Exam 1: Managers and Management

Which set of skills would you expect the President of the United States to be least in need of?

Which of the following is NOT considered to be a part of the planning function of a manager?

Don Sakaguchi, manager at Control Systems, Inc., sighs as he sips his coffee at 5 A.M. and reads his agenda for the day. Don's first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf. Next, he will give a tour to a news reporter who is writing a story on the new plant expansion. Don then has a meeting with the unit manager, Phil Johnson, to discuss Phil's recent performance drop (a task Don always hates). Finally, in the late afternoon, Don will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible. What a day! -When Don attends the retirement party, he will be operating in which of the management roles?

In a short essay, explain why innovation is becoming increasingly important in today's business world.

The "father" of scientific management was ________.

All organizations have ________ that define(s)the organization's purpose and reason for existing.

In Mintzberg's view, the roles of figurehead, leader, and liaison are all interpersonal roles.

A candy manufacturer that made candy at a lower cost without improving the quality of the candy could be said to ________.

According to Mintzberg, which of the following fit into the category of interpersonal roles?

Of the following, which is the lowest level of management?

Effectiveness refers to the relationship between inputs and outputs.

Brenda Kraft has proven herself to be an able manager. Her section has a high project completion rate with the highest-quality product and the lowest defects in her division. In addition, she accomplishes this with fewer full-time people than other managers. Co-workers say that the secret of her success is in her ability to determine what needs to be done and by whom, and her understanding of the basic "management processes." -Brenda's high project completion rate indicates that she is ________.

Compared to the manager of a large organization, a small business manager is more likely to be a(n)________.

Even people who have no plans to be managers can benefit from studying management because ________.

Understanding building codes would be considered a(n)________ skill for a building contractor.

A manager does not work directly on tasks for the organization.

Why is innovation a key component of a manager's job in today's business environment?

Brenda Kraft has proven herself to be an able manager. Her section has a high project completion rate with the highest-quality product and the lowest defects in her division. In addition, she accomplishes this with fewer full-time people than other managers. Co-workers say that the secret of her success is in her ability to determine what needs to be done and by whom, and her understanding of the basic "management processes." -Brenda's ability to determine what needs to be done and by whom is evidence that she excels at which management function?

Which of the following is the mark of a well-managed company?

Organizing includes ________.