Question 1

The socioemotional role is ____________________ on the dimension of member task behavior and ____________________ on the dimension of member social behavior.

Accepted Answer

The answer of The socioemotional role is ____________________ on the...

Question 2

The quality and quantity of task outputs as defined by team goals is known as ____________________________.

Accepted Answer

The answer of The quality and quantity of task outputs...

Question 3

____________________ negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Accepted Answer

The answer of ____________________ negotiation is a collaborative approach to...

Question 4

Jason is a manager at Sidaway's Sidewalks. He recently has read quite a bit of literature on the benefits of work teams. He is particularly interested in forming a vertical team. There are twenty-eight employees in his department. Jason should

Accepted Answer

A)  recruit more employees for his department; twenty-eight is too small for a work team. 
B)  form one team of twenty-eight employees. 
C)  divide the group into four teams of seven employees each. 
D)  forget the team idea; he has too many employees and he shouldn't divide his work group. 
E)  do his job and not worry about teams. 
A)  recruit more employees for his department; twenty-eight is too small for a work team. 
B)  form one team of twenty-eight employees. 
C)  divide the group into four teams of seven employees each. 
D)  forget the team idea; he has too many employees and he shouldn't divide his work group. 
E)  do his job and not worry about teams.

Question 5

A competing style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.

Accepted Answer

A) True 
 B)False

Question 6

Employee involvement represents a revolution in business prompted by the success of teamwork in German companies.

Accepted Answer

A) True 
 B)False

Question 7

Scarce resources are a common cause of conflict.

Accepted Answer

A) True 
 B)False

Question 8

A vertical team typically includes only one department in an organization.

Accepted Answer

A) True 
 B)False

Question 9

According to your text, there are six factors that can cause people to engage in conflict. List them.

Accepted Answer

The six factors are (1) scarce

Question 10

Which of the following variables increases team cohesiveness?

Accepted Answer

A)  External competition 
B)  Shared goals 
C)  Team success 
D)  All of these 
E)  Shared goals and team success 
A)  External competition 
B)  Shared goals 
C)  Team success 
D)  All of these 
E)  Shared goals and team success

Question 11

List the five stages of team development.

Accepted Answer

Truehe five stages a

Question 12

A goal that cannot be attained by a single party is known as

Accepted Answer

A)  conflict goals. 
B)  visionary goals. 
C)  superordinate goals. 
D)  company wide goals. 
E)  extraordinary goals. 
A)  conflict goals. 
B)  visionary goals. 
C)  superordinate goals. 
D)  company wide goals. 
E)  extraordinary goals.

Question 13

The collaborating style of conflict resolution is based on a __________ degree of assertiveness and a __________ degree of cooperativeness.

Accepted Answer

A)  high, high 
B)  high, low 
C)  low, high 
D)  low, low 
E)  low, medium 
A)  high, high 
B)  high, low 
C)  low, high 
D)  low, low 
E)  low, medium

Question 14

Research studies have confirmed that both functional diversity and gender diversity can have a positive impact on work team performance.

Accepted Answer

A) True 
 B)False

Question 15

__________ is the most widely known application of problem-solving teams.

Accepted Answer

A)  Quality circles 
B)  Production cells 
C)  Five-minute teams 
D)  The autonomous work unit 
E)  The diagonal unit 
A)  Quality circles 
B)  Production cells 
C)  Five-minute teams 
D)  The autonomous work unit 
E)  The diagonal unit

Question 16

__________ brings norms into the team from outside.

Accepted Answer

A)  Critical events 
B)  Primacy 
C)  Carryover behaviors 
D)  Explicit statements 
E)  Recency 
A)  Critical events 
B)  Primacy 
C)  Carryover behaviors 
D)  Explicit statements 
E)  Recency

Question 17

Daphne is a member of a work team at Happy Dog's Company. She and her teammates possess a variety of skills and are able to perform a major organizational task with little or no oversight from management. Daphne is a member of a(n)

Accepted Answer

A)  union. 
B)  self-directed team. 
C)  project team. 
D)  special-purpose team. 
E)  bureaucratic team. 
A)  union. 
B)  self-directed team. 
C)  project team. 
D)  special-purpose team. 
E)  bureaucratic team.

Question 18

Diet Soda Company has teams with high cohesiveness. Additionally, the teams are normally focused on their commitment to quality performance. This combination can be expected to result in high productivity.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following behaviors is consistent with the socioemotional role?

Accepted Answer

A)  Reduce tension 
B)  Give opinions 
C)  Seek information 
D)  Summarize 
E)  Energize 
A)  Reduce tension 
B)  Give opinions 
C)  Seek information 
D)  Summarize 
E)  Energize

Question 20

The bargaining zone is the range between one party's minimum reservation point (the point beyond which the party is willing to accept a deal) and the other party's maximum reservation point.

Accepted Answer

A) True 
 B)False

Exam 18: Teamwork

The socioemotional role is ____________________ on the dimension of member task behavior and ____________________ on the dimension of member social behavior.

The quality and quantity of task outputs as defined by team goals is known as ____________________________.

____________________ negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Jason is a manager at Sidaway's Sidewalks. He recently has read quite a bit of literature on the benefits of work teams. He is particularly interested in forming a vertical team. There are twenty-eight employees in his department. Jason should

A competing style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.

Employee involvement represents a revolution in business prompted by the success of teamwork in German companies.

Scarce resources are a common cause of conflict.

A vertical team typically includes only one department in an organization.

According to your text, there are six factors that can cause people to engage in conflict. List them.

Which of the following variables increases team cohesiveness?

List the five stages of team development.

A goal that cannot be attained by a single party is known as

The collaborating style of conflict resolution is based on a __________ degree of assertiveness and a __________ degree of cooperativeness.

Research studies have confirmed that both functional diversity and gender diversity can have a positive impact on work team performance.

__________ is the most widely known application of problem-solving teams.

__________ brings norms into the team from outside.

Daphne is a member of a work team at Happy Dog's Company. She and her teammates possess a variety of skills and are able to perform a major organizational task with little or no oversight from management. Daphne is a member of a(n)

Diet Soda Company has teams with high cohesiveness. Additionally, the teams are normally focused on their commitment to quality performance. This combination can be expected to result in high productivity.

Which of the following behaviors is consistent with the socioemotional role?

The bargaining zone is the range between one party's minimum reservation point (the point beyond which the party is willing to accept a deal) and the other party's maximum reservation point.

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The socioemotional role is on the dimension of member task behavior and on the dimension of member social behavior.

The collaborating style of conflict resolution is based on a degree of assertiveness and a degree of cooperativeness.