Question 1

Match the following:
-role conflict

Accepted Answer

A) three-staged response to stress 
B) expectations exceed capabilities 
C) a person's ability to cope with stress 
D) negative stress 
E) a single upheaval in one's life
F)Type A and Type B profiles
G)Anything that induces stress
H)concepts of eustress and distress
I)sabbatical
J)a set of expected behaviors
K)lower morale
L)task demands and role demands
M)inconsistent role demands
N)absenteeism and turnover
O)pioneered research into life change
P)fired from work, retirement
Q)the specific job a person performs
R)adaptive response to a stimulus
S)misunderstood role expectations
T)how a person sees life 
A) three-staged response to stress 
B) expectations exceed capabilities 
C) a person's ability to cope with stress 
D) negative stress 
E) a single upheaval in one's life
F)Type A and Type B profiles
G)Anything that induces stress
H)concepts of eustress and distress
I)sabbatical
J)a set of expected behaviors
K)lower morale
L)task demands and role demands
M)inconsistent role demands
N)absenteeism and turnover
O)pioneered research into life change
P)fired from work, retirement
Q)the specific job a person performs
R)adaptive response to a stimulus
S)misunderstood role expectations
T)how a person sees life

Question 2

_______ management involves activity to avoid overload, ambiguity, and conflict.

Accepted Answer

The answer of _______ management involves activity to avoid overload,...

Question 3

When a manager gives an employee several major assignments to complete on a strict deadline, _____ is likely to occur.

Accepted Answer

A) role conflict 
B) role ambiguity 
C) role reversal 
D) role underload 
E) role overload 
A) role conflict 
B) role ambiguity 
C) role reversal 
D) role underload 
E) role overload

Question 4

Two basic organizational strategies for helping employees manage stress are institutional programs and individual coping mechanisms.

Accepted Answer

A) True 
 B)False

Question 5

________ is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

Accepted Answer

The answer of ________ is a general feeling of exhaustion...

Question 6

An example of a(n) _____ demand organizational stressor is a poorly designed office that doesn't allow a worker adequate privacy.

Accepted Answer

A) physical 
B) personal 
C) task 
D) role 
E) interpersonal 
A) physical 
B) personal 
C) task 
D) role 
E) interpersonal

Question 7

Research on Holmes and Rahe's Life Change Scale shows that

Accepted Answer

A) everyone who scores above 300 will experience major illness. 
B) this scale has received only mixed support. 
C) everyone has the same stress threshold. 
D) this scale is best suited to minority employees. 
E) only negative events affect your score. 
A) everyone who scores above 300 will experience major illness. 
B) this scale has received only mixed support. 
C) everyone has the same stress threshold. 
D) this scale is best suited to minority employees. 
E) only negative events affect your score.

Question 8

A group of family members or friends whom a person can use to combat stress is called a(n) ________.

Accepted Answer

The answer of A group of family members or friends...

Question 9

Life change and life trauma are the two categories of life ______.

Accepted Answer

The answer of Life change and life trauma are the...

Question 10

Discuss two ways in which individuals differ in response to stress.

Accepted Answer

1. Coping mechanisms: Individuals differ

Question 11

The primary institutional programs for managing stress include all of the following EXCEPT:

Accepted Answer

A) work design. 
B) work schedules. 
C) exercise. 
D) culture. 
E) supervision. 
A) work design. 
B) work schedules. 
C) exercise. 
D) culture. 
E) supervision.

Question 12

Match the following:
-overload

Accepted Answer

A) three-staged response to stress 
B) expectations exceed capabilities 
C) a person's ability to cope with stress 
D) negative stress 
E) a single upheaval in one's life
F)Type A and Type B profiles
G)Anything that induces stress
H)concepts of eustress and distress
I)sabbatical
J)a set of expected behaviors
K)lower morale
L)task demands and role demands
M)inconsistent role demands
N)absenteeism and turnover
O)pioneered research into life change
P)fired from work, retirement
Q)the specific job a person performs
R)adaptive response to a stimulus
S)misunderstood role expectations
T)how a person sees life 
A) three-staged response to stress 
B) expectations exceed capabilities 
C) a person's ability to cope with stress 
D) negative stress 
E) a single upheaval in one's life
F)Type A and Type B profiles
G)Anything that induces stress
H)concepts of eustress and distress
I)sabbatical
J)a set of expected behaviors
K)lower morale
L)task demands and role demands
M)inconsistent role demands
N)absenteeism and turnover
O)pioneered research into life change
P)fired from work, retirement
Q)the specific job a person performs
R)adaptive response to a stimulus
S)misunderstood role expectations
T)how a person sees life

Question 13

The exhaustion stage of the general adaptation syndrome occurs as a result of prolonged exposure to a stressor without resolution.

Accepted Answer

A) True 
 B)False

Question 14

Which of these is a set of expected behaviors associated with a particular position in a group or organization?

Accepted Answer

A) Information node 
B) Stressor 
C) Role 
D) Catalyst 
E) Demand 
A) Information node 
B) Stressor 
C) Role 
D) Catalyst 
E) Demand

Question 15

________ is any upheaval in an individual's life that alters his or her attitudes, emotions, or behaviors.

Accepted Answer

The answer of ________ is any upheaval in an individual's...

Question 16

Which of these is caused by contradictory and competing time commitments between a boss and a spouse?

Accepted Answer

A) Interpersonal demands 
B) Task demands 
C) Role overload 
D) Role ambiguity 
E) Role conflict 
A) Interpersonal demands 
B) Task demands 
C) Role overload 
D) Role ambiguity 
E) Role conflict

Question 17

All of the following are signs of burnout EXCEPT:

Accepted Answer

A) putting in long hours, but getting little accomplished. 
B) dreading going to work. 
C) mental exhaustion. 
D) physical exhaustion. 
E) strenuous exercise. 
A) putting in long hours, but getting little accomplished. 
B) dreading going to work. 
C) mental exhaustion. 
D) physical exhaustion. 
E) strenuous exercise.

Question 18

The general adaptation syndrome (GAS) identifies three stages of response to a stressors:

Accepted Answer

A) alarm, resistance, exhaustion. 
B) physiological, psychological, and emotional. 
C) low, moderate, and high. 
D) exercise, meditate, and relax. 
E) interpersonal, intrapersonal, and inter-group. 
A) alarm, resistance, exhaustion. 
B) physiological, psychological, and emotional. 
C) low, moderate, and high. 
D) exercise, meditate, and relax. 
E) interpersonal, intrapersonal, and inter-group.

Question 19

Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

Accepted Answer

A) True 
 B)False

Question 20

Behavioral consequences of organizational stress include all of the following EXCEPT:

Accepted Answer

A) smoking. 
B) alcohol abuse. 
C) negative changes in attitudes. 
D) aggression. 
E) appetite disorders. 
A) smoking. 
B) alcohol abuse. 
C) negative changes in attitudes. 
D) aggression. 
E) appetite disorders.

Match the following: -role conflict

_______ management involves activity to avoid overload, ambiguity, and conflict.

When a manager gives an employee several major assignments to complete on a strict deadline, _____ is likely to occur.

Two basic organizational strategies for helping employees manage stress are institutional programs and individual coping mechanisms.

________ is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

An example of a(n) _____ demand organizational stressor is a poorly designed office that doesn't allow a worker adequate privacy.

Research on Holmes and Rahe's Life Change Scale shows that

A group of family members or friends whom a person can use to combat stress is called a(n) ________.

Life change and life trauma are the two categories of life ______.

Discuss two ways in which individuals differ in response to stress.

The primary institutional programs for managing stress include all of the following EXCEPT:

Match the following: -overload

The exhaustion stage of the general adaptation syndrome occurs as a result of prolonged exposure to a stressor without resolution.

Which of these is a set of expected behaviors associated with a particular position in a group or organization?

________ is any upheaval in an individual's life that alters his or her attitudes, emotions, or behaviors.

Which of these is caused by contradictory and competing time commitments between a boss and a spouse?

All of the following are signs of burnout EXCEPT:

The general adaptation syndrome (GAS) identifies three stages of response to a stressors:

Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

Behavioral consequences of organizational stress include all of the following EXCEPT:

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters

Exam 7: Managing Stress and the Work-Life Balance

Match the following: -role conflict

_______ management involves activity to avoid overload, ambiguity, and conflict.

When a manager gives an employee several major assignments to complete on a strict deadline, _____ is likely to occur.

Two basic organizational strategies for helping employees manage stress are institutional programs and individual coping mechanisms.

________ is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

An example of a(n) _____ demand organizational stressor is a poorly designed office that doesn't allow a worker adequate privacy.

Research on Holmes and Rahe's Life Change Scale shows that

A group of family members or friends whom a person can use to combat stress is called a(n) ________.

Life change and life trauma are the two categories of life ______.

Discuss two ways in which individuals differ in response to stress.

The primary institutional programs for managing stress include all of the following EXCEPT:

Match the following: -overload

The exhaustion stage of the general adaptation syndrome occurs as a result of prolonged exposure to a stressor without resolution.

Which of these is a set of expected behaviors associated with a particular position in a group or organization?

________ is any upheaval in an individual's life that alters his or her attitudes, emotions, or behaviors.

Which of these is caused by contradictory and competing time commitments between a boss and a spouse?

All of the following are signs of burnout EXCEPT:

The general adaptation syndrome (GAS) identifies three stages of response to a stressors:

Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

Behavioral consequences of organizational stress include all of the following EXCEPT:

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters