Question 1

When employees' performance is appraised using a rating scale, only one employee can occupy a particular ranking.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following refers to the information or skill areas of an individual or group that require further development to increase the productivity of that individual or group.

Accepted Answer

A)  Training needs 
B)  Professional maturity 
C)  Self actualization needs 
D)  Vocational interest 
E)  Growth potential 
A)  Training needs 
B)  Professional maturity 
C)  Self actualization needs 
D)  Vocational interest 
E)  Growth potential

Question 3

Which of the following items is likely to be found in a job specification?

Accepted Answer

A)  job title 
B)  working conditions 
C)  equipment used 
D)  job summary 
E)  physical skills 
A)  job title 
B)  working conditions 
C)  equipment used 
D)  job summary 
E)  physical skills

Question 4

________ is an on-the-job training technique that involves direct critiquing of how well an individual is performing a job.

Accepted Answer

A)  Programmed learning 
B)  Coaching 
C)  Lecturing 
D)  Overlearning 
E)  Position rotation 
A)  Programmed learning 
B)  Coaching 
C)  Lecturing 
D)  Overlearning 
E)  Position rotation

Question 5

Which of the follow on-the-job training methods might actually best help employees retain jobs if their organizations need to layoff employees in the future?

Accepted Answer

A)  coaching 
B)  position rotation 
C)  special project committee 
D)  management games 
E)  role playing 
A)  coaching 
B)  position rotation 
C)  special project committee 
D)  management games 
E)  role playing

Question 6

Which of the following is the right question to ask when determining the effectiveness of the training program?

Accepted Answer

A)  Are deadlines being met more regularly? 
B)  What skills do employees need to improve their performance? 
C)  Should the training program follow a lecture approach? 
D)  How much time and money must be invested in training employees? 
E)  Should on-the-job training be preferred over classroom training techniques? 
A)  Are deadlines being met more regularly? 
B)  What skills do employees need to improve their performance? 
C)  Should the training program follow a lecture approach? 
D)  How much time and money must be invested in training employees? 
E)  Should on-the-job training be preferred over classroom training techniques?

Question 7

Which of the following best identifies the continuing activity that focuses on how organization members can become more productive and useful to an organization and its quest for quality?

Accepted Answer

A)  recruitment 
B)  selection 
C)  performance appraisal 
D)  compensation and benefits 
E)  workplace safety 
A)  recruitment 
B)  selection 
C)  performance appraisal 
D)  compensation and benefits 
E)  workplace safety

Question 8

A potential weakness of performance appraisal is that the individuals involved view them as a ________.

Accepted Answer

A)  forced behavioral-change situation 
B)  salary-increment opportunity 
C)  promotion opportunity 
D)  fair and unbiased evaluation 
E)  reward-punishment situation 
A)  forced behavioral-change situation 
B)  salary-increment opportunity 
C)  promotion opportunity 
D)  fair and unbiased evaluation 
E)  reward-punishment situation

Question 9

What is the role of training in providing appropriate human resources to an organization?

Accepted Answer

After recruitment and selection, the nex

Question 10

Performance appraisals should emphasize how well the individual is doing the job, not the evaluator's impression of the individual's work habits.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following functions does a position replacement form perform?

Accepted Answer

A)  provides information about the organizational history of an individual 
B)  describes the merits of a current employee in a specific position to be used as a benchmark for future potential recruits 
C)  determines who might be eligible to fill a vacant position 
D)  assesses the potential of an employee in the organization 
E)  advertises a vacant position in the organization and requests applications from qualified candidates 
A)  provides information about the organizational history of an individual 
B)  describes the merits of a current employee in a specific position to be used as a benchmark for future potential recruits 
C)  determines who might be eligible to fill a vacant position 
D)  assesses the potential of an employee in the organization 
E)  advertises a vacant position in the organization and requests applications from qualified candidates

Question 12

Which of the following statements best describes the ultimate purpose of recruitment?

Accepted Answer

A)  Recruitment's intent is to increase the productivity of employees by influencing their behavior. 
B)  Recruitment's intent is to furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality. 
C)  Recruitment's intent is to eliminate barriers and increase opportunities for the utilization of underutilized and/or disadvantaged individuals. 
D)  Recruitment's intent is to narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired. 
E)  Recruitment's intent is to refine work methods, reduce production costs, and increase the level of organizational diversity 
A)  Recruitment's intent is to increase the productivity of employees by influencing their behavior. 
B)  Recruitment's intent is to furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality. 
C)  Recruitment's intent is to eliminate barriers and increase opportunities for the utilization of underutilized and/or disadvantaged individuals. 
D)  Recruitment's intent is to narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired. 
E)  Recruitment's intent is to refine work methods, reduce production costs, and increase the level of organizational diversity

Question 13

A ________ details the characteristics of the individual who should be hired for a particular job.

Accepted Answer

A)  job description 
B)  workforce profile 
C)  curriculum vitae 
D)  job specification 
E)  performance appraisal 
A)  job description 
B)  workforce profile 
C)  curriculum vitae 
D)  job specification 
E)  performance appraisal

Question 14

Basically, a job analysis is aimed at determining the job description and ________.

Accepted Answer

A)  the job's specifications 
B)  recruitment process profile 
C)  number of positions to fill 
D)  training curriculum 
E)  the difficulty of the aptitude test 
A)  the job's specifications 
B)  recruitment process profile 
C)  number of positions to fill 
D)  training curriculum 
E)  the difficulty of the aptitude test

Question 15

Two tools often used in the selection process are ________.

Accepted Answer

A)  recruitment and training 
B)  testing and assessment centers 
C)  programmed learning and performance appraisal 
D)  affirmative action program and learning-by-doing 
E)  public and private employment agencies 
A)  recruitment and training 
B)  testing and assessment centers 
C)  programmed learning and performance appraisal 
D)  affirmative action program and learning-by-doing 
E)  public and private employment agencies

Question 16

A(n) ________ is a program in which participants engage in a number of individual and group exercises constructed to simulate important activities at the organizational levels to which they aspire.

Accepted Answer

A)  job analysis 
B)  assessment center 
C)  performance appraisal 
D)  employment audit 
E)  workforce plan 
A)  job analysis 
B)  assessment center 
C)  performance appraisal 
D)  employment audit 
E)  workforce plan

Question 17

A(n) ________ consists of information about the characteristics of organization members.

Accepted Answer

A)  job evaluation 
B)  employee payroll 
C)  job analysis 
D)  human resource inventory 
E)  curriculum vitae 
A)  job evaluation 
B)  employee payroll 
C)  job analysis 
D)  human resource inventory 
E)  curriculum vitae

Question 18

Which of the following is an example of an achievement test?

Accepted Answer

A)  psychometric test 
B)  aptitude test 
C)  thematic apperception test 
D)  keyboarding test 
E)  visual skills test 
A)  psychometric test 
B)  aptitude test 
C)  thematic apperception test 
D)  keyboarding test 
E)  visual skills test

Question 19

What are the various sources of human resources available to recruiters outside an organization?

Accepted Answer

If a position cannot be filled by someon

Question 20

Companies who primarily hire and promote using ________ recruitment tend to have a higher morale and level of job satisfaction than companies who hire and promote primarily using ________ recruitment.

Accepted Answer

A)  external; Internet 
B)  internal; external 
C)  Internet; external 
D)  external; internal 
E)  internal; Internet 
A)  external; Internet 
B)  internal; external 
C)  Internet; external 
D)  external; internal 
E)  internal; Internet

Exam 10: Human Resource Management

When employees' performance is appraised using a rating scale, only one employee can occupy a particular ranking.

Which of the following refers to the information or skill areas of an individual or group that require further development to increase the productivity of that individual or group.

Which of the following items is likely to be found in a job specification?

________ is an on-the-job training technique that involves direct critiquing of how well an individual is performing a job.

Which of the follow on-the-job training methods might actually best help employees retain jobs if their organizations need to layoff employees in the future?

Which of the following is the right question to ask when determining the effectiveness of the training program?

Which of the following best identifies the continuing activity that focuses on how organization members can become more productive and useful to an organization and its quest for quality?

A potential weakness of performance appraisal is that the individuals involved view them as a ________.

What is the role of training in providing appropriate human resources to an organization?

Performance appraisals should emphasize how well the individual is doing the job, not the evaluator's impression of the individual's work habits.

Which of the following functions does a position replacement form perform?

Which of the following statements best describes the ultimate purpose of recruitment?

A ________ details the characteristics of the individual who should be hired for a particular job.

Basically, a job analysis is aimed at determining the job description and ________.

Two tools often used in the selection process are ________.

A(n) ________ is a program in which participants engage in a number of individual and group exercises constructed to simulate important activities at the organizational levels to which they aspire.

A(n) ________ consists of information about the characteristics of organization members.

Which of the following is an example of an achievement test?

What are the various sources of human resources available to recruiters outside an organization?

Companies who primarily hire and promote using ________ recruitment tend to have a higher morale and level of job satisfaction than companies who hire and promote primarily using ________ recruitment.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Companies who primarily hire and promote using recruitment tend to have a higher morale and level of job satisfaction than companies who hire and promote primarily using recruitment.