief executives in both organizations before merger negotiations begin. 
C) significantly reduce the strength of the culture in both organizations. 
D) conduct a bicultural audit and significantly reduce the strength of the culture in both organizations. 
E) conduct a bicultural audit. 
A) significantly increase the strength of the culture in both organizations. 
B) replace the chief executives in both organizations before merger negotiations begin. 
C) significantly reduce the strength of the culture in both organizations. 
D) conduct a bicultural audit and significantly reduce the strength of the culture in both organizations. 
E) conduct a bicultural audit.

Question 20

Organizational stories are most effective at communicating corporate culture when they describe real people and seem to represent true past events.

Accepted Answer

A) True 
 B)False

Which of the following statement is consistent with the attraction-selection-attrition (ASA) theory?

Coworkers improve the socialization process by

Which of these statements about shared assumptions is FALSE?

Artifacts refer mainly to the paintings and other tangible objects that appear throughout the organization.

Reality shock improves the organizational socialization process by forcing newcomers to pay more attention to the realities of the workplace.

Organizational countercultures can potentially create conflict and dissension among employees.

Organizational culture is not represented by espoused values.

A deculturation strategy of merging two corporate cultures should be applied

The separation strategy is most appropriate when the merging companies are unrelated industries.

Employees usually learn which of the following through the process of organizational socialization?

Ceremonies are more formal artifacts than rituals

Organizational culture consists of the values and assumptions shared within an organization.

Which strategy for merging two distinct cultures tends to create high levels of confusion, conflict, resentment, and stress?

Employees are willing to tolerate obligations that are not necessarily balanced in the short-run when their psychological contract is:

The assimilation strategy of merging corporate cultures should be applied when the acquired firm has a weak culture and is willing to embrace the acquiring company's culture.

Rituals are

Organizational socialization begins on the first day of employment and continues throughout one's career within the company.

One of the first steps one should take before a merger in order to minimize cultural clashes is to:

Organizational stories are most effective at communicating corporate culture when they describe real people and seem to represent true past events.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Change

Filters

Exam 14: Organizational Culture

Which of the following statement is consistent with the attraction-selection-attrition (ASA) theory?

Coworkers improve the socialization process by

Which of these statements about shared assumptions is FALSE?

Artifacts refer mainly to the paintings and other tangible objects that appear throughout the organization.

Reality shock improves the organizational socialization process by forcing newcomers to pay more attention to the realities of the workplace.

Organizational countercultures can potentially create conflict and dissension among employees.

Organizational culture is not represented by espoused values.

A deculturation strategy of merging two corporate cultures should be applied

The separation strategy is most appropriate when the merging companies are unrelated industries.

Employees usually learn which of the following through the process of organizational socialization?

Ceremonies are more formal artifacts than rituals

Organizational culture consists of the values and assumptions shared within an organization.

Which strategy for merging two distinct cultures tends to create high levels of confusion, conflict, resentment, and stress?

Employees are willing to tolerate obligations that are not necessarily balanced in the short-run when their psychological contract is:

The assimilation strategy of merging corporate cultures should be applied when the acquired firm has a weak culture and is willing to embrace the acquiring company's culture.

Rituals are

Organizational socialization begins on the first day of employment and continues throughout one's career within the company.

One of the first steps one should take before a merger in order to minimize cultural clashes is to:

Organizational stories are most effective at communicating corporate culture when they describe real people and seem to represent true past events.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Change

Filters