Exam 1: Managers and Management

Which of the following is a common myth about the study of management?

Technical skills involve a manager's ability to think logically and effectively about complex situations.

All managers devote at least some of their time to planning.

The decision of the Seattle Post Intelligencer newspaper to go "all-digital" resulted in ________.

The role of ________ is more important for managers of small organizations than for managers working in large corporations.

Which of the following levels of management is associated with positions such as executive vice president, chief operating officer, chief executive officer, and chairperson of the board?

What was the primary cause of demise for such companies as Enron, Dave & Barry's, and Circuit City?

Which of the following is a key difference between managerial and nonmanagerial employees?

What does a company's prompt, courteous, and helpful answering of a telephone with a human operator signal to the customer who is calling?

The emphasis that managers give to various activities is generally based on their ________.

One managerial function that is identical in both Fayol's and Mintzberg's systems is ________.

Supervisors and team leaders may both be considered first-line managers.

A key difference between Fayol's and Mintzberg's view of management is that Fayol's view was based on empirical observations of managers in action.

Which of the following is a difficult ethical challenge to new managers in today's business climate?

Which of the following might be an example of increased efficiency in manufacturing?

In a short essay, briefly discuss the importance of studying management.

The CEO of Cisco Systems likes to ________.

As a production supervisor, Joe determines the number of output units his department will produce each week. On Monday, he informs his team that the schedule is going to be difficult this week due to the increased number of output units. He goes on to tell them that he is confident that they can fulfill the schedule because they are tough, talented, and "when the going gets tough, they are the ones who get going." Each day during the week, Joe checks the amount of output that the employees have completed and the number of units that have been rejected. -When Joe decides the number of output units his team will be able to produce this week, which management process is he performing?

Don Sakaguchi, manager at Control Systems, Inc., sighs as he sips his coffee at 5 A.M. and reads his agenda for the day. Don's first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf. Next, he will give a tour to a news reporter who is writing a story on the new plant expansion. Don then has a meeting with the unit manager, Phil Johnson, to discuss Phil's recent performance drop (a task Don always hates). Finally, in the late afternoon, Don will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible. What a day! -What role will Don be performing when he gives the plant tour to the newspaper reporter?

All organizations have a structure that in some ways serves to define and limit the behavior of members of the organization.