Exam 1: Managers and Management

Why might a manager for a non-profit organization seem as concerned with his or her organization's financial well-being as a for-profit manager?

Technical skills might include ________.

Which is an important job responsibility for a middle manager?

Don Sakaguchi, manager at Control Systems, Inc., sighs as he sips his coffee at 5 A.M. and reads his agenda for the day. Don's first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf. Next, he will give a tour to a news reporter who is writing a story on the new plant expansion. Don then has a meeting with the unit manager, Phil Johnson, to discuss Phil's recent performance drop (a task Don always hates). Finally, in the late afternoon, Don will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible. What a day! -When Don meets with Phil to discuss Phil's output decline, in which management role will Don be operating?

Today, the basic management functions are considered to be ________.

In order to be considered a manager, an individual must direct or oversee the work of others.

The current research on managerial skill points to four general management skills.Which of the following is NOT one of the four skills?

Defining goals is a key part of the organizing function of management.

In a short essay, describe the four main types of managerial skills identified by Robert Katz.

In a short essay, explain through examples how a process can be (a)efficient but not effective and (b)effective but not efficient.

Supervisor is another name for which of the following?

An organization is ________.

Which management challenge refers to management's responsibility to be attentive to environmental and societal challenges?

Effectiveness refers to the attainment of the organization's goals.

As a production supervisor, Joe determines the number of output units his department will produce each week. On Monday, he informs his team that the schedule is going to be difficult this week due to the increased number of output units. He goes on to tell them that he is confident that they can fulfill the schedule because they are tough, talented, and "when the going gets tough, they are the ones who get going." Each day during the week, Joe checks the amount of output that the employees have completed and the number of units that have been rejected. -When Joe tells the employees that he is sure they can fulfill the schedule because they are the ones "who get going when the going gets tough," he is performing which management process?

Which type of management skill does Michelle use most during the day?

A fraternity is an example of an organization because it is comprised of people who ________.

Who stands to benefit least from studying management?

As a production supervisor, Joe determines the number of output units his department will produce each week. On Monday, he informs his team that the schedule is going to be difficult this week due to the increased number of output units. He goes on to tell them that he is confident that they can fulfill the schedule because they are tough, talented, and "when the going gets tough, they are the ones who get going." Each day during the week, Joe checks the amount of output that the employees have completed and the number of units that have been rejected. -When Joe checks the amount of output units that the team has completed and the number of units that have been rejected, he is performing which management process?

Research has shown that talented managers contribute about ________ percent more to profit than average managers.