Exam 8: Managing Change and Innovation

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A head football coach who tries to coach every phase of the team-offense, defense, and special teams-rather than delegate authority is likely to suffer from ________.

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Stress isn't always bad for an individual.

(True/False)
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Which of the following might be a source of stress for an employee who is very happy with her job with respect to the tasks she performs, what is expected from her, and how she is supervised?

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In a short essay, discuss some causes of stress in the workplace.

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When an entire workforce threatens to go on strike to protest a work change, managers might try this method of reducing resistance to change.

(Multiple Choice)
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Change can't be eliminated, so managers must learn to ________ successfully.

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A baseball player in a slump who feels stress from trying to raise his batting average is experiencing ________ stress.

(Multiple Choice)
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Organization development (OD)consists of efforts to help organization members deal with unplanned changes.

(True/False)
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A company changing its computer operating system would not be an example of a technology change because no new technological equipment was used.

(True/False)
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An innovative organization needs to tolerate ________ because creative ideas sometimes seem foolish at first.

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Change threatens the investment you've already made in the status quo.

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Job redesigns are good ways to reduce stress that employees feel from ________.

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In a short essay, describe the "calm waters" view of organizational change.

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Managers should aspire to eliminate all stress from the work environment.

(True/False)
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________ is the process of taking a creative idea and turning it into something useful.

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In an organization, only a manager can be a change agent.

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Writing laws to reward industries to reduce carbon emissions in an effort to combat global climate change can be best described as an example of which of the following?

(Multiple Choice)
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Which of the following steps in the creativity process may take years before the idea finally "gels" and the next step occurs?

(Multiple Choice)
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According to Lewin, which of the following is the best way to unfreeze the status quo?

(Multiple Choice)
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Which of the following is NOT a common method of organization development (OD)?

(Multiple Choice)
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