Question 1

The phrase "appropriate human resources" refers to the individuals within the organization who make a valuable contribution to management system goal attainment.

Accepted Answer

A) True 
 B)False

Question 2

The first step of the training process is ________.

Accepted Answer

A)  designing the training program 
B)  administering the training program 
C)  determining the training needs 
D)  evaluating the training program 
E)  standardizing the training program 
A)  designing the training program 
B)  administering the training program 
C)  determining the training needs 
D)  evaluating the training program 
E)  standardizing the training program

Question 3

The management inventory card, the position replacement form, and the management manpower replacement chart are three separate recordkeeping devices for a human resource inventory.

Accepted Answer

A) True 
 B)False

Question 4

A ________ is primarily a one-way communication situation in which an instructor orally presents information to a group of listeners.

Accepted Answer

A)  group discussion 
B)  lecture 
C)  student debate 
D)  brainstorming session 
E)  symposium 
A)  group discussion 
B)  lecture 
C)  student debate 
D)  brainstorming session 
E)  symposium

Question 5

________ is a performance appraisal method in which individuals appraising performance rank several employee qualities and characteristics on a continuum.

Accepted Answer

A)  Free-form essay 
B)  Forced ranking 
C)  Critical-form essay 
D)  Rating scale 
E)  Forced distribution 
A)  Free-form essay 
B)  Forced ranking 
C)  Critical-form essay 
D)  Rating scale 
E)  Forced distribution

Question 6

Which of the following is a guideline for handling performance appraisals?

Accepted Answer

A)  The evaluator should attack the negative aspects of the subject's personality. 
B)  The evaluator should take care to reduce the anxiety of the subject on his performance. 
C)  It should emphasize how well the individual is doing the job, not the evaluator's impression of the individual's work habits. 
D)  The subject should not be forced to undergo evaluation and has the right to deny evaluation of his productivity. 
E)  The evaluator should emphasize an individual's work habits. 
A)  The evaluator should attack the negative aspects of the subject's personality. 
B)  The evaluator should take care to reduce the anxiety of the subject on his performance. 
C)  It should emphasize how well the individual is doing the job, not the evaluator's impression of the individual's work habits. 
D)  The subject should not be forced to undergo evaluation and has the right to deny evaluation of his productivity. 
E)  The evaluator should emphasize an individual's work habits.

Question 7

Which of the following is an advantage of using a programmed learning approach for training employees?

Accepted Answer

A)  The cost of programmed learning is practically nonexistent as training is delivered through computer programs. 
B)  One-on-one interaction with mentors and trainers fosters a co-learning atmosphere in the organization. 
C)  Employees get a firsthand experience of their job demands as they learn skills by performing them. 
D)  Employees are able to learn at their own pace, picking up information piece by piece. 
E)  Programmed learning allows instructors to expose trainees to a maximum amount of information within a given time period. 
A)  The cost of programmed learning is practically nonexistent as training is delivered through computer programs. 
B)  One-on-one interaction with mentors and trainers fosters a co-learning atmosphere in the organization. 
C)  Employees get a firsthand experience of their job demands as they learn skills by performing them. 
D)  Employees are able to learn at their own pace, picking up information piece by piece. 
E)  Programmed learning allows instructors to expose trainees to a maximum amount of information within a given time period.

Question 8

Discuss the need for recruiters to know their source of human resources.

Accepted Answer

Recruiters must be able to pinpoint sour

Question 9

Cal appears for a battery of tests as part of a selection process that aims to fill ten positions in a certain company. He fails to clear the tests the first time and appears for them again after three months. This time, however, he manages to pass the tests. Which of the following characteristics is attributed to these tests?

Accepted Answer

A)  unreliable 
B)  objective 
C)  invalid 
D)  discriminatory 
E)  unfair 
A)  unreliable 
B)  objective 
C)  invalid 
D)  discriminatory 
E)  unfair

Question 10

The purpose of training is to ________.

Accepted Answer

A)  increase the productivity of employees by influencing their behavior 
B)  furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality 
C)  eliminate barriers for the purpose of increasing the utilization of disadvantaged individuals 
D)  narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired 
E)  refine work methods, reduce production costs, and increase the level of organizational diversity 
A)  increase the productivity of employees by influencing their behavior 
B)  furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality 
C)  eliminate barriers for the purpose of increasing the utilization of disadvantaged individuals 
D)  narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired 
E)  refine work methods, reduce production costs, and increase the level of organizational diversity

Question 11

In which of the following performance appraisal methods could the writing skills of the manager most impact an employee's appraisal and potential merit raise?

Accepted Answer

A)  Rating scale 
B)  Employee comparisons 
C)  Peer essay 
D)  Critical-form essay 
E)  Stacked ranking 
A)  Rating scale 
B)  Employee comparisons 
C)  Peer essay 
D)  Critical-form essay 
E)  Stacked ranking

Question 12

Which of the following is a disadvantage of programmed learning as a training method?

Accepted Answer

A)  Programmed learning methods do not lend themselves easily to computerization. 
B)  The limited time period of programmed learning modules are disadvantageous to students who prefer to learn at their own pace. 
C)  Programmed learning approaches are not conducive for encouraging students' active participation in the learning process. 
D)  With programmed learning, there is no one present to answer a confused learner's questions. 
E)  Students using programmed learning approaches are often slow as they go about learning at their own respective pace. 
A)  Programmed learning methods do not lend themselves easily to computerization. 
B)  The limited time period of programmed learning modules are disadvantageous to students who prefer to learn at their own pace. 
C)  Programmed learning approaches are not conducive for encouraging students' active participation in the learning process. 
D)  With programmed learning, there is no one present to answer a confused learner's questions. 
E)  Students using programmed learning approaches are often slow as they go about learning at their own respective pace.

Question 13

Which of the following is an advantage of lectures as a training method?

Accepted Answer

A)  Lectures are extremely helpful in promoting attitudinal and behavioral changes among trainees. 
B)  Lectures provide ample opportunity to check on whether trainees really understand the training material. 
C)  Lectures allow instructors to expose trainees to a maximum amount of information within a given time period. 
D)  Lectures are ideal training methods for handling the wide diversity of ability, attitude, and interest that prevails among trainees. 
E)  Lectures facilitate opportunities for practice, reinforcement, knowledge of results, and overlearning. 
A)  Lectures are extremely helpful in promoting attitudinal and behavioral changes among trainees. 
B)  Lectures provide ample opportunity to check on whether trainees really understand the training material. 
C)  Lectures allow instructors to expose trainees to a maximum amount of information within a given time period. 
D)  Lectures are ideal training methods for handling the wide diversity of ability, attitude, and interest that prevails among trainees. 
E)  Lectures facilitate opportunities for practice, reinforcement, knowledge of results, and overlearning.

Question 14

Which of the following specifies the characteristics of the individual who should be hired for a job?

Accepted Answer

A)  job description 
B)  job analysis 
C)  job specification 
D)  job recruitment 
E)  job selection 
A)  job description 
B)  job analysis 
C)  job specification 
D)  job recruitment 
E)  job selection

Question 15

Which of the following characteristics can be attributed to classroom training techniques in contrast to lectures?

Accepted Answer

A)  lack of opportunity for attitudinal or behavioral change in trainees 
B)  learning through listening and note-taking 
C)  maximum amount of information transmission to trainees in limited amount of time 
D)  inability to handle wide diversity of ability, attitude, and interest among trainees 
E)  high levels of discussion and interaction among trainees 
A)  lack of opportunity for attitudinal or behavioral change in trainees 
B)  learning through listening and note-taking 
C)  maximum amount of information transmission to trainees in limited amount of time 
D)  inability to handle wide diversity of ability, attitude, and interest among trainees 
E)  high levels of discussion and interaction among trainees

Question 16

The process of reviewing individuals' past productive activity to evaluate the contribution they have made toward attaining management system objectives is known as ________.

