Exam 8: Managing Change and Innovation

Change is something that managers strive to eliminate completely.

Which kind of resistance to change is most likely to be beneficial to a company?

Signing up for a college course that varies in length from 2 to 30 weeks with classes that last from 20 minutes to 3 hours is an example of which metaphor of change?

The "white-water rapids" metaphor envisions an organization as ________.

Which of the following might reduce a sense of task demand stress for a worker?

Stress is most frequently associated with ________ only.

Allowing employees to participate in the change process is NOT a common way to deal with resistance to organizational change.

This type of stress allows a person to perform at their highest levels during times when performance is important.

To reduce stress, managers need to make sure that employees ________.

In Lewin's view, the only way to effect change is to increase the driving forces that direct change away from the status quo.

Organic organizations tend to inhibit innovation.

An actor on stage getting "up" for a performance is an example of which of the following?

Ongoing changes like software updates are not considered changes in technology because they are changes that are planned and expected.

Stress can arise from an opportunity.

A technique that helps employees deal with change that includes them in the decision-making process is ________.

In a short essay, explain organization development (OD).

Which of the following is an organizational technology change?

Studies show that ________ personalities show negative effects from stress.

Anika loves being a professional dancer, but she feels stress from the tension-packed, high-pressure, fear-filled demands of helping motivate members of her group.She is likely to be experiencing stress from ________.

Managers typically implement programs to reduce resistance to change when employees ________ in some way.