Question 1

Match the following:
-intuition

Accepted Answer

A) doubt about a choice that has been made 
B) a spontaneous breakthrough 
C) ideas mature and develop 
D) see differences between situations, phenomena, or events 
E) beliefs constituting right and wrong
F)choosing from several alternatives
G)assumes bounded rationality
H)new perspectives on existing ideas
I)require problem solving
J)doubt about a decision already made
K)decision rules available
L)lacks enough information
M)cannot deal with all the information
N)finding the answer to a question
O)usually the first stage in creative process
P)solution meets minimal requirements
Q)alternative action if unexpected disruption
R)persistence in an ineffective plan
S)innate belief about something
T)informal alliance of individuals or groups 
A) doubt about a choice that has been made 
B) a spontaneous breakthrough 
C) ideas mature and develop 
D) see differences between situations, phenomena, or events 
E) beliefs constituting right and wrong
F)choosing from several alternatives
G)assumes bounded rationality
H)new perspectives on existing ideas
I)require problem solving
J)doubt about a decision already made
K)decision rules available
L)lacks enough information
M)cannot deal with all the information
N)finding the answer to a question
O)usually the first stage in creative process
P)solution meets minimal requirements
Q)alternative action if unexpected disruption
R)persistence in an ineffective plan
S)innate belief about something
T)informal alliance of individuals or groups S

Question 2

Match the following:
-escalation of commitment

Accepted Answer

A) doubt about a choice that has been made 
B) a spontaneous breakthrough 
C) ideas mature and develop 
D) see differences between situations, phenomena, or events 
E) beliefs constituting right and wrong
F)choosing from several alternatives
G)assumes bounded rationality
H)new perspectives on existing ideas
I)require problem solving
J)doubt about a decision already made
K)decision rules available
L)lacks enough information
M)cannot deal with all the information
N)finding the answer to a question
O)usually the first stage in creative process
P)solution meets minimal requirements
Q)alternative action if unexpected disruption
R)persistence in an ineffective plan
S)innate belief about something
T)informal alliance of individuals or groups 
A) doubt about a choice that has been made 
B) a spontaneous breakthrough 
C) ideas mature and develop 
D) see differences between situations, phenomena, or events 
E) beliefs constituting right and wrong
F)choosing from several alternatives
G)assumes bounded rationality
H)new perspectives on existing ideas
I)require problem solving
J)doubt about a decision already made
K)decision rules available
L)lacks enough information
M)cannot deal with all the information
N)finding the answer to a question
O)usually the first stage in creative process
P)solution meets minimal requirements
Q)alternative action if unexpected disruption
R)persistence in an ineffective plan
S)innate belief about something
T)informal alliance of individuals or groups R

Question 3

The decision maker who lacks enough information to estimate the probability of outcomes faces a condition of certainty.

Accepted Answer

A) True 
 B)False  False

Question 4

According to research, the common attributes of creative individuals include which of the following?

Accepted Answer

A) Being forced to work at a very young age 
B) Living in a highly developed country 
C) Changing basic personality attributes as a teenager 
D) Being raised in an environment that nurtured creativity 
E) Having fewer brothers and sisters 
A) Being forced to work at a very young age 
B) Living in a highly developed country 
C) Changing basic personality attributes as a teenager 
D) Being raised in an environment that nurtured creativity 
E) Having fewer brothers and sisters

Question 5

Match the following:
-post-decision dissonance

Accepted Answer

A) doubt about a choice that has been made 
B) a spontaneous breakthrough 
C) ideas mature and develop 
D) see differences between situations, phenomena, or events 
E) beliefs constituting right and wrong
F)choosing from several alternatives
G)assumes bounded rationality
H)new perspectives on existing ideas
I)require problem solving
J)doubt about a decision already made
K)decision rules available
L)lacks enough information
M)cannot deal with all the information
N)finding the answer to a question
O)usually the first stage in creative process
P)solution meets minimal requirements
Q)alternative action if unexpected disruption
R)persistence in an ineffective plan
S)innate belief about something
T)informal alliance of individuals or groups 
A) doubt about a choice that has been made 
B) a spontaneous breakthrough 
C) ideas mature and develop 
D) see differences between situations, phenomena, or events 
E) beliefs constituting right and wrong
F)choosing from several alternatives
G)assumes bounded rationality
H)new perspectives on existing ideas
I)require problem solving
J)doubt about a decision already made
K)decision rules available
L)lacks enough information
M)cannot deal with all the information
N)finding the answer to a question
O)usually the first stage in creative process
P)solution meets minimal requirements
Q)alternative action if unexpected disruption
R)persistence in an ineffective plan
S)innate belief about something
T)informal alliance of individuals or groups

Question 6

_______ decisions are well structured, are recurring, and are made according to decision rules.

Accepted Answer

The answer of _______ decisions are well structured, are recurring,...

Question 7

While driving home from a hard day at work, Riya finally realized the solution to the problem she had been having with a certain customer. Riya just reached which stage of the creative process?

Accepted Answer

A) Instigation 
B) Insight 
C) Incubation 
D) Verification 
E) Preparation 
A) Instigation 
B) Insight 
C) Incubation 
D) Verification 
E) Preparation

Question 8

________ are alternative actions that can be taken if the primary course of action is unexpectedly disrupted or rendered inappropriate.

Accepted Answer

The answer of ________ are alternative actions that can be...

Question 9

A crucial assumption of the behavioral approach to decision-making is that decision makers operate with bounded rationality rather than with the perfect rationality assumed by the rational approach.

Accepted Answer

A) True 
 B)False

Question 10

One important method for enhancing creativity is to make it a part of the organization's

Accepted Answer

A) standard operating procedures. 
B) decision-making processes. 
C) culture. 
D) strategic plans. 
E) mandate. 
A) standard operating procedures. 
B) decision-making processes. 
C) culture. 
D) strategic plans. 
E) mandate.

Question 11

The rational decision-making process assumes that managers follow an unsystematic, random process when evaluating alternatives.

Accepted Answer

A) True 
 B)False

Question 12

________ plans are alternative actions that are an important part of the choice phase of making decisions.

Accepted Answer

The answer of ________ plans are alternative actions that are...

Question 13

Which of these represent a basis for making programmed decisions?

Accepted Answer

A) Infrequency 
B) Decision rules 
C) Creativity 
D) Movement 
E) Group formation 
A) Infrequency 
B) Decision rules 
C) Creativity 
D) Movement 
E) Group formation

Question 14

Under a state of ______, the decision maker lacks enough information to estimate the probability of outcomes.

Accepted Answer

The answer of Under a state of ______, the decision...

Question 15

Under the condition of ______, the manager knows what the outcomes of each alternative.

Accepted Answer

A) certainty 
B) estimation 
C) risk 
D) uncertainty 
E) rationalization 
A) certainty 
B) estimation 
C) risk 
D) uncertainty 
E) rationalization

Question 16

Match the following:
-ethics

Accepted Answer

A) doubt about a choice that has been made 
B) a spontaneous breakthrough 
C) ideas mature and develop 
D) see differences between situations, phenomena, or events 
E) beliefs constituting right and wrong
F)choosing from several alternatives
G)assumes bounded rationality
H)new perspectives on existing ideas
I)require problem solving
J)doubt about a decision already made
K)decision rules available
L)lacks enough information
M)cannot deal with all the information
N)finding the answer to a question
O)usually the first stage in creative process
P)solution meets minimal requirements
Q)alternative action if unexpected disruption
R)persistence in an ineffective plan
S)innate belief about something
T)informal alliance of individuals or groups 
A) doubt about a choice that has been made 
B) a spontaneous breakthrough 
C) ideas mature and develop 
D) see differences between situations, phenomena, or events 
E) beliefs constituting right and wrong
F)choosing from several alternatives
G)assumes bounded rationality
H)new perspectives on existing ideas
I)require problem solving
J)doubt about a decision already made
K)decision rules available
L)lacks enough information
M)cannot deal with all the information
N)finding the answer to a question
O)usually the first stage in creative process
P)solution meets minimal requirements
Q)alternative action if unexpected disruption
R)persistence in an ineffective plan
S)innate belief about something
T)informal alliance of individuals or groups

Question 17

Nonprogrammed decisions are usually made by

Accepted Answer

A) all employees within an organization. 
B) union workers. 
C) upper management. 
D) middle management. 
E) lower management. 
A) all employees within an organization. 
B) union workers. 
C) upper management. 
D) middle management. 
E) lower management.

Question 18

In _____ the decision maker knowingly accepts less than the best possible outcome.

Accepted Answer

A) optimizing 
B) suboptimizing 
C) compromising 
D) satisficing 
E) narrowing 
A) optimizing 
B) suboptimizing 
C) compromising 
D) satisficing 
E) narrowing

Question 19

Lonnie is using the rational decision-making process to decide a course of action for the marketing department. While selecting a preferred alternative a fellow worker asks "What if something unexpected happens during the implementation of the alternative we have selected?" This type of question is an example of _____.

Accepted Answer

A) implementing the plan 
B) developing marketing strategies 
C) planning for contingencies 
D) all of the above 
E) none of the above 
A) implementing the plan 
B) developing marketing strategies 
C) planning for contingencies 
D) all of the above 
E) none of the above

Question 20

Match the following:
-nonprogrammed decisions

Accepted Answer

A) doubt about a choice that has been made 
B) a spontaneous breakthrough 
C) ideas mature and develop 
D) see differences between situations, phenomena, or events 
E) beliefs constituting right and wrong
F)choosing from several alternatives
G)assumes bounded rationality
H)new perspectives on existing ideas
I)require problem solving
J)doubt about a decision already made
K)decision rules available
L)lacks enough information
M)cannot deal with all the information
N)finding the answer to a question
O)usually the first stage in creative process
P)solution meets minimal requirements
Q)alternative action if unexpected disruption
R)persistence in an ineffective plan
S)innate belief about something
T)informal alliance of individuals or groups 
A) doubt about a choice that has been made 
B) a spontaneous breakthrough 
C) ideas mature and develop 
D) see differences between situations, phenomena, or events 
E) beliefs constituting right and wrong
F)choosing from several alternatives
G)assumes bounded rationality
H)new perspectives on existing ideas
I)require problem solving
J)doubt about a decision already made
K)decision rules available
L)lacks enough information
M)cannot deal with all the information
N)finding the answer to a question
O)usually the first stage in creative process
P)solution meets minimal requirements
Q)alternative action if unexpected disruption
R)persistence in an ineffective plan
S)innate belief about something
T)informal alliance of individuals or groups

Match the following: -intuition

Match the following: -escalation of commitment

The decision maker who lacks enough information to estimate the probability of outcomes faces a condition of certainty.

According to research, the common attributes of creative individuals include which of the following?

Match the following: -post-decision dissonance

_______ decisions are well structured, are recurring, and are made according to decision rules.

While driving home from a hard day at work, Riya finally realized the solution to the problem she had been having with a certain customer. Riya just reached which stage of the creative process?

________ are alternative actions that can be taken if the primary course of action is unexpectedly disrupted or rendered inappropriate.

A crucial assumption of the behavioral approach to decision-making is that decision makers operate with bounded rationality rather than with the perfect rationality assumed by the rational approach.

One important method for enhancing creativity is to make it a part of the organization's

The rational decision-making process assumes that managers follow an unsystematic, random process when evaluating alternatives.

________ plans are alternative actions that are an important part of the choice phase of making decisions.

Which of these represent a basis for making programmed decisions?

Under a state of ______, the decision maker lacks enough information to estimate the probability of outcomes.

Under the condition of ______, the manager knows what the outcomes of each alternative.

Match the following: -ethics

Nonprogrammed decisions are usually made by

In _____ the decision maker knowingly accepts less than the best possible outcome.

Match the following: -nonprogrammed decisions

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters

Exam 8: Decision Making and Problem Solving

Match the following: -intuition

Match the following: -escalation of commitment

The decision maker who lacks enough information to estimate the probability of outcomes faces a condition of certainty.

According to research, the common attributes of creative individuals include which of the following?

Match the following: -post-decision dissonance

_______ decisions are well structured, are recurring, and are made according to decision rules.

While driving home from a hard day at work, Riya finally realized the solution to the problem she had been having with a certain customer. Riya just reached which stage of the creative process?

________ are alternative actions that can be taken if the primary course of action is unexpectedly disrupted or rendered inappropriate.

A crucial assumption of the behavioral approach to decision-making is that decision makers operate with bounded rationality rather than with the perfect rationality assumed by the rational approach.

One important method for enhancing creativity is to make it a part of the organization's

The rational decision-making process assumes that managers follow an unsystematic, random process when evaluating alternatives.

________ plans are alternative actions that are an important part of the choice phase of making decisions.

Which of these represent a basis for making programmed decisions?

Under a state of ______, the decision maker lacks enough information to estimate the probability of outcomes.

Under the condition of ______, the manager knows what the outcomes of each alternative.

Match the following: -ethics

Nonprogrammed decisions are usually made by

In _____ the decision maker knowingly accepts less than the best possible outcome.

Match the following: -nonprogrammed decisions

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters