Question 1

A person's ________ is an indicator of his or her efficiency and is measured in terms of the products or services created per unit of input.

Accepted Answer

productivity

Question 2

The central processes of interest in organizational behavior can be grouped into which of the following three basic categories?

Accepted Answer

A) Contextual, situational, and industrial 
B) Individual, interpersonal, and organizational 
C) Referential, supplemental, and complementary 
D) Transactional, transformational, and interactional 
E) Dynamic, static, and semi-static 
A) Contextual, situational, and industrial 
B) Individual, interpersonal, and organizational 
C) Referential, supplemental, and complementary 
D) Transactional, transformational, and interactional 
E) Dynamic, static, and semi-static B

Question 3

Match the following:
-productivity

Accepted Answer

A) relating to others 
B) announces new products to press 
C) sold to the consuming public 
D) transformation of inputs to outputs 
E) interrelated set of elements
F)organizing
G)level of outputs per input
H)aids study of organization culture
I)leader
J)organizational behavior
K)universal conclusions impossible
L)power and decision making
M)think in the abstract
N)cause-and-effect relationships
O)voluntary initiator of change
P)people as resources
Q)the field of medicine
R)resource allocator
S)seeks valuable information
T)accomplish specific tasks 
A) relating to others 
B) announces new products to press 
C) sold to the consuming public 
D) transformation of inputs to outputs 
E) interrelated set of elements
F)organizing
G)level of outputs per input
H)aids study of organization culture
I)leader
J)organizational behavior
K)universal conclusions impossible
L)power and decision making
M)think in the abstract
N)cause-and-effect relationships
O)voluntary initiator of change
P)people as resources
Q)the field of medicine
R)resource allocator
S)seeks valuable information
T)accomplish specific tasks G

Question 4

Match the following:
-spokesperson

Accepted Answer

A) relating to others 
B) announces new products to press 
C) sold to the consuming public 
D) transformation of inputs to outputs 
E) interrelated set of elements
F)organizing
G)level of outputs per input
H)aids study of organization culture
I)leader
J)organizational behavior
K)universal conclusions impossible
L)power and decision making
M)think in the abstract
N)cause-and-effect relationships
O)voluntary initiator of change
P)people as resources
Q)the field of medicine
R)resource allocator
S)seeks valuable information
T)accomplish specific tasks 
A) relating to others 
B) announces new products to press 
C) sold to the consuming public 
D) transformation of inputs to outputs 
E) interrelated set of elements
F)organizing
G)level of outputs per input
H)aids study of organization culture
I)leader
J)organizational behavior
K)universal conclusions impossible
L)power and decision making
M)think in the abstract
N)cause-and-effect relationships
O)voluntary initiator of change
P)people as resources
Q)the field of medicine
R)resource allocator
S)seeks valuable information
T)accomplish specific tasks

Question 5

____ attempts to explain how people select, interpret, and change various situations.

Accepted Answer

A) Interactionalism 
B) Contextualism 
C) Universalism 
D) Individualism 
E) Systems theory 
A) Interactionalism 
B) Contextualism 
C) Universalism 
D) Individualism 
E) Systems theory

Question 6

A manager in the role of negotiator would primarily

Accepted Answer

A) deal with others outside the organization. 
B) resolve disputes between various parties. 
C) settle labor contracts. 
D) serve as a representative of the organization. 
E) seek information for strategic decisions. 
A) deal with others outside the organization. 
B) resolve disputes between various parties. 
C) settle labor contracts. 
D) serve as a representative of the organization. 
E) seek information for strategic decisions.

Question 7

Define organizational behavior in terms of the individual, the individual-organizational interface, and the organization itself.

Accepted Answer

Organizational behavior is the study of

Question 8

Which of the following is an example of something a manager acting in the role of a leader would do?

Accepted Answer

A) Choose the best resources to most effectively and efficiently produce the organization's product or service. 
B) Verify the quality of resources that pass through the organization. 
C) Determining how organizational resources will be released in the environment. 
D) Encourage workers to increase productivity. 
E) Identify the various suppliers the organization will utilize to acquire resources. 
A) Choose the best resources to most effectively and efficiently produce the organization's product or service. 
B) Verify the quality of resources that pass through the organization. 
C) Determining how organizational resources will be released in the environment. 
D) Encourage workers to increase productivity. 
E) Identify the various suppliers the organization will utilize to acquire resources.

Question 9

__________ is used to transform inputs into outputs.

Accepted Answer

The answer of __________ is used to transform inputs into...

Question 10

The controlling function includes monitoring organizational behavior and taking corrective action when needed.

Accepted Answer

A) True 
 B)False

Question 11

The ability to think in the abstract comes from a manager's conceptual skills.

Accepted Answer

A) True 
 B)False

Question 12

An organizational system receives inputs from the environment, combines and transforms them, and then returns them to the environment.

Accepted Answer

A) True 
 B)False

Question 13

Martin evaluates performance, implements reward systems, and verifies inventory levels. These are all examples of which managerial function?

Accepted Answer

A) Leading 
B) Decision making 
C) Organizing 
D) Planning 
E) Controlling 
A) Leading 
B) Decision making 
C) Organizing 
D) Planning 
E) Controlling

Question 14

Regardless of size, scope, or location, all organizations have at least one thing in common, they are made up of __________.