Accepted Answer

A)  job analysis 
B)  workforce profiling 
C)  performance appraisal 
D)  employee audit 
E)  workplace turnover 
A)  job analysis 
B)  workforce profiling 
C)  performance appraisal 
D)  employee audit 
E)  workplace turnover

Question 17

________ is a training technique for instructing without the presence or intervention of a human instructor.

Accepted Answer

A)  Experiential learning 
B)  Programmed learning 
C)  On-the-job training 
D)  Active learning 
E)  Lecture 
A)  Experiential learning 
B)  Programmed learning 
C)  On-the-job training 
D)  Active learning 
E)  Lecture

Question 18

In which of the following performance appraisal methods do appraisers write down particularly good or bad events involving employees as these events occur and evaluate each employee's performance using their respective records of all documented events?

Accepted Answer

A)  rating scale 
B)  free-form essay 
C)  forced distribution 
D)  critical-form essay 
E)  employee comparison 
A)  rating scale 
B)  free-form essay 
C)  forced distribution 
D)  critical-form essay 
E)  employee comparison

Question 19

Write a short essay on the process of recruitment.

Accepted Answer

Recruitment is the initial attraction an

Question 20

A job description refers to the characteristics of the individual who should be hired for the job.

Accepted Answer

A) True 
 B)False

The phrase "appropriate human resources" refers to the individuals within the organization who make a valuable contribution to management system goal attainment.

The first step of the training process is ________.

The management inventory card, the position replacement form, and the management manpower replacement chart are three separate recordkeeping devices for a human resource inventory.

A ________ is primarily a one-way communication situation in which an instructor orally presents information to a group of listeners.

________ is a performance appraisal method in which individuals appraising performance rank several employee qualities and characteristics on a continuum.

Which of the following is a guideline for handling performance appraisals?

Which of the following is an advantage of using a programmed learning approach for training employees?

Discuss the need for recruiters to know their source of human resources.

The purpose of training is to ________.

In which of the following performance appraisal methods could the writing skills of the manager most impact an employee's appraisal and potential merit raise?

Which of the following is a disadvantage of programmed learning as a training method?

Which of the following is an advantage of lectures as a training method?

Which of the following specifies the characteristics of the individual who should be hired for a job?

Which of the following characteristics can be attributed to classroom training techniques in contrast to lectures?

The process of reviewing individuals' past productive activity to evaluate the contribution they have made toward attaining management system objectives is known as ________.

________ is a training technique for instructing without the presence or intervention of a human instructor.

In which of the following performance appraisal methods do appraisers write down particularly good or bad events involving employees as these events occur and evaluate each employee's performance using their respective records of all documented events?

Write a short essay on the process of recruitment.

A job description refers to the characteristics of the individual who should be hired for the job.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Exam 10: Human Resource Management

The phrase "appropriate human resources" refers to the individuals within the organization who make a valuable contribution to management system goal attainment.

The first step of the training process is ________.

The management inventory card, the position replacement form, and the management manpower replacement chart are three separate recordkeeping devices for a human resource inventory.

A ________ is primarily a one-way communication situation in which an instructor orally presents information to a group of listeners.

________ is a performance appraisal method in which individuals appraising performance rank several employee qualities and characteristics on a continuum.

Which of the following is a guideline for handling performance appraisals?

Which of the following is an advantage of using a programmed learning approach for training employees?

Discuss the need for recruiters to know their source of human resources.

The purpose of training is to ________.

In which of the following performance appraisal methods could the writing skills of the manager most impact an employee's appraisal and potential merit raise?

Which of the following is a disadvantage of programmed learning as a training method?

Which of the following is an advantage of lectures as a training method?

Which of the following specifies the characteristics of the individual who should be hired for a job?

Which of the following characteristics can be attributed to classroom training techniques in contrast to lectures?

The process of reviewing individuals' past productive activity to evaluate the contribution they have made toward attaining management system objectives is known as ________.

________ is a training technique for instructing without the presence or intervention of a human instructor.

In which of the following performance appraisal methods do appraisers write down particularly good or bad events involving employees as these events occur and evaluate each employee's performance using their respective records of all documented events?

Write a short essay on the process of recruitment.

A job description refers to the characteristics of the individual who should be hired for the job.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters