Question 1

Goal setting is rated by experts as

Accepted Answer

A) a theory which has the opposite effect on employee motivation than was originally intended. 
B) a theory that motivates executives but has little or no effect on the motivation of non-management staff. 
C) one of the top OB theories in terms of validity and usefulness. 
D) None of the answers apply. 
E) one of the top OB theories in terms of validity and usefulness, but has the opposite effect on employee motivation than was originally intended. 
A) a theory which has the opposite effect on employee motivation than was originally intended. 
B) a theory that motivates executives but has little or no effect on the motivation of non-management staff. 
C) one of the top OB theories in terms of validity and usefulness. 
D) None of the answers apply. 
E) one of the top OB theories in terms of validity and usefulness, but has the opposite effect on employee motivation than was originally intended.

Question 2

Intrinsic motivation occurs when people are motivated for instrumental reasons to receive something that is beyond their personal control.

Accepted Answer

A) True 
 B)False

Question 3

According to learned needs theory, companies should hire leaders with a strong need for personalized power.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following theories emphasizes the idea that some needs can be strengthened or weakened through training programs?

Accepted Answer

A) Learned needs theory 
B) Maslow's needs hierarchy theory 
C) ERG theory 
D) Four-drive theory 
E) Equity theory. 
A) Learned needs theory 
B) Maslow's needs hierarchy theory 
C) ERG theory 
D) Four-drive theory 
E) Equity theory.

Question 5

Which drive in four-drive theory is reactive rather than proactive?

Accepted Answer

A) Drive to bond 
B) Drive to acquire 
C) Drive to defend 
D) Drive to learn 
E) Drive for power 
A) Drive to bond 
B) Drive to acquire 
C) Drive to defend 
D) Drive to learn 
E) Drive for power

Question 6

The main problem with behavioural modelling is that it transfers explicit knowledge, but not tacit knowledge.

Accepted Answer

A) True 
 B)False

Question 7

Receiving a commission only when a sale is made represents

Accepted Answer

A) self-serving bias. 
B) non fixed interval schedule. 
C) a variable ratio schedule. 
D) a fixed ratio schedule. 
E) negative reinforcement. 
A) self-serving bias. 
B) non fixed interval schedule. 
C) a variable ratio schedule. 
D) a fixed ratio schedule. 
E) negative reinforcement.

Question 8

Which of these statements about behaviour modification is FALSE?

Accepted Answer

A) Behaviour modification's behaviourist approach has lost favour among academics and practitioners. 
B) Behaviour modification focuses on behaviour rather than human thoughts. 
C) Behaviour modification reinforcers tend to become too strong over time. 
D) Behaviour modification programs must run infrequently and only for short durations. 
E) Behaviour modification programs are sometimes viewed as a form of gambling. 
A) Behaviour modification's behaviourist approach has lost favour among academics and practitioners. 
B) Behaviour modification focuses on behaviour rather than human thoughts. 
C) Behaviour modification reinforcers tend to become too strong over time. 
D) Behaviour modification programs must run infrequently and only for short durations. 
E) Behaviour modification programs are sometimes viewed as a form of gambling.

Question 9

Maslow's needs hierarchy theory incorporates only five basic categories.

Accepted Answer

A) True 
 B)False

Question 10

Contrast drives and needs.

Accepted Answer

Drives are defined in this text as hardw

Question 11

Total Chemical Corp. (TCC) developed a goal-setting program aimed at teams that operate the petrochemical process in TCC's plants. The goal-setting program encouraged team leaders to frequently remind team members to 'do their best'. TCC's executives also rewarded team leaders who pushed employees to complete impossible deadlines. One year after the goal-setting program was introduced, TCC's executives couldn't see much improvement in job performance. Explain why goal setting might not have worked effectively here.

Accepted Answer

This incident indicates two obvious prob

Question 12

According to four-drive theory, the driveis a fundamental ingredient in the success of organizations and development of societies.

Accepted Answer

A) to acquire 
B) for fairness 
C) to defend 
D) to achieve goals 
E) to bond 
A) to acquire 
B) for fairness 
C) to defend 
D) to achieve goals 
E) to bond

Question 13

Abraham Maslow was the first to recognize that human thoughts play a role in motivation.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements about performance feedback is FALSE?

Accepted Answer

A) Feedback is more valuable when it comes from a credible source. 
B) Feedback is relevant when it is linked to goals. 
C) Feedback is more useful when it consists of general phrases, such as 'Your sales are going well!', rather than specific phrases. 
D) Feedback should be available to employees as soon as possible. 
E) The optimal frequency of feedback depends on the type of job. 
A) Feedback is more valuable when it comes from a credible source. 
B) Feedback is relevant when it is linked to goals. 
C) Feedback is more useful when it consists of general phrases, such as 'Your sales are going well!', rather than specific phrases. 
D) Feedback should be available to employees as soon as possible. 
E) The optimal frequency of feedback depends on the type of job.

Question 15

Promotions typically follow which of these schedules?

Accepted Answer

A) Fixed ratio 
B) Intermittent interval 
C) Variable ratio 
D) Fixed interval 
E) None of the choices are correct. 
A) Fixed ratio 
B) Intermittent interval 
C) Variable ratio 
D) Fixed interval 
E) None of the choices are correct.

Question 16

Four-drive theory is based on the idea that

Accepted Answer

A) needs can be learned. 
B) people do not really have any needs. 
C) needs form a permanent hierarchy. 
D) the sources of employee needs are hard-wired. 
E) employee motivation is based on expectations. 
A) needs can be learned. 
B) people do not really have any needs. 
C) needs form a permanent hierarchy. 
D) the sources of employee needs are hard-wired. 
E) employee motivation is based on expectations.

Question 17

Which of these motivation theories arranges employee needs in a hierarchy of importance?

Accepted Answer

A) ERG theory and McClelland's learned needs theory 
B) Maslow's needs theory 
C) Four-drive theory 
D) Expectancy theory 
E) McClelland's learned needs theory 
A) ERG theory and McClelland's learned needs theory 
B) Maslow's needs theory 
C) Four-drive theory 
D) Expectancy theory 
E) McClelland's learned needs theory

Question 18

Which reinforcement schedule is best for helping employees to learn new behaviours?

Accepted Answer

A) Variable interval 
B) Fixed interval 
C) Continuous 
D) Fixed ratio 
E) Variable ratio 
A) Variable interval 
B) Fixed interval 
C) Continuous 
D) Fixed ratio 
E) Variable ratio

Question 19

Equity theory research has found that employees who feel overrewarded tend to alter their perceptions of inputs and outcomes rather than attempt to actually change them.

Accepted Answer

A) True 
 B)False

Question 20

Negative reinforcement occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour.

Accepted Answer

A) True 
 B)False

Goal setting is rated by experts as

Intrinsic motivation occurs when people are motivated for instrumental reasons to receive something that is beyond their personal control.

According to learned needs theory, companies should hire leaders with a strong need for personalized power.

Which of the following theories emphasizes the idea that some needs can be strengthened or weakened through training programs?

Which drive in four-drive theory is reactive rather than proactive?

The main problem with behavioural modelling is that it transfers explicit knowledge, but not tacit knowledge.

Receiving a commission only when a sale is made represents

Which of these statements about behaviour modification is FALSE?

Maslow's needs hierarchy theory incorporates only five basic categories.

Contrast drives and needs.

According to four-drive theory, the driveis a fundamental ingredient in the success of organizations and development of societies.

Abraham Maslow was the first to recognize that human thoughts play a role in motivation.

Which of the following statements about performance feedback is FALSE?

Promotions typically follow which of these schedules?

Four-drive theory is based on the idea that

Which of these motivation theories arranges employee needs in a hierarchy of importance?

Which reinforcement schedule is best for helping employees to learn new behaviours?

Equity theory research has found that employees who feel overrewarded tend to alter their perceptions of inputs and outcomes rather than attempt to actually change them.

Negative reinforcement occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 5: Foundations of Employee Motivation

Goal setting is rated by experts as

Intrinsic motivation occurs when people are motivated for instrumental reasons to receive something that is beyond their personal control.

According to learned needs theory, companies should hire leaders with a strong need for personalized power.

Which of the following theories emphasizes the idea that some needs can be strengthened or weakened through training programs?

Which drive in four-drive theory is reactive rather than proactive?

The main problem with behavioural modelling is that it transfers explicit knowledge, but not tacit knowledge.

Receiving a commission only when a sale is made represents

Which of these statements about behaviour modification is FALSE?

Maslow's needs hierarchy theory incorporates only five basic categories.

Contrast drives and needs.

According to four-drive theory, the driveis a fundamental ingredient in the success of organizations and development of societies.

Abraham Maslow was the first to recognize that human thoughts play a role in motivation.

Which of the following statements about performance feedback is FALSE?

Promotions typically follow which of these schedules?

Four-drive theory is based on the idea that

Which of these motivation theories arranges employee needs in a hierarchy of importance?

Which reinforcement schedule is best for helping employees to learn new behaviours?

Equity theory research has found that employees who feel overrewarded tend to alter their perceptions of inputs and outcomes rather than attempt to actually change them.

Negative reinforcement occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters