Exam 1: An Overview of Organizational Behavior

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Match the following: -entrepreneur

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Explain why it is important for managers to have a good understanding of organizational behavior.

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Match the following: -basic management function

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_______ can be defined as the study of human behavior in organizational settings, the interface between human behavior and the organization, and the organization itself.

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Match the following: -situation theory

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Using the model presented in your text, briefly define systems theory. Give an example of each component of systems theory as it exists in an organization.

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Over time, organizational behavior has gradually shifted from a situational perspective to a universal perspective.

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Organizational behavior is a designated business function just like marketing and accounting.

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Match the following: -monitor

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Under the systems perspective, a system is defined as

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Match the following: -diagnostic skills

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Mary's ability to identify the products that consumers want to buy illustrates her _____ skills.

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Identify, discuss, and give examples of the contextual perspectives on Organizational Behavior.

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Even though humans behave in organizations, such conduct occurs independently of the environment.

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Match the following: -study of human behavior

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The role of spokesperson would most likely entail

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The _______ serves as a representative of the organization in reaching agreements with other organizations, such as labor unions.

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Which of the following is NOT a resource that organizations use in the pursuit of goals and objectives?

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Some outcomes can be studied at the individual, group and organization levels. Which of the following is generally assessed at both the individual and organizational levels?

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Resolving a dispute between employees would be part of the __________ role.

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