Accepted Answer

The answer of Regardless of size, scope, or location, all...

Question 15

Which of the following disciplines is concerned with understanding of people and their environments?

Accepted Answer

A) Psychology 
B) Organizational Psychology 
C) Anthropology 
D) Engineering 
E) Medicine 
A) Psychology 
B) Organizational Psychology 
C) Anthropology 
D) Engineering 
E) Medicine

Question 16

Organizational behavior draws on research from the fields of psychology, sociology, and engineering.

Accepted Answer

A) True 
 B)False

Question 17

_________ is the process of motivating employees of an organization to work together toward the organization's goals.

Accepted Answer

The answer of _________ is the process of motivating employees...

Question 18

A(n) _______ is an interrelated set of elements functioning as a whole.

Accepted Answer

The answer of A(n) _______ is an interrelated set of...

Question 19

Match the following:
-organizational outputs

Accepted Answer

A) relating to others 
B) announces new products to press 
C) sold to the consuming public 
D) transformation of inputs to outputs 
E) interrelated set of elements
F)organizing
G)level of outputs per input
H)aids study of organization culture
I)leader
J)organizational behavior
K)universal conclusions impossible
L)power and decision making
M)think in the abstract
N)cause-and-effect relationships
O)voluntary initiator of change
P)people as resources
Q)the field of medicine
R)resource allocator
S)seeks valuable information
T)accomplish specific tasks 
A) relating to others 
B) announces new products to press 
C) sold to the consuming public 
D) transformation of inputs to outputs 
E) interrelated set of elements
F)organizing
G)level of outputs per input
H)aids study of organization culture
I)leader
J)organizational behavior
K)universal conclusions impossible
L)power and decision making
M)think in the abstract
N)cause-and-effect relationships
O)voluntary initiator of change
P)people as resources
Q)the field of medicine
R)resource allocator
S)seeks valuable information
T)accomplish specific tasks

Question 20

Conceptual skills

Accepted Answer

A) are the skills necessary to accomplish specific tasks within the organization. 
B) are used by managers to communicate with, understand, and motivate individuals and groups. 
C) are used by managers to think in the abstract. 
D) are used by managers to understand cause-and -affect relationships and to recognize the optimal solutions to problems. 
E) are used by managers to resolve interpersonal conflicts. 
A) are the skills necessary to accomplish specific tasks within the organization. 
B) are used by managers to communicate with, understand, and motivate individuals and groups. 
C) are used by managers to think in the abstract. 
D) are used by managers to understand cause-and -affect relationships and to recognize the optimal solutions to problems. 
E) are used by managers to resolve interpersonal conflicts.

A person's ________ is an indicator of his or her efficiency and is measured in terms of the products or services created per unit of input.

The central processes of interest in organizational behavior can be grouped into which of the following three basic categories?

Match the following: -productivity

Match the following: -spokesperson

____ attempts to explain how people select, interpret, and change various situations.

A manager in the role of negotiator would primarily

Define organizational behavior in terms of the individual, the individual-organizational interface, and the organization itself.

Which of the following is an example of something a manager acting in the role of a leader would do?

__________ is used to transform inputs into outputs.

The controlling function includes monitoring organizational behavior and taking corrective action when needed.

The ability to think in the abstract comes from a manager's conceptual skills.

An organizational system receives inputs from the environment, combines and transforms them, and then returns them to the environment.

Martin evaluates performance, implements reward systems, and verifies inventory levels. These are all examples of which managerial function?

Regardless of size, scope, or location, all organizations have at least one thing in common, they are made up of __________.

Which of the following disciplines is concerned with understanding of people and their environments?

Organizational behavior draws on research from the fields of psychology, sociology, and engineering.

_________ is the process of motivating employees of an organization to work together toward the organization's goals.

A(n) _______ is an interrelated set of elements functioning as a whole.

Match the following: -organizational outputs

Conceptual skills

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters

Exam 1: An Overview of Organizational Behavior

A person's ________ is an indicator of his or her efficiency and is measured in terms of the products or services created per unit of input.

The central processes of interest in organizational behavior can be grouped into which of the following three basic categories?

Match the following: -productivity

Match the following: -spokesperson

____ attempts to explain how people select, interpret, and change various situations.

A manager in the role of negotiator would primarily

Define organizational behavior in terms of the individual, the individual-organizational interface, and the organization itself.

Which of the following is an example of something a manager acting in the role of a leader would do?

__________ is used to transform inputs into outputs.

The controlling function includes monitoring organizational behavior and taking corrective action when needed.

The ability to think in the abstract comes from a manager's conceptual skills.

An organizational system receives inputs from the environment, combines and transforms them, and then returns them to the environment.

Martin evaluates performance, implements reward systems, and verifies inventory levels. These are all examples of which managerial function?

Regardless of size, scope, or location, all organizations have at least one thing in common, they are made up of __________.

Which of the following disciplines is concerned with understanding of people and their environments?

Organizational behavior draws on research from the fields of psychology, sociology, and engineering.

_________ is the process of motivating employees of an organization to work together toward the organization's goals.

A(n) _______ is an interrelated set of elements functioning as a whole.

Match the following: -organizational outputs

Conceptual skills

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters