Exam 15: Service Information

The viscosity of engine oil is found where?

(Multiple Choice)

4.9/5

(81)

Question 21

Technician A says that electronic service information can be printed out so the technician can make notes on the copy. Technician B says that electronic service information prevents damage to the hardcopy service manuals. Which technician is correct?

(Multiple Choice)

4.9/5

(87)

Question 22

What type notification relates to repairs that are always covered by the manufacturer to correct a safety or emission related concern?

(Multiple Choice)

4.9/5

(90)

Question 23

Technician A says that labor guides often provide more time for severely rusted or damaged vehicles.Technician B says that some labor guides also provide parts and price information. Which technician is correct?

(Multiple Choice)

4.7/5

(78)

Question 24

Which of the following is TRUE regarding service hotlines?

(Multiple Choice)

4.8/5

(82)

Question 25

Aftermarket parts catalogs can be a useful source of information and they are usually ________.

(Multiple Choice)

4.9/5

(75)

Question 26

Aftermarket service information is available in what format?

(Multiple Choice)

4.7/5

(93)

Question 27

What is a free Internet site that contains case studies of problems and successful repairs?

(Multiple Choice)

4.9/5

(72)

Question 28

Showing 21 - 28 of 28

Exam 15: Service Information

The viscosity of engine oil is found where?

Technician A says that electronic service information can be printed out so the technician can make notes on the copy. Technician B says that electronic service information prevents damage to the hardcopy service manuals. Which technician is correct?

What type notification relates to repairs that are always covered by the manufacturer to correct a safety or emission related concern?

Technician A says that labor guides often provide more time for severely rusted or damaged vehicles.Technician B says that some labor guides also provide parts and price information. Which technician is correct?

Which of the following is TRUE regarding service hotlines?

Aftermarket parts catalogs can be a useful source of information and they are usually ________.

Aftermarket service information is available in what format?

What is a free Internet site that contains case studies of problems and successful repairs?

Automotive Background and Overview

Careers in the Automotive Service Industry

Starting a Career in the Automotive Industry

Working As a Professional Service Technician

Technician Certification

Shop Safety

Environmental and Hazardous Materials

Fasteners and Thread Repair

Hand Tools

Power Tools and Shop Equipment

Vehicle Lifting and Hoisting

Measuring Systems and Tools

Scientific Principles and Materials

Math, Charts, and Calculations

Vehicle Identification and Emission Ratings

Preventative Maintenance and Service Procedures

Gasoline Engine Operation, Parts, and Specifications

Diesel Engine Operation and Diagnosis

Coolant

Cooling System Operation and Diagnosis

Engine Oil

Lubrication System Operation and Diagnosis

Intake and Exhaust Systems

Turbocharging and Supercharging

Engine Condition Diagnosis

In-Vehicle Engine Service

Engine Removal and Disassembly

Engine Cleaning and Crack Detection

Cylinder Head and Valve Guide Service

Valve and Seat Service

Camshafts and Valve Trains

Pistons, Rings, and Connecting Rods

Engine Blocks

Crankshafts, Balance Shafts, and Bearings

Gaskets and Sealants

Engine Assembly and Dynamometer Testing

Engine Installation and Break-In

Electrical Fundamentals

Electrical Circuits and Ohms Law

Series, Parallel, and Series-Parallel Circuits

Circuit Testers and Digital Meters

Automotive Wiring and Wire Repair

Wiring Schematics and Circuit Testing

Capacitance and Capacitors

Magnetism and Electromagnetism

Electronic Fundamentals

Can and Network Communications

Batteries

Battery Testing and Service

Cranking System

Cranking System Diagnosis and Service

Charging System

Charging System Diagnosis and Service

Lighting and Signaling Circuits

Driver Information and Navigation Systems

Horn, Wiper, and Blower Motor Circuits

Accessory Circuits

Airbags and Pretensioner Circuits

Audio System Operation and Diagnosis

Heating and Air-Conditioning Components and Operation

Automatic Air-Conditioning System Operation

Heating and Air-Conditioning System Diagnosis

Heating and Air-Conditioning System Service

Gasoline

Alternative Fuels

Diesel and Biodiesel Fuels

Ignition System Components and Operation

Ignition System Diagnosis and Service

Computer Fundamentals

Temperature Sensors

Throttle Position Tp Sensors