Exam 8: Managing Change and Innovation

Kara is a very relaxed, easygoing person who appears to have all the time in the world.She is never too busy to stop and chat for a moment.Kara has which of the following?

(Multiple Choice)

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Question 101

Inspiration marks the first step in the creative process.

(True/False)

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Question 102

An example of changes in people would involve a manager widening her span of control.

(True/False)

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Question 103

In a short essay, discuss ways that managers can help to reduce job-related stress for their employees.

(Essay)

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Question 104

Workers in a company are complaining about a new employee evaluation system.Which kind of resistance to change are they demonstrating?

(Multiple Choice)

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Question 105

A company's workers asking to be able to celebrate Mexican holidays is an example of ________ force for change.

(Multiple Choice)

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Question 106

The Patient Protection and Affordable Care Act is an example of which of the following forms of environmental change?

(Multiple Choice)

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Question 107

________ refers to the ability to combine ideas in a unique way or to make unusual associations between ideas.

(Multiple Choice)

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Question 108

Kurt Lewin originated some of his most important group dynamics ideas by studying which of the following?

(Multiple Choice)

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Question 109

The moment when all prior efforts in the creativity process successfully come together is known as ________.

(Multiple Choice)

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Question 110

What is the purpose of employee assistance programs (EAPs)?

(Multiple Choice)

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Question 111

If several efforts between a manager and an employee for reducing resistance to change fail to allay employee fears, a manager might take him- or herself out of the process and try this.

(Multiple Choice)

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Question 112

In a short essay, list and explain four common organization development (OD)techniques.

(Essay)

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Question 113

A manager who twists facts to make change seem less disruptive is using the technique of coercion.

(True/False)

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Question 114

To compete with rival company X, company Y changes its management structure.This is an example of ________.

(Multiple Choice)

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Question 115

Stress from an employee's personal life can best be helped by this.

(Multiple Choice)

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Question 116

According to Lewin, which of the following is the objective of refreezing?

(Multiple Choice)

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Question 117

Consultants are less likely to be change agents than internal managers.

(True/False)

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Question 118

In the "white-water rapids" metaphor of change, managers should expect change at any time, and it may last for unspecified lengths of time.

(True/False)

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Question 119

One reason people resist change is that it goes against our habits.

(True/False)

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Question 120

Showing 101 - 120 of 153

Kara is a very relaxed, easygoing person who appears to have all the time in the world.She is never too busy to stop and chat for a moment.Kara has which of the following?

Inspiration marks the first step in the creative process.

An example of changes in people would involve a manager widening her span of control.

In a short essay, discuss ways that managers can help to reduce job-related stress for their employees.

Workers in a company are complaining about a new employee evaluation system.Which kind of resistance to change are they demonstrating?

A company's workers asking to be able to celebrate Mexican holidays is an example of ________ force for change.

The Patient Protection and Affordable Care Act is an example of which of the following forms of environmental change?

________ refers to the ability to combine ideas in a unique way or to make unusual associations between ideas.

Kurt Lewin originated some of his most important group dynamics ideas by studying which of the following?

The moment when all prior efforts in the creativity process successfully come together is known as ________.

What is the purpose of employee assistance programs (EAPs)?

If several efforts between a manager and an employee for reducing resistance to change fail to allay employee fears, a manager might take him- or herself out of the process and try this.

In a short essay, list and explain four common organization development (OD)techniques.

A manager who twists facts to make change seem less disruptive is using the technique of coercion.

To compete with rival company X, company Y changes its management structure.This is an example of ________.

Stress from an employee's personal life can best be helped by this.

According to Lewin, which of the following is the objective of refreezing?

Consultants are less likely to be change agents than internal managers.

In the "white-water rapids" metaphor of change, managers should expect change at any time, and it may last for unspecified lengths of time.

One reason people resist change is that it goes against our habits.

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