Question 1

Which of the following is NOT a common reason that people resist change?

Accepted Answer

A) habit 
B) uncertainty 
C) concern over personal loss 
D) overconfidence 
A) habit 
B) uncertainty 
C) concern over personal loss 
D) overconfidence

Question 2

In terms of change, Lewin's force field analysis might see ________ as a driving force.

Accepted Answer

A) fear of change 
B) inertia 
C) reward from change 
D) difficulty of change 
A) fear of change 
B) inertia 
C) reward from change 
D) difficulty of change

Question 3

Which type of demand is related to working conditions, such as having an office that is too loud or overcrowded?

Accepted Answer

A) Task Demands 
B) Role Demands 
C) Interpersonal Demands 
D) Organizational Structure Demands 
A) Task Demands 
B) Role Demands 
C) Interpersonal Demands 
D) Organizational Structure Demands

Question 4

The final step in Lewin's three-step description of the change process is ________.

Accepted Answer

A) freezing the new state 
B) unfreezing the status quo 
C) changing to a new state 
D) unfreezing the new state 
A) freezing the new state 
B) unfreezing the status quo 
C) changing to a new state 
D) unfreezing the new state

Question 5

In a short essay, explain the three types of organizational change.

Accepted Answer

Organizational changes are typically cla

Question 6

A constraint causes stress because it ________.

Accepted Answer

A) helps you achieve your goal 
B) prevents you from achieving your goal 
C) helps you define your goal 
D) prevents you from defining your goal 
A) helps you achieve your goal 
B) prevents you from achieving your goal 
C) helps you define your goal 
D) prevents you from defining your goal

Question 7

Which of the following is an organizational structure change?

Accepted Answer

A) the building of a new workshop 
B) resentment of bosses by employees 
C) a new way to package chocolate cake 
D) changing who reports to whom 
A) the building of a new workshop 
B) resentment of bosses by employees 
C) a new way to package chocolate cake 
D) changing who reports to whom

Question 8

In a short essay, describe the "white-water rapids" view of organizational change.

Accepted Answer

The "white-water rapids" metaphor assume

Question 9

Organization development can be viewed as an attempt to change an organization's ________.

Accepted Answer

A) structure 
B) financial goals 
C) culture 
D) status 
A) structure 
B) financial goals 
C) culture 
D) status

Question 10

An innovative organization needs to tolerate risk because employees ________ the creative process.

Accepted Answer

A) being in physical danger is part of 
B) being in physical danger is not part of 
C) making mistakes is not part of 
D) making mistakes is part of 
A) being in physical danger is part of 
B) being in physical danger is not part of 
C) making mistakes is not part of 
D) making mistakes is part of

Question 11

Which of the following is a term borrowed from the physical sciences that accurately describes people's resistance to change?

Accepted Answer

A) energy 
B) uncertainty 
C) inertia 
D) momentum 
A) energy 
B) uncertainty 
C) inertia 
D) momentum

Question 12

An effective way to reduce workplace stress is to make sure that employees are appropriately matched to their jobs.

Accepted Answer

A) True 
 B)False

Question 13

Lewin's force field analysis identified ________ forces that compete when people try to achieve a goal.

Accepted Answer

A) physical push-and-pull 
B) driving and blocking 
C) enormous 
D) magnetic 
A) physical push-and-pull 
B) driving and blocking 
C) enormous 
D) magnetic

Question 14

In a short essay, discuss why people resist change when they think it is incompatible with organizational goals.Include an example to support your answer.

Accepted Answer

People sometimes resist change when they

Question 15

Working conditions, in general, do not influence stress.

Accepted Answer

A) True 
 B)False

Question 16

Stress in the workplace is an adverse reaction that people have in response to ________.

Accepted Answer

A) lack of ambition 
B) demands, constraints, and opportunities 
C) having too much confidence in oneself 
D) too much ambition 
A) lack of ambition 
B) demands, constraints, and opportunities 
C) having too much confidence in oneself 
D) too much ambition

Question 17

In a short essay, discuss why people resist change due to uncertainty.Include an example to support your answer.

Accepted Answer

Resisting change due to uncertainty is b

Question 18

In a short essay, discuss why people resist change due to the fear of losing possessions or status.Include an example to support your answer.

Accepted Answer

People resist change out of fear of losi

Question 19

When a manager attempts to covertly influence others by distorting the facts he is using which of the following methods of reducing resistance to change?

Accepted Answer

A) manipulation 
B) education 
C) coercion 
D) negotiation 
A) manipulation 
B) education 
C) coercion 
D) negotiation

Question 20

Time deadlines tend to increase innovation.

Accepted Answer

A) True 
 B)False

Which of the following is NOT a common reason that people resist change?

In terms of change, Lewin's force field analysis might see ________ as a driving force.

Which type of demand is related to working conditions, such as having an office that is too loud or overcrowded?

The final step in Lewin's three-step description of the change process is ________.

In a short essay, explain the three types of organizational change.

A constraint causes stress because it ________.

Which of the following is an organizational structure change?

In a short essay, describe the "white-water rapids" view of organizational change.

Organization development can be viewed as an attempt to change an organization's ________.

An innovative organization needs to tolerate risk because employees ________ the creative process.

Which of the following is a term borrowed from the physical sciences that accurately describes people's resistance to change?

An effective way to reduce workplace stress is to make sure that employees are appropriately matched to their jobs.

Lewin's force field analysis identified ________ forces that compete when people try to achieve a goal.

In a short essay, discuss why people resist change when they think it is incompatible with organizational goals.Include an example to support your answer.

Working conditions, in general, do not influence stress.

Stress in the workplace is an adverse reaction that people have in response to ________.

In a short essay, discuss why people resist change due to uncertainty.Include an example to support your answer.

In a short essay, discuss why people resist change due to the fear of losing possessions or status.Include an example to support your answer.

When a manager attempts to covertly influence others by distorting the facts he is using which of the following methods of reducing resistance to change?

Time deadlines tend to increase innovation.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organization Structure

Managing Human Resources

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Foundations of Control

Operations Management

History Module

Quantitative Module

Career Module

Entrepreneurship Module

Filters

Exam 8: Managing Change and Innovation

Which of the following is NOT a common reason that people resist change?

In terms of change, Lewin's force field analysis might see ________ as a driving force.

Which type of demand is related to working conditions, such as having an office that is too loud or overcrowded?

The final step in Lewin's three-step description of the change process is ________.

In a short essay, explain the three types of organizational change.

A constraint causes stress because it ________.

Which of the following is an organizational structure change?

In a short essay, describe the "white-water rapids" view of organizational change.

Organization development can be viewed as an attempt to change an organization's ________.

An innovative organization needs to tolerate risk because employees ________ the creative process.

Which of the following is a term borrowed from the physical sciences that accurately describes people's resistance to change?

An effective way to reduce workplace stress is to make sure that employees are appropriately matched to their jobs.

Lewin's force field analysis identified ________ forces that compete when people try to achieve a goal.

In a short essay, discuss why people resist change when they think it is incompatible with organizational goals.Include an example to support your answer.

Working conditions, in general, do not influence stress.

Stress in the workplace is an adverse reaction that people have in response to ________.

In a short essay, discuss why people resist change due to uncertainty.Include an example to support your answer.

In a short essay, discuss why people resist change due to the fear of losing possessions or status.Include an example to support your answer.

When a manager attempts to covertly influence others by distorting the facts he is using which of the following methods of reducing resistance to change?

Time deadlines tend to increase innovation.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organization Structure

Managing Human Resources

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Foundations of Control

Operations Management

History Module

Quantitative Module

Career Module

Entrepreneurship Module

Filters