Exam 2: Careers in the Automotive Service Industry

Technician A says that only manufacturers offer vehicle warranties. Technician B says that aftermarket warranties are available for consumers to purchase. Which technician is correct?

(Multiple Choice)

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Question 21

New vehicle preparation is usually an entry-level vehicle service position and usually involves what duties?

(Multiple Choice)

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Question 22

Which description best fits the role of a service advisor?

(Multiple Choice)

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Question 23

Which job would be concerned with working hours and pay?

(Multiple Choice)

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Question 24

Which of these is an accurate description of a service advisor's responsibilities?

(Multiple Choice)

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Question 25

Which of these statements is NOT true regarding new vehicle dealerships?

(Multiple Choice)

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Question 26

Which of these is a high school program designed to train aspiring automotive technicians?

(Multiple Choice)

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Question 27

Manufacturer warranty repair can be performed at independent service shops.

(True/False)

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Question 28

Independent service facilities often provide in-service training for their technicians.

(True/False)

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Question 29

Which of these is TRUE regarding the work schedule of a typical automotive service technician?

(Multiple Choice)

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Question 30

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Exam 2: Careers in the Automotive Service Industry

Technician A says that only manufacturers offer vehicle warranties. Technician B says that aftermarket warranties are available for consumers to purchase. Which technician is correct?

New vehicle preparation is usually an entry-level vehicle service position and usually involves what duties?

Which description best fits the role of a service advisor?

Which job would be concerned with working hours and pay?

Which of these is an accurate description of a service advisor's responsibilities?

Which of these statements is NOT true regarding new vehicle dealerships?

Which of these is a high school program designed to train aspiring automotive technicians?

Manufacturer warranty repair can be performed at independent service shops.

Independent service facilities often provide in-service training for their technicians.

Which of these is TRUE regarding the work schedule of a typical automotive service technician?

Automotive Background and Overview

Starting a Career in the Automotive Industry

Working As a Professional Service Technician

Technician Certification

Shop Safety

Environmental and Hazardous Materials

Fasteners and Thread Repair

Hand Tools

Power Tools and Shop Equipment

Vehicle Lifting and Hoisting

Measuring Systems and Tools

Scientific Principles and Materials

Math, Charts, and Calculations

Service Information

Vehicle Identification and Emission Ratings

Preventative Maintenance and Service Procedures

Gasoline Engine Operation, Parts, and Specifications

Diesel Engine Operation and Diagnosis

Coolant

Cooling System Operation and Diagnosis

Engine Oil

Lubrication System Operation and Diagnosis

Intake and Exhaust Systems

Turbocharging and Supercharging

Engine Condition Diagnosis

In-Vehicle Engine Service

Engine Removal and Disassembly

Engine Cleaning and Crack Detection

Cylinder Head and Valve Guide Service

Valve and Seat Service

Camshafts and Valve Trains

Pistons, Rings, and Connecting Rods

Engine Blocks

Crankshafts, Balance Shafts, and Bearings

Gaskets and Sealants

Engine Assembly and Dynamometer Testing

Engine Installation and Break-In

Electrical Fundamentals

Electrical Circuits and Ohms Law

Series, Parallel, and Series-Parallel Circuits

Circuit Testers and Digital Meters

Automotive Wiring and Wire Repair

Wiring Schematics and Circuit Testing

Capacitance and Capacitors

Magnetism and Electromagnetism

Electronic Fundamentals

Can and Network Communications

Batteries

Battery Testing and Service

Cranking System

Cranking System Diagnosis and Service

Charging System

Charging System Diagnosis and Service

Lighting and Signaling Circuits

Driver Information and Navigation Systems

Horn, Wiper, and Blower Motor Circuits

Accessory Circuits

Airbags and Pretensioner Circuits

Audio System Operation and Diagnosis

Heating and Air-Conditioning Components and Operation

Automatic Air-Conditioning System Operation

Heating and Air-Conditioning System Diagnosis

Heating and Air-Conditioning System Service

Gasoline

Alternative Fuels

Diesel and Biodiesel Fuels

Ignition System Components and Operation

Ignition System Diagnosis and Service

Computer Fundamentals