Question 1

A process theory of motivation is an explanation of motivation that emphasizes people's personality and characteristics.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following theories describes how motivation occurs?

Accepted Answer

A)  Maslow's hierarchy of needs 
B)  Vroom expectancy theory 
C)  Alderfer's ERG theory 
D)  McClelland's acquired needs theory 
E)  Argyris's maturity-immaturity continuum 
A)  Maslow's hierarchy of needs 
B)  Vroom expectancy theory 
C)  Alderfer's ERG theory 
D)  McClelland's acquired needs theory 
E)  Argyris's maturity-immaturity continuum

Question 3

A well-known brand management company is emphasizing creating a sense of community within their organization via team-based projects and various cultural events to promote a friendly atmosphere. Under the given circumstance, which of the following of Maslow's hierarchy of needs is the company emphasizing?

Accepted Answer

A)  self-actualization need 
B)  esteem need 
C)  physiological need 
D)  social need 
E)  security need 
A)  self-actualization need 
B)  esteem need 
C)  physiological need 
D)  social need 
E)  security need

Question 4

When Jenn Williams joined Conrad Inc. as a business analyst, she was very happy with her job profile and the pay package. However, one year into the job has made her realize that this is not her cup of tea. While she has a good relationship with her coworkers and her supervisors are understanding, she feels that her hard work often goes unnoticed. Being an ambitious person herself, this lack of acknowledgment is unsettling. Which of the following is most likely to be true in this scenario?

Accepted Answer

A)  Jenn has a high need for affiliation. 
B)  Conrad Inc. excessively promotes job enrichment. 
C)  Jenn has the tendency to blame external factors when things go wrong. 
D)  Jenn is motivated by extrinsic rewards. 
E)  Conrad Inc. focuses more on hygiene factors than motivating factors. 
A)  Jenn has a high need for affiliation. 
B)  Conrad Inc. excessively promotes job enrichment. 
C)  Jenn has the tendency to blame external factors when things go wrong. 
D)  Jenn is motivated by extrinsic rewards. 
E)  Conrad Inc. focuses more on hygiene factors than motivating factors.

Question 5

In Alderfer's ERG theory, the need for satisfying interpersonal relationships is the ________.

Accepted Answer

A)  esteem need 
B)  existence need 
C)  growth need 
D)  emotional need 
E)  relatedness need 
A)  esteem need 
B)  existence need 
C)  growth need 
D)  emotional need 
E)  relatedness need

Question 6

Alderfer's relatedness needs relate to Maslow's ________ needs.

Accepted Answer

A)  physiological 
B)  safety/security 
C)  social 
D)  esteem 
E)  self-actualization 
A)  physiological 
B)  safety/security 
C)  social 
D)  esteem 
E)  self-actualization

Question 7

________ is the presentation of an undesirable behavior consequence or the removal of a desirable behavior consequence that decreases the likelihood the behavior will continue.

Accepted Answer

A)  Positive reinforcement 
B)  Negative reinforcement 
C)  Punishment 
D)  Extinction 
E)  Manipulation 
A)  Positive reinforcement 
B)  Negative reinforcement 
C)  Punishment 
D)  Extinction 
E)  Manipulation

Question 8

Behavior modification is a program that focuses on managing human activity by controlling the consequences of performing that activity, such as rewards and punishments.

Accepted Answer

A) True 
 B)False

Question 9

According to McClelland, people who have the desire to do something better or more efficiently than it has ever been done before have a high need for ________.

Accepted Answer

A)  dominance 
B)  achievement 
C)  power 
D)  affiliation 
E)  acceptance 
A)  dominance 
B)  achievement 
C)  power 
D)  affiliation 
E)  acceptance

Question 10

The theory based on the concept that individuals compare their inputs and outcomes with their coworkers to determine if they are being treated fairly is the ________.

Accepted Answer

A)  expectancy theory 
B)  ERG theory 
C)  equity theory of motivation 
D)  Porter-Lawler theory of motivation 
E)  acquired needs theory 
A)  expectancy theory 
B)  ERG theory 
C)  equity theory of motivation 
D)  Porter-Lawler theory of motivation 
E)  acquired needs theory

Question 11

The correct order of Maslow's hierarchy of needs is ________.

Accepted Answer

A)  physiological, social, esteem, security, self-actualization 
B)  social, physiological, self-actualization, esteem, security 
C)  physiological, security, social, esteem, self-actualization 
D)  security, physiological, social, esteem, self-actualization 
E)  self-actualization, social, esteem, security, physiological 
A)  physiological, social, esteem, security, self-actualization 
B)  social, physiological, self-actualization, esteem, security 
C)  physiological, security, social, esteem, self-actualization 
D)  security, physiological, social, esteem, self-actualization 
E)  self-actualization, social, esteem, security, physiological

Question 12

Many perceive the Equity Theory as a dangerous theory and one that management absolutely must understand. What is the theory's guiding premise and why is it that management needs to be very focused on the principles of this motivation theory?

Accepted Answer

The equity theory looks at an individual

Question 13

Maslow would tell us humans are wanting human beings who want their ________ to be satisfied.

Accepted Answer

A)  interests 
B)  desires 
C)  needs 
D)  opportunities 
E)  incomes 
A)  interests 
B)  desires 
C)  needs 
D)  opportunities 
E)  incomes

Question 14

A self-actualization need ________.

Accepted Answer

A)  relates to the normal functioning of the body 
B)  reflects a person's desire to be accepted by others 
C)  relates to the individual's desire to be free from harm, including both bodily and economic disaster 
D)  refers to the desire to maximize whatever potential an individual possesses 
E)  is divided into self-respect and respect from others 
A)  relates to the normal functioning of the body 
B)  reflects a person's desire to be accepted by others 
C)  relates to the individual's desire to be free from harm, including both bodily and economic disaster 
D)  refers to the desire to maximize whatever potential an individual possesses 
E)  is divided into self-respect and respect from others

Question 15

In reality, managers do not motivate people. Rather, they create environments in which organization members motivate themselves.

Accepted Answer

A) True 
 B)False

Question 16

To maximize satisfaction, people with a high need for achievement are more likely to set goals that are ________.

Accepted Answer

A)  challenging and achievable 
B)  risk-laden 
C)  unachievable 
D)  realistic but less challenging 
E)  failure-prone 
A)  challenging and achievable 
B)  risk-laden 
C)  unachievable 
D)  realistic but less challenging 
E)  failure-prone

Question 17

Concerns about Maslow's Hierarchy should remind managers to look upon the hierarchy more as a/an ________ statement than as a/an ________ description of human needs.

Accepted Answer

A)  subjective; objective 
B)  objective; subjective 
C)  subjective; content 
D)  content; subjective 
E)  objective; process 
A)  subjective; objective 
B)  objective; subjective 
C)  subjective; content 
D)  content; subjective 
E)  objective; process

Question 18

The most basic motivation strategy for managers is ________.

Accepted Answer

A)  Theory X - Theory Y 
B)  behavior modification 
C)  managerial communication 
D)  non-monetary incentives 
E)  the need for self-actualization 
A)  Theory X - Theory Y 
B)  behavior modification 
C)  managerial communication 
D)  non-monetary incentives 
E)  the need for self-actualization

Question 19

List the categories of needs identified by Alderfer in his ERG theory.

Accepted Answer

Alderfer, in his ERG theory, identified

Question 20

According to Maslow's hierarchy of needs, which of the following needs includes the needs for water, food, rest, shelter, and air?

Accepted Answer

A)  social need 
B)  physiological need 
C)  security need 
D)  psychological need 
E)  esteem need 
A)  social need 
B)  physiological need 
C)  security need 
D)  psychological need 
E)  esteem need

A process theory of motivation is an explanation of motivation that emphasizes people's personality and characteristics.

Which of the following theories describes how motivation occurs?

In Alderfer's ERG theory, the need for satisfying interpersonal relationships is the ________.

Alderfer's relatedness needs relate to Maslow's ________ needs.

________ is the presentation of an undesirable behavior consequence or the removal of a desirable behavior consequence that decreases the likelihood the behavior will continue.

Behavior modification is a program that focuses on managing human activity by controlling the consequences of performing that activity, such as rewards and punishments.

According to McClelland, people who have the desire to do something better or more efficiently than it has ever been done before have a high need for ________.

The theory based on the concept that individuals compare their inputs and outcomes with their coworkers to determine if they are being treated fairly is the ________.

The correct order of Maslow's hierarchy of needs is ________.

Many perceive the Equity Theory as a dangerous theory and one that management absolutely must understand. What is the theory's guiding premise and why is it that management needs to be very focused on the principles of this motivation theory?

Maslow would tell us humans are wanting human beings who want their ________ to be satisfied.

A self-actualization need ________.

In reality, managers do not motivate people. Rather, they create environments in which organization members motivate themselves.

To maximize satisfaction, people with a high need for achievement are more likely to set goals that are ________.

Concerns about Maslow's Hierarchy should remind managers to look upon the hierarchy more as a/an statement than as a/an description of human needs.

The most basic motivation strategy for managers is ________.

List the categories of needs identified by Alderfer in his ERG theory.

According to Maslow's hierarchy of needs, which of the following needs includes the needs for water, food, rest, shelter, and air?

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Exam 14: Motivation

A process theory of motivation is an explanation of motivation that emphasizes people's personality and characteristics.

Which of the following theories describes how motivation occurs?

In Alderfer's ERG theory, the need for satisfying interpersonal relationships is the ________.

Alderfer's relatedness needs relate to Maslow's ________ needs.

________ is the presentation of an undesirable behavior consequence or the removal of a desirable behavior consequence that decreases the likelihood the behavior will continue.

Behavior modification is a program that focuses on managing human activity by controlling the consequences of performing that activity, such as rewards and punishments.

According to McClelland, people who have the desire to do something better or more efficiently than it has ever been done before have a high need for ________.

The theory based on the concept that individuals compare their inputs and outcomes with their coworkers to determine if they are being treated fairly is the ________.

The correct order of Maslow's hierarchy of needs is ________.

Many perceive the Equity Theory as a dangerous theory and one that management absolutely must understand. What is the theory's guiding premise and why is it that management needs to be very focused on the principles of this motivation theory?

Maslow would tell us humans are wanting human beings who want their ________ to be satisfied.

A self-actualization need ________.

In reality, managers do not motivate people. Rather, they create environments in which organization members motivate themselves.

To maximize satisfaction, people with a high need for achievement are more likely to set goals that are ________.

Concerns about Maslow's Hierarchy should remind managers to look upon the hierarchy more as a/an ________ statement than as a/an ________ description of human needs.

The most basic motivation strategy for managers is ________.

List the categories of needs identified by Alderfer in his ERG theory.

According to Maslow's hierarchy of needs, which of the following needs includes the needs for water, food, rest, shelter, and air?

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Concerns about Maslow's Hierarchy should remind managers to look upon the hierarchy more as a/an statement than as a/an description of human needs.