Question 1

To determine the fairness of pay or other outcomes, people usually apply

Accepted Answer

A) the need principle. 
B) a combination of the equity principle and the need principle but never the equality principle. 
C) the equality principle. 
D) the equity principle. 
E) a combination of the above principles in different situations. 
A) the need principle. 
B) a combination of the equity principle and the need principle but never the equality principle. 
C) the equality principle. 
D) the equity principle. 
E) a combination of the above principles in different situations.

Question 2

ABC Corp. pays its employees a fixed salary in a paycheque received every Friday afternoon. This is an example of which reinforcement schedule?

Accepted Answer

A) Fixed ratio 
B) Variable ratio 
C) Continuous 
D) Fixed interval 
E) None; pay cheques do not reinforce any behaviour 
A) Fixed ratio 
B) Variable ratio 
C) Continuous 
D) Fixed interval 
E) None; pay cheques do not reinforce any behaviour

Question 3

Behaviour is intrinsically motivated when it is anchored in our innate drives for competence and autonomy.

Accepted Answer

A) True 
 B)False

Question 4

Equity sensitivity refers to how strongly people feel about outcome/input rations with others.

Accepted Answer

A) True 
 B)False

Question 5

In expectancy theory, the performance-to-outcome expectancy represents the anticipated satisfaction or dissatisfaction that an individual places on an outcome.

Accepted Answer

A) True 
 B)False

Question 6

Which theory explicitly includes the following concepts:

Accepted Answer

A) Goal setting theory 
B) Expectancy theory 
C) Four-drive theory 
D) Maslow's needs hierarchy 
E) McClelland's learned needs theory 
A) Goal setting theory 
B) Expectancy theory 
C) Four-drive theory 
D) Maslow's needs hierarchy 
E) McClelland's learned needs theory

Question 7

According to expectancy theory, communicating the existence of a performance-based reward system motivates employees by increasing their outcome valences.

Accepted Answer

A) True 
 B)False

Question 8

The highest level need in Maslow's hierarchy of needs is

Accepted Answer

A) power. 
B) belongingness. 
C) safety. 
D) self-actualization. 
E) esteem. 
A) power. 
B) belongingness. 
C) safety. 
D) self-actualization. 
E) esteem.

Question 9

Effective feedback

Accepted Answer

A) is general enough that it applies to any employee. 
B) is provided no more frequently than once every three months. 
C) is provided only through social sources. 
D) All of the answers are correct. 
E) None of the answers apply. 
A) is general enough that it applies to any employee. 
B) is provided no more frequently than once every three months. 
C) is provided only through social sources. 
D) All of the answers are correct. 
E) None of the answers apply.

Question 10

Which of these statements about expectancy theory is FALSE?

Accepted Answer

A) Expectancy theory explains why coaching and pay-for-performance motivate employees. 
B) Expectancy theory emphasizes rational thinking more than emotions. 
C) Expectancy theory details a person's thinking process when translating demands from competing drives. 
D) Expectancy theory doesn't explain motivation in different cultures. 
E) Expectancy theory offers one of the best models available for predicting work effort and motivation. 
A) Expectancy theory explains why coaching and pay-for-performance motivate employees. 
B) Expectancy theory emphasizes rational thinking more than emotions. 
C) Expectancy theory details a person's thinking process when translating demands from competing drives. 
D) Expectancy theory doesn't explain motivation in different cultures. 
E) Expectancy theory offers one of the best models available for predicting work effort and motivation.

Question 11

According to expectancy theory, providing counselling and coaching to an employee who lacks self-confidence is most likely to increase the employee's:

Accepted Answer

A) O-to-P expectancy. 
B) V-to-O expectancy. 
C) P-to-O expectancy. 
D) E-to-P expectancy. 
E) P-to-E expectancy. 
A) O-to-P expectancy. 
B) V-to-O expectancy. 
C) P-to-O expectancy. 
D) E-to-P expectancy. 
E) P-to-E expectancy.

Question 12

In the equity theory model, a 'comparison other' is an individual or group of people against whom the person compares his or her outcome/input ratio.

Accepted Answer

A) True 
 B)False

Question 13

People with are more effective in many jobs requiring social interaction, but they tend to be less effective at allocating scarce resources.

Accepted Answer

A) high nAch 
B) low nPow 
C) high nAff 
D) high nPow 
E) low nAff 
A) high nAch 
B) low nPow 
C) high nAff 
D) high nPow 
E) low nAff

Question 14

Which theory most explicitly relies on emotions to explain employee motivation?

Accepted Answer

A) Goal setting theory 
B) McClelland's learned needs theory 
C) Expectancy theory 
D) Maslow's needs hierarchy 
E) Four-drive theory 
A) Goal setting theory 
B) McClelland's learned needs theory 
C) Expectancy theory 
D) Maslow's needs hierarchy 
E) Four-drive theory

Question 15

Your organization wants to improve employee motivation. Employees already have strong P-to-O expectancies and the outcome valences are quite favourable for strong performance, but they seem to have a low E-to-P expectancy. Identify three distinct types of strategies that would potentially increase employee motivation by improving the E-to-P expectancy.

Accepted Answer

The E-to-P expectancy may be improved ge

Question 16

Which of the following is an advantage of behavioural modelling?

Accepted Answer

A) People learn by imitating and practicing those behaviours. 
B) Behavioural modelling helps employees to acquire tacit knowledge and skills from others. 
C) Behavioural modelling often transmits information more efficiently than through documentation. 
D) All of the answers are correct. 
E) Behavioural modelling has none of these advantages. 
A) People learn by imitating and practicing those behaviours. 
B) Behavioural modelling helps employees to acquire tacit knowledge and skills from others. 
C) Behavioural modelling often transmits information more efficiently than through documentation. 
D) All of the answers are correct. 
E) Behavioural modelling has none of these advantages.

Question 17

Research indicates that employee engagement is associated with higher organizational citizenship.

Accepted Answer

A) True 
 B)False

Question 18

According to Maslow's needs hierarchy, after people have satisfied their physiological and safety needs, they are mainly motivated to fulfill theirneeds.

Accepted Answer

A) existence 
B) self-esteem 
C) belongingness 
D) growth 
E) social esteem 
A) existence 
B) self-esteem 
C) belongingness 
D) growth 
E) social esteem

Question 19

According to expectancy theory, which of the following actions would NOT alter outcome valences?

Accepted Answer

A) Minimize the presence of countervalent outcomes. 
B) Show employees how their skills can accomplish the task. 
C) Give employees a choice of rewards. 
D) Adapt the type of rewards offered to each employee's dominant needs. 
E) Distribute rewards that employees want. 
A) Minimize the presence of countervalent outcomes. 
B) Show employees how their skills can accomplish the task. 
C) Give employees a choice of rewards. 
D) Adapt the type of rewards offered to each employee's dominant needs. 
E) Distribute rewards that employees want.

Question 20

Goal setting influences employee behaviour and performance mainly by improving

Accepted Answer

A) aptitudes and learned abilities. 
B) situational contingencies and learned abilities. 
C) motivation and aptitudes. 
D) role perceptions and learned abilities. 
E) motivation and role perceptions. 
A) aptitudes and learned abilities. 
B) situational contingencies and learned abilities. 
C) motivation and aptitudes. 
D) role perceptions and learned abilities. 
E) motivation and role perceptions.

To determine the fairness of pay or other outcomes, people usually apply

ABC Corp. pays its employees a fixed salary in a paycheque received every Friday afternoon. This is an example of which reinforcement schedule?

Behaviour is intrinsically motivated when it is anchored in our innate drives for competence and autonomy.

Equity sensitivity refers to how strongly people feel about outcome/input rations with others.

In expectancy theory, the performance-to-outcome expectancy represents the anticipated satisfaction or dissatisfaction that an individual places on an outcome.

Which theory explicitly includes the following concepts:

According to expectancy theory, communicating the existence of a performance-based reward system motivates employees by increasing their outcome valences.

The highest level need in Maslow's hierarchy of needs is

Effective feedback

Which of these statements about expectancy theory is FALSE?

According to expectancy theory, providing counselling and coaching to an employee who lacks self-confidence is most likely to increase the employee's:

In the equity theory model, a 'comparison other' is an individual or group of people against whom the person compares his or her outcome/input ratio.

People with are more effective in many jobs requiring social interaction, but they tend to be less effective at allocating scarce resources.

Which theory most explicitly relies on emotions to explain employee motivation?

Which of the following is an advantage of behavioural modelling?

Research indicates that employee engagement is associated with higher organizational citizenship.

According to Maslow's needs hierarchy, after people have satisfied their physiological and safety needs, they are mainly motivated to fulfill theirneeds.

According to expectancy theory, which of the following actions would NOT alter outcome valences?

Goal setting influences employee behaviour and performance mainly by improving

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 5: Foundations of Employee Motivation

To determine the fairness of pay or other outcomes, people usually apply

ABC Corp. pays its employees a fixed salary in a paycheque received every Friday afternoon. This is an example of which reinforcement schedule?

Behaviour is intrinsically motivated when it is anchored in our innate drives for competence and autonomy.

Equity sensitivity refers to how strongly people feel about outcome/input rations with others.

In expectancy theory, the performance-to-outcome expectancy represents the anticipated satisfaction or dissatisfaction that an individual places on an outcome.

Which theory explicitly includes the following concepts:

According to expectancy theory, communicating the existence of a performance-based reward system motivates employees by increasing their outcome valences.

The highest level need in Maslow's hierarchy of needs is

Effective feedback

Which of these statements about expectancy theory is FALSE?

According to expectancy theory, providing counselling and coaching to an employee who lacks self-confidence is most likely to increase the employee's:

In the equity theory model, a 'comparison other' is an individual or group of people against whom the person compares his or her outcome/input ratio.

People with are more effective in many jobs requiring social interaction, but they tend to be less effective at allocating scarce resources.

Which theory most explicitly relies on emotions to explain employee motivation?

Which of the following is an advantage of behavioural modelling?

Research indicates that employee engagement is associated with higher organizational citizenship.

According to Maslow's needs hierarchy, after people have satisfied their physiological and safety needs, they are mainly motivated to fulfill theirneeds.

According to expectancy theory, which of the following actions would NOT alter outcome valences?

Goal setting influences employee behaviour and performance mainly by improving

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters