Exam 1: Managers and Management

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Giving a speech at an organization banquet would fall into which Mintzberg category?

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Michelle is the general manager of a power plant. This morning, she will meet with city officials to discuss environmental issues. After the meeting, she will confer with the plant's section managers to address the concerns of the city representatives. This afternoon, Michelle will meet with a team leader to go over a complaint filed by an employee. After the complaint meeting, Michelle plans to spend time in the library and on the Internet researching new technologies that can be used to improve the performance of her plant. -When Michelle learns from city officials about how her plant's operations may be affecting the environment, she is performing which management role?

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Management has an impact on all businesses, but there are almost no examples of businesses that have failed because of poor management.

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Mintzberg developed his ten managerial roles by ________.

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Described as the new frontier, this new challenge for managers has the potential to both boast and drain employee productivity.

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We all have a vested interest in understanding the way organizations are managed because ________.

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A manager in a large business generally will spend more of his or her time as a spokesperson and entrepreneur than his or her counterpart in a small business.

(True/False)
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Part of what defines an organization is its purpose.

(True/False)
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In a short essay, compare the tasks, priorities, and responsibilities of first-line, middle, and top managers.

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Because profit, or the "bottom line," is not the measure of success for not-for-profit organizations, managers of charitable organizations do not have to concern themselves with the financial aspects of their organizations.

(True/False)
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The four managerial functions first described by Fayol are considered the "best" because ________.

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One of the common characteristics of all organizations is ________ that define(s)rules, regulations, and values of the organization.

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A candy manufacturer would increase both efficiency and effectiveness by making ________.

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Which of the following would political skills be most likely to help a manager accomplish?

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How many management functions were originally proposed by Henri Fayol?

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The managerial role that changes the most between middle and top managers is ________.

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Disturbance handler is one of Mintzberg's interpersonal roles.

(True/False)
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The primary job of a manager is to ________.

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Taylor began to develop his theory of ________ after a result of viewing workers in steel companies.

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Michelle's evaluation of new technologies that can be used in the production processes of her plant is an example of which type of management skill?

(Multiple Choice)
